Customer Service Associate
- Lethbridge, AB, Canada
Part-time
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Job details
- Job type
- Part-time
- Posting language
- English
- Posted
Original job description
We’re seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following:
Assist customers with questions and recommendations
Manage sales transactions while working assigned cash register
Maintain security of cash and protect company assets
Keep the store well-stocked, and recover merchandise
Receive merchandise and help with unloading trucks, stock replenishment in accordance with productivity standards
Ensure a positive, safe, and respectful environment while maintaining professional and friendly interactions with customers, associates, and leaders
Responsible for maintaining the cleanliness throughout the store, including cleaning and restocking bathrooms, sweeping and mopping floors, taking out the trash, and ensuring all areas are neat and presentable
Other duties as assigned*
Skills and Experience:
High school diploma or equivalent is preferred
Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment is highly preferred
Ability to follow instructions and interpret operational documents is required
Must be able to lift between 30 and 50 lbs. from floor to above shoulder height and meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting
Excellent customer service and relationship management skills are required
Strong organizational and communication skills are required
Strong problem-solving and decision-making skills are required
More about this job
Responsibilities
Assist customers with questions and recommendations, process sales transactions, safeguard cash and company assets, and maintain merchandise stock. Receive and unload deliveries, replenish inventory, and keep the store clean, safe, and presentable while interacting professionally with customers and colleagues.
Requirements
A high school diploma or equivalent is preferred, and previous customer service experience in a retail or related environment is highly preferred. Candidates must be able to follow instructions, interpret operational documents, lift 30–50 pounds, meet frequent physical activity demands, and demonstrate strong customer service, communication, organizational, problem-solving, and decision-making skills.
Skills
- Customer Service
- Sales Transactions
- Cash Register Operation
- Cash Security
- Merchandise Stocking
- Truck Unloading
- Inventory Replenishment
- Store Cleaning
- Communication
- Organization
- Problem-Solving
- Decision-Making
- Following Instructions
- Physical Stamina
Visa sponsorship
Not detected in the job text
Categories
- Retail
- Customer Service & Support
- Sales
- Logistics
- Security & Safety
Keywords
- Customer Service
- Retail
- Shopping Experience
- Sales Transactions
- Cash Register
- Cash Security
- Company Assets
- Merchandise Stocking
- Truck Unloading
- Stock Replenishment
- Productivity Standards
- Store Cleanliness
- Customer Recommendations
- Operational Documents
- Communication
- Organization
- Problem-Solving
- Decision-Making
- Workplace Safety
- Physical Lifting