Team Leader
- Stayner, ON, Canada
$18.6 to $19.3 CAD / hour · Full-time
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Job details
- Pay
- $18.6 to $19.3 CAD / hour
- Job type
- Full-time
- Working hours
- 25 hours/week
- Posting language
- English
- Posted
Original job description
As part of the management team, the Team Leader provides support to the Store Manager and Assistant Store Manager in overseeing daily retail store operations.
Daily Tasks (but not limited to)
Daily Tasks (but not limited to)
- Leading and supervising store associates, providing guidance and support.
- Responsible for store merchandising, shelf stocking, and boxing/unboxing daily shipments.
- Ensuring excellent customer service standards are met.
- Conducting manager-on-duty tasks (breaks, time, and attendance).
- Implementing and maintaining visual merchandising standards.
- Addressing customer complaints and resolving issues promptly.
- Maintaining store safety and cleanliness standards.
- Performing cash management, store opening and closing duties as needed.
- Participating in inventory processes and employee training.
- Following up on assigned tasks and contributing to hiring and performance management.
- Minimum of one (1) year of retail experience.
- 1–2 years in a supervisory role.
- Ambition to progress within the company.
- Open availability (day, evening, weekend).
- Strong leadership and communication skills.
- Ability to multitask and manage priorities in a high-volume environment.
- Stimulating and diverse working environment.
- Competitive compensation and benefits package*
- Company matched pension plan*
- Tailor-made training and integration program.
- Career growth opportunities within the company.
- Applicable to full-time employees only. Full-time status is achieved after 25 hours/week for sixteen consecutive weeks (with one week grace period below 25 hours).
More about this job
Responsibilities
The Team Leader supports the Store Manager in overseeing daily retail operations, leading and supervising store associates, and ensuring excellent customer service. Responsibilities also include merchandising, cash management, and addressing customer complaints.
Requirements
Candidates must have a minimum of one year of retail experience and 1-2 years in a supervisory role. Strong leadership and communication skills, along with the ability to multitask in a high-volume environment, are essential.
Skills
- Leadership
- Communication
- Multitasking
- Customer Service
- Retail Management
- Problem Solving
- Time Management
- Inventory Management
- Training
- Visual Merchandising
- Cash Management
- Safety Standards
- Team Supervision
- Performance Management
- Store Operations
- Complaint Resolution
Benefits
- Competitive Compensation
- Benefits Package
- Company Matched Pension Plan
- Tailor-Made Training
- Career Growth Opportunities
Visa sponsorship
Not detected in the job text
Categories
- Management & Leadership
- Retail
- Customer Service & Support
Keywords
- Retail
- Store Management
- Customer Service
- Merchandising
- Inventory
- Leadership
- Training
- Cash Management
- Visual Merchandising
- Safety Standards
- Time Management
- Problem Solving
- Team Supervision
- Performance Management
- Complaint Resolution
- High-Volume Environment