Back to results

Customer Service Associate

  • Surrey, BC, Canada

Part-time

Applications open in a new tab.

Job details

Job type
Part-time
Posting language
English
Posted

Original job description

We’re seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following:

  • Assist customers with questions and recommendations

  • Manage sales transactions while working assigned cash register

  • Maintain security of cash and protect company assets

  • Keep the store well-stocked, and recover merchandise

  • Receive merchandise and help with unloading trucks, stock replenishment in accordance with productivity standards

  • Ensure a positive, safe, and respectful environment while maintaining professional and friendly interactions with customers, associates, and leaders

  • Responsible for maintaining the cleanliness throughout the store, including cleaning and restocking bathrooms, sweeping and mopping floors, taking out the trash, and ensuring all areas are neat and presentable

  • Other duties as assigned*

Skills and Experience:

  • High school diploma or equivalent is preferred

  • Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment is highly preferred

  • Ability to follow instructions and interpret operational documents is required

  • Must be able to lift between 30 and 50 lbs. from floor to above shoulder height and meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting

  • Excellent customer service and relationship management skills are required

  • Strong organizational and communication skills are required

  • Strong problem-solving and decision-making skills are required

Part time15150 18th Avenue,Surrey,British Columbia V4A 7B7Operations40052Dollar Tree
More about this job

Responsibilities

The Customer Service Associate at Dollar Tree will help customers, run the cash register, keep shelves stocked and receive deliveries. They will also keep the store clean and safe and perform other duties as assigned.

Requirements

Candidates need strong customer service, organizational and communication skills, and problem-solving ability. Retail experience is highly preferred and a high school diploma or equivalent is preferred. They must be able to lift 30 to 50 lbs. and work on their feet.

Skills

  • Customer service
  • Cash handling
  • Point of sale transactions
  • Merchandise stocking
  • Receiving and unloading trucks
  • Inventory replenishment
  • Loss prevention
  • Store cleaning and sanitation
  • Problem solving
  • Decision making
  • Communication
  • Following written instructions
  • Interpreting operational documents
  • Organization
  • Relationship management
  • Manual lifting

Categories

  • Retail
  • Customer Service & Support

Keywords

  • customer service associate
  • retail
  • cashier
  • cash register
  • stocking
  • merchandise receiving
  • inventory
  • store associate
  • customer service
  • part-time retail
  • store cleaning
  • Dollar Tree
  • shelf stocking
  • truck unloading
  • loss prevention

Seniority

Entry level

Tools

  • cash register

Report this job

Get in touch
MovoJobs

Contact us