Back to results

Customer Service Associate

  • Burlington, ON, Canada

$17.6 CAD / hour · Part-time

Applications open in a new tab.

Job details

Pay
$17.6 CAD / hour
Job type
Part-time
Posting language
English
Posted

Original job description

We’re seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following:

  • Assist customers with questions and recommendations 
  • Manage sales transactions while working assigned cash register 
  • Maintain security of cash and protect company assets 
  • Keep the store well-stocked, and recover merchandise 
  • Receive merchandise and help with unloading trucks, stock replenishment in accordance with productivity standards 
  • Ensure a positive, safe, and respectful environment while maintaining professional and friendly interactions with customers, associates, and leaders 
  • Responsible for maintaining the cleanliness throughout the store, including cleaning and restocking bathrooms, sweeping and mopping floors, taking out the trash, and ensuring all areas are neat and presentable  
  • Other duties as assigned* 

Skills and Experience:

  • High school diploma or equivalent is preferred 
  • Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment is highly preferred  
  • Ability to follow instructions and interpret operational documents is required 
  • Must be able to lift between 30 and 50 lbs. from floor to above shoulder height and meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting 
  • Excellent customer service and relationship management skills are required 
  • Strong organizational and communication skills are required 
  • Strong problem-solving and decision-making skills are required 

The starting pay for this position is $17.60 per hour.

At Dollar Tree Canada, we value a workplace where each team member has the tools to reach their full potential and the insights and innovation that diverse teams bring. We support candidates with disabilities throughout the recruitment process. Please let us know about any individual accessibility needs throughout the hiring process. 

Part time2020 Appleby Line,Burlington,Ontario L7L 6M6Operations40321Dollar Tree
More about this job

Responsibilities

The Customer Service Associate at Dollar Tree will help shoppers with questions and recommendations, work a cash register, and keep shelves stocked and the store clean. The role also includes receiving and unloading merchandise and maintaining store security.

Requirements

Candidates need strong customer service, organizational and communication skills, and problem-solving ability. A high school diploma is preferred, retail or hospitality customer service experience is highly preferred, and they must be able to lift 30 to 50 lbs.

Skills

  • Cash handling
  • Point of sale (POS) systems
  • Customer service
  • Merchandise stocking
  • Receiving and unloading trucks
  • Inventory replenishment
  • Loss prevention
  • Store cleaning and sanitation
  • Problem solving
  • Decision making
  • Communication
  • Organization
  • Following written instructions
  • Interpreting operational documents
  • Manual lifting
  • Product recommendations
  • Conflict de-escalation

Categories

  • Retail
  • Customer Service & Support
  • Sales

Keywords

  • Customer Service Associate
  • cashier
  • retail sales
  • point of sale
  • POS
  • customer service
  • stocking
  • merchandising
  • receiving
  • inventory
  • store cleaning
  • retail associate
  • sales associate
  • part-time retail
  • Dollar Tree
  • Burlington
  • loss prevention
  • order fulfillment

Seniority

Entry level

Tools

  • cash register

Report this job

Get in touch
MovoJobs

Contact us