Customer Service Associate I
- Toronto, ON, Canada
Part-time
Applications open in a new tab.
Job details
- Job type
- Part-time
- Posting language
- English
- Posted
Original job description
We’re seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following:
Assist customers with questions and recommendations
Manage sales transactions while working assigned cash register
Maintain security of cash and protect company assets
Keep the store well-stocked, and recover merchandise
Receive merchandise and help with unloading trucks, stock replenishment in accordance with productivity standards
Ensure a positive, safe, and respectful environment while maintaining professional and friendly interactions with customers, associates, and leaders
Responsible for maintaining the cleanliness throughout the store, including cleaning and restocking bathrooms, sweeping and mopping floors, taking out the trash, and ensuring all areas are neat and presentable
Other duties as assigned*
Skills and Experience:
High school diploma or equivalent is preferred
Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment is highly preferred
Ability to follow instructions and interpret operational documents is required
Must be able to lift between 30 and 50 lbs. from floor to above shoulder height and meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting
Excellent customer service and relationship management skills are required
Strong organizational and communication skills are required
Strong problem-solving and decision-making skills are required
More about this job
Responsibilities
The associate is responsible for assisting customers, managing sales transactions, and maintaining store cleanliness. They also handle stock replenishment, merchandise recovery, and unloading trucks to ensure a positive shopping environment.
Requirements
Candidates should have previous retail or customer service experience and the ability to lift up to 50 lbs. Strong communication, organizational, and problem-solving skills are required to perform daily operational tasks.
Skills
- Customer service
- Relationship management
- Organizational skills
- Communication skills
- Problem-solving
- Decision-making
- Cash handling
- Stock replenishment
- Merchandise recovery
- Cleaning
- Lifting
Visa sponsorship
Not detected in the job text
Categories
- Retail
- Customer Service & Support
Keywords
- Customer Service
- Retail
- Cash Register
- Merchandise
- Stocking
- Inventory
- Operations
- Communication
- Problem-solving
- Decision-making
- Cleaning
- Physical Labor