Customer Service Associate I
- Prince George, BC, Canada
Part-time
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Job details
- Job type
- Part-time
- Posting language
- English
- Posted
Original job description
We’re seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following:
Assist customers with questions and recommendations
Manage sales transactions while working assigned cash register
Maintain security of cash and protect company assets
Keep the store well-stocked, and recover merchandise
Receive merchandise and help with unloading trucks, stock replenishment in accordance with productivity standards
Ensure a positive, safe, and respectful environment while maintaining professional and friendly interactions with customers, associates, and leaders
Responsible for maintaining the cleanliness throughout the store, including cleaning and restocking bathrooms, sweeping and mopping floors, taking out the trash, and ensuring all areas are neat and presentable
Other duties as assigned*
Skills and Experience:
High school diploma or equivalent is preferred
Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment is highly preferred
Ability to follow instructions and interpret operational documents is required
Must be able to lift between 30 and 50 lbs. from floor to above shoulder height and meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting
Excellent customer service and relationship management skills are required
Strong organizational and communication skills are required
Strong problem-solving and decision-making skills are required
More about this job
Responsibilities
The associate will be responsible for assisting customers with questions and recommendations, managing sales transactions at the assigned cash register, and maintaining the security of cash and company assets. Duties also include keeping the store stocked, recovering merchandise, and ensuring a positive, safe, and respectful environment.
Requirements
A high school diploma or equivalent is preferred, along with previous customer service experience in retail or a similar environment. Candidates must be able to follow instructions, interpret operational documents, and meet physical demands including lifting 30 to 50 lbs and frequent walking, standing, and stooping.
Skills
- Customer Service
- Sales Transactions
- Cash Handling
- Stocking
- Merchandise Recovery
- Receiving Merchandise
- Cleanliness Maintenance
- Interpersonal Skills
- Communication
- Problem-Solving
- Decision-Making
- Organizational Skills
Visa sponsorship
Not detected in the job text
Categories
- Retail
- Customer Service & Support
- Administrative
Keywords
- Customer Experience
- Retail Operations
- Cash Register
- Asset Protection
- Stock Replenishment
- Productivity Standards
- Professional Interactions
- Store Cleanliness
- Merchandise Handling