Team Leader
- Okotoks, AB, Canada
Full-time
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Job details
- Job type
- Full-time
- Apply by
- Working hours
- 25 hours/week
- Posting language
- English
- Posted
Original job description
As part of the management team, the Team Leader provides support to the Store Manager and Assistant Store Manager in overseeing daily retail store operations.
Daily Tasks (but not limited to)
Daily Tasks (but not limited to)
- Leading and supervising store associates, providing guidance and support.
- Responsible for store merchandising, shelf stocking, and boxing/unboxing daily shipments.
- Ensuring excellent customer service standards are met.
- Conducting manager-on-duty tasks (breaks, time, and attendance).
- Implementing and maintaining visual merchandising standards.
- Addressing customer complaints and resolving issues promptly.
- Maintaining store safety and cleanliness standards.
- Performing cash management, store opening and closing duties as needed.
- Participating in inventory processes and employee training.
- Following up on assigned tasks and contributing to hiring and performance management.
- Minimum of one (1) year of retail experience.
- 1–2 years in a supervisory role.
- Ambition to progress within the company.
- Open availability (day, evening, weekend).
- Strong leadership and communication skills.
- Ability to multitask and manage priorities in a high-volume environment.
- Stimulating and diverse working environment.
- Competitive compensation and benefits package*
- Company matched pension plan*
- Tailor-made training and integration program.
- Career growth opportunities within the company.
- Applicable to full-time employees only. Full-time status is achieved after 25 hours/week for sixteen consecutive weeks (with one week grace period below 25 hours).
More about this job
Responsibilities
Support the Store Manager and Assistant Store Manager by leading associates and overseeing daily store operations, including merchandising, shipments, customer service, and store safety. Handle manager-on-duty tasks, cash management, opening and closing, inventory, employee training, and follow-up on assigned tasks.
Requirements
Candidates need at least one year of retail experience and one to two years in a supervisory role, along with strong leadership and communication skills. They should be ambitious, available across days, evenings, and weekends, and able to multitask and prioritize in a high-volume environment.
Skills
- Leadership
- Communication
- Retail Operations
- Team Supervision
- Customer Service
- Visual Merchandising
- Inventory Management
- Cash Management
- Task Prioritization
- Multitasking
- Conflict Resolution
- Employee Training
- Hiring
- Performance Management
- Store Safety and Cleanliness
Benefits
- Competitive Compensation
- Benefits Package
- Company-Matched Pension Plan
- Training and Integration Program
- Career Growth Opportunities
Visa sponsorship
Not detected in the job text
Categories
- Retail
- Management & Leadership
- Customer Service & Support
- Human Resources
- Logistics
Keywords
- Retail Operations
- Store Management
- Team Leadership
- Associate Supervision
- Merchandising
- Shelf Stocking
- Shipment Processing
- Customer Service
- Manager on Duty
- Time and Attendance
- Visual Merchandising
- Customer Complaints
- Store Safety
- Store Cleanliness
- Cash Management
- Store Opening and Closing
- Inventory
- Employee Training
- Hiring
- Performance Management