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Dollarama

Assistant Team Leader

Montreal, QC, Canada

Part-time

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Job details

Job type: Part-time
Apply by: Nov 20, 2026
Working hours: 25 hours per week
Posting language: English
Posted: Nov 9, 2026

Original job description

The Assistant Team Leader provides support to the management team in executing and overseeing daily retail store operations, ensuring excellent customer service, and maintaining a well-organized and efficient store environment.

Daily Tasks (but not limited to)

Assisting the management team in managing store operations and staff.
Boxing and unboxing daily shipments.
Stocking daily products on shelves.
Climbing ladders to reach all areas of the store.
Providing good customer service and resolving customer issues.
Ensuring store safety and cleanliness standards are maintained.
Performing cash management, store opening and closing duties as needed.
Following up on assigned tasks.
Conducting manager-on-duty tasks: making sure daily breaks, time and attendance are properly tracked and participating in the hiring and performance management process.

What Do You Need to Succeed?

Approximately one (1) year of relevant experience in the retail industry.
At least one (1) year in a supervisory role.
Flexible availability (day, evening, weekend).
Excellent communication and interpersonal abilities.
Demonstrated leadership, organizational, and teamwork skills.
Ability to multitask, prioritize, and work in a fast-paced, high-volume environment.
Customer service-oriented.

Why Join Our Team?

Stimulating and diverse working environment.
Competitive compensation and benefits package*
Company matched pension plan*
Tailor-made training and integration program.
Opportunity to develop retail and management skills and pursue a career within the company.
Applicable to full-time employees only. An employee achieves full-time status after working a minimum of 25 hours per week for sixteen (16) consecutive weeks (with one week grace period below 25 hours).

Artificial intelligence is used solely as an evaluation tool to support the recruitment process. It never makes rejection decisions. All final decisions are made by a human recruiter.

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More about this job

Responsibilities

Support the management team with daily store operations, staff oversight, shipment handling, stocking, customer service, and maintaining store safety and cleanliness. Perform cash management and opening or closing duties as needed, follow up on assigned tasks, and handle manager-on-duty responsibilities including break and attendance tracking and participation in hiring and performance management.

Requirements

Candidates need approximately one year of relevant retail experience and at least one year in a supervisory role. They should have flexible availability, strong communication and interpersonal abilities, leadership, organizational, and teamwork skills, and the ability to prioritize and multitask in a fast-paced, high-volume environment.

Skills

Retail Operations
Staff Supervision
Customer Service
Issue Resolution
Inventory Stocking
Shipment Handling
Cash Management
Store Opening and Closing
Leadership
Communication
Interpersonal Skills
Organization
Teamwork
Multitasking
Prioritization
Time and Attendance Tracking

Benefits

Competitive Compensation
Benefits Package
Company-Matched Pension Plan
Training and Integration Program
Career Development Opportunities

Visa sponsorship

Not detected in the job text

Keywords

Retail
Store Operations
Staff Management
Supervision
Customer Service
Customer Issue Resolution
Shipment Handling
Boxing and Unboxing
Stocking
Inventory
Store Safety
Cleanliness Standards
Cash Management
Store Opening
Store Closing
Manager on Duty
Break Tracking
Time and Attendance
Hiring
Performance Management
Leadership
Communication
Teamwork
Organization
Multitasking
Prioritization

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