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Team Leader

  • Saint-Jean-sur-Richelieu, QC, Canada
  • St-Jean-Sur-Richelieu, QC, Canada

Full-time

This opening has closed.

The original listing is kept below for reference.

Job details

Job type
Full-time
Closing date
Working hours
25 hours/week
Posting language
English
Posted

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Original job description

Archived listing. The details below describe a past opening.

As part of the management team, the Team Leader provides support to the Store Manager and Assistant Store Manager in overseeing daily retail store operations.

Daily Tasks (but not limited to)

  • Leading and supervising store associates, providing guidance and support.
  • Responsible for store merchandising, shelf stocking, and boxing/unboxing daily shipments.
  • Ensuring excellent customer service standards are met.
  • Conducting manager-on-duty tasks (breaks, time, and attendance).
  • Implementing and maintaining visual merchandising standards.
  • Addressing customer complaints and resolving issues promptly.
  • Maintaining store safety and cleanliness standards.
  • Performing cash management, store opening and closing duties as needed.
  • Participating in inventory processes and employee training.
  • Following up on assigned tasks and contributing to hiring and performance management.

What Do You Need to Succeed?

  • Minimum of one (1) year of retail experience.
  • 1–2 years in a supervisory role.
  • Ambition to progress within the company.
  • Open availability (day, evening, weekend).
  • Strong leadership and communication skills.
  • Ability to multitask and manage priorities in a high-volume environment.

Why Join Our Team?

  • Stimulating and diverse working environment.
  • Competitive compensation and benefits package*
  • Company matched pension plan*
  • Tailor-made training and integration program.
  • Career growth opportunities within the company.
  • Applicable to full-time employees only. Full-time status is achieved after 25 hours/week for sixteen consecutive weeks (with one week grace period below 25 hours).

Artificial intelligence is used solely as an evaluation tool to support the recruitment process. It never makes rejection decisions. All final decisions are made by a human recruiter.
More about this job

Responsibilities

Lead and support store associates while helping oversee daily store operations, merchandising, inventory, customer service, and store safety. Handle manager-on-duty responsibilities, including cash management and opening or closing, and contribute to employee training, hiring, and performance management.

Requirements

Candidates need at least one year of retail experience and one to two years in a supervisory role, along with strong leadership and communication skills. The role requires open availability for day, evening, and weekend shifts, the ability to multitask in a high-volume environment, and ambition to advance within the company.

Skills

  • Leadership
  • Communication
  • Team Supervision
  • Customer Service
  • Visual Merchandising
  • Inventory Management
  • Cash Management
  • Task Prioritization
  • Multitasking
  • Conflict Resolution
  • Employee Training
  • Hiring
  • Performance Management
  • Store Operations
  • Time and Attendance Management
  • Safety and Cleanliness

Benefits

  • Competitive Compensation
  • Benefits Package
  • Company-Matched Pension Plan
  • Training and Integration Program
  • Career Growth Opportunities

Visa sponsorship

Not detected in the job text

Categories

  • Retail
  • Management & Leadership
  • Customer Service & Support
  • Human Resources

Keywords

  • Retail
  • Store Operations
  • Team Leadership
  • Store Associates
  • Merchandising
  • Shelf Stocking
  • Shipment Processing
  • Customer Service
  • Manager on Duty
  • Break Management
  • Time and Attendance
  • Visual Merchandising
  • Customer Complaints
  • Store Safety
  • Store Cleanliness
  • Cash Management
  • Store Opening
  • Store Closing
  • Inventory
  • Employee Training
  • Hiring
  • Performance Management
  • High-Volume Environment

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