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Added 11 mins ago
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customer service associate
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Dollar Tree Stores

customer service associate

Cold Lake, AB, Canada

Job type: Part-time
Posting language: English
Posted: Sep 24, 2026

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Original job description

We’re seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following:

Assist customers with questions and recommendations

Manage sales transactions while working assigned cash register

Maintain security of cash and protect company assets

Keep the store well-stocked, and recover merchandise

Receive merchandise and help with unloading trucks, stock replenishment in accordance with productivity standards

Ensure a positive, safe, and respectful environment while maintaining professional and friendly interactions with customers, associates, and leaders

Responsible for maintaining the cleanliness throughout the store, including cleaning and restocking bathrooms, sweeping and mopping floors, taking out the trash, and ensuring all areas are neat and presentable

Other duties as assigned*

Skills and Experience:

High school diploma or equivalent is preferred

Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment is highly preferred

Ability to follow instructions and interpret operational documents is required

Must be able to lift between 30 and 50 lbs. from floor to above shoulder height and meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting

Excellent customer service and relationship management skills are required

Strong organizational and communication skills are required

Strong problem-solving and decision-making skills are required

We are an equal opportunity employer and committed to recruiting, hiring, training, and promoting qualified people of all backgrounds, and make all employment decisions without regard to any protected status. In accordance with local laws in AZ, AR, CO, FL, GA, ID, IL, IA, KS, ME, MS, MO, MT, NE, NV, NH, NM, ND, OK, OR, SC, SD, TN, TX, UT, VT VA, WV, WI, and WY, minors are also eligible to be considered for employment in certain roles. We are committed to complying with the Americans with Disabilities Act (ADA) and providing reasonable accommodations to qualified individuals with disabilities.

This job specification should not be construed to imply that these requirements are the exclusive standards of the position. This is not to be considered a complete list of job duties, which appear in the job description for this position, and which may be amended from time to time at our discretion. Incumbents will follow any other instructions and perform any other related duties as may be required by their supervisor.

Please note, this job description is not a contract of employment and may be modified to meet evolving business needs. Employment is at-will, meaning that either the employee or the company may terminate the employment relationship at any time, with or without cause or notice.

Part time6603 51 Street,Cold Lake,Alberta T9M 1C8Operations40187Dollar Tree

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More about this job

Responsibilities

The Customer Service Associate is responsible for delivering a positive shopping experience by assisting customers, managing sales transactions, and maintaining store cleanliness. They also handle stock replenishment, merchandise recovery, and general store maintenance duties.

Requirements

Candidates should have a high school diploma or equivalent and previous retail or customer service experience is preferred. The role requires the physical ability to lift up to 50 lbs and perform tasks such as walking, standing, and climbing.

Skills

Customer service
Cash handling
Merchandising
Stock replenishment
Problem-solving
Decision-making
Communication
Organizational skills
Relationship management
Physical stamina
Lifting
Cleaning

Visa sponsorship

Not detected in the job text

Keywords

Customer Service
Retail
Cash Register
Merchandise
Stocking
Asset Protection
Inventory Management
Cleaning
Communication
Problem-solving
Decision-making
Physical Labor
Operations

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