Team Leader
- Bromont, QC, Canada
Full-time
Applications open in a new tab.
Job details
- Job type
- Full-time
- Apply by
- Working hours
- 25 hours/week
- Posting language
- English
- Posted
Original job description
Daily Tasks (but not limited to)
- Leading and supervising store associates, providing guidance and support.
- Responsible for store merchandising, shelf stocking, and boxing/unboxing daily shipments.
- Ensuring excellent customer service standards are met.
- Conducting manager-on-duty tasks (breaks, time, and attendance).
- Implementing and maintaining visual merchandising standards.
- Addressing customer complaints and resolving issues promptly.
- Maintaining store safety and cleanliness standards.
- Performing cash management, store opening and closing duties as needed.
- Participating in inventory processes and employee training.
- Following up on assigned tasks and contributing to hiring and performance management.
- Minimum of one (1) year of retail experience.
- 1–2 years in a supervisory role.
- Ambition to progress within the company.
- Open availability (day, evening, weekend).
- Strong leadership and communication skills.
- Ability to multitask and manage priorities in a high-volume environment.
- Stimulating and diverse working environment.
- Competitive compensation and benefits package*
- Company matched pension plan*
- Tailor-made training and integration program.
- Career growth opportunities within the company.
- Applicable to full-time employees only. Full-time status is achieved after 25 hours/week for sixteen consecutive weeks (with one week grace period below 25 hours).
More about this job
Responsibilities
Lead and support store associates while assisting store management with daily operations, merchandising, shipments, customer service, and inventory processes. Handle manager-on-duty responsibilities, including breaks and attendance, cash management, opening and closing, safety, task follow-up, training, and support for hiring and performance management.
Requirements
Candidates need at least one year of retail experience and one to two years in a supervisory role, along with strong leadership and communication skills. The role requires open availability for day, evening, and weekend shifts, the ability to multitask in a high-volume environment, and an ambition to progress within the company.
Skills
- Leadership
- Communication
- Retail Operations
- Staff Supervision
- Customer Service
- Visual Merchandising
- Inventory Management
- Cash Management
- Time and Attendance Management
- Task Prioritization
- Multitasking
- Conflict Resolution
- Employee Training
- Performance Management
- Hiring
- Store Safety and Cleanliness
Benefits
- Competitive Compensation
- Benefits Package
- Company-Matched Pension Plan
- Training and Integration Program
- Career Growth Opportunities
Visa sponsorship
Not detected in the job text
Categories
- Retail
- Management & Leadership
- Customer Service & Support
- Human Resources
- Logistics
Keywords
- Retail
- Store Operations
- Team Leadership
- Staff Supervision
- Merchandising
- Shelf Stocking
- Shipment Processing
- Customer Service
- Manager on Duty
- Break Management
- Time and Attendance
- Visual Merchandising
- Customer Complaints
- Issue Resolution
- Store Safety
- Store Cleanliness
- Cash Management
- Store Opening and Closing
- Inventory
- Employee Training
- Hiring
- Performance Management
- High-Volume Environment