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Customer Service Associate

  • Windsor, ON, Canada

$17.6 CAD / hour · Part-time

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Job details

Pay
$17.6 CAD / hour
Job type
Part-time
Apply by
Posting language
English
Posted

Original job description

We’re seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following:

  • Assist customers with questions and recommendations 
  • Manage sales transactions while working assigned cash register 
  • Maintain security of cash and protect company assets 
  • Keep the store well-stocked, and recover merchandise 
  • Receive merchandise and help with unloading trucks, stock replenishment in accordance with productivity standards 
  • Ensure a positive, safe, and respectful environment while maintaining professional and friendly interactions with customers, associates, and leaders 
  • Responsible for maintaining the cleanliness throughout the store, including cleaning and restocking bathrooms, sweeping and mopping floors, taking out the trash, and ensuring all areas are neat and presentable  
  • Other duties as assigned* 

Skills and Experience:

  • High school diploma or equivalent is preferred 
  • Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment is highly preferred  
  • Ability to follow instructions and interpret operational documents is required 
  • Must be able to lift between 30 and 50 lbs. from floor to above shoulder height and meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting 
  • Excellent customer service and relationship management skills are required 
  • Strong organizational and communication skills are required 
  • Strong problem-solving and decision-making skills are required 

The starting pay for this position is $17.60 per hour.

At Dollar Tree Canada, we value a workplace where each team member has the tools to reach their full potential and the insights and innovation that diverse teams bring. We support candidates with disabilities throughout the recruitment process. Please let us know about any individual accessibility needs throughout the hiring process. 

Part time4140 Walker Road,Windsor,Ontario N8W 3T5Operations40174Dollar Tree
More about this job

Responsibilities

The Customer Service Associate at Dollar Tree will help customers, run a cash register, keep shelves stocked and receive deliveries. They will also keep the store clean, including washrooms, floors and trash.

Requirements

Candidates need strong customer service, communication and organizational skills, plus problem-solving ability. Retail, hotel, restaurant, grocery or drug store experience is highly preferred, and the ability to lift 30 to 50 lbs is required.

Skills

  • Cash register operation
  • Cash handling
  • Customer service
  • Relationship management
  • Merchandise replenishment
  • Receiving
  • Inventory management
  • Loss prevention
  • Problem-solving
  • Decision-making
  • Communication
  • Organization
  • Following instructions
  • Interpreting operational documents
  • Store cleaning
  • Lifting and material handling

Categories

  • Retail
  • Customer Service & Support

Keywords

  • Customer Service Associate
  • cashier
  • retail
  • point of sale
  • cash handling
  • stocking
  • receiving
  • merchandising
  • inventory
  • customer service
  • store cleaning
  • Windsor
  • part-time
  • Dollar Tree
  • shelf replenishment
  • loss prevention

Seniority

Entry level

Tools

  • cash register

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