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Added 2 mins ago
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Dollarama

Team Leader

Calgary, AB, Canada

Full-time

Apply About employer

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Job details

Job type: Full-time
Apply by: Nov 27, 2026
Working hours: 25 hours/week
Posting language: English
Posted: Oct 28, 2026

Original job description

As part of the management team, the Team Leader provides support to the Store Manager and Assistant Store Manager in overseeing daily retail store operations.

Daily Tasks (but not limited to)

Leading and supervising store associates, providing guidance and support.
Responsible for store merchandising, shelf stocking, and boxing/unboxing daily shipments.
Ensuring excellent customer service standards are met.
Conducting manager-on-duty tasks (breaks, time, and attendance).
Implementing and maintaining visual merchandising standards.
Addressing customer complaints and resolving issues promptly.
Maintaining store safety and cleanliness standards.
Performing cash management, store opening and closing duties as needed.
Participating in inventory processes and employee training.
Following up on assigned tasks and contributing to hiring and performance management.

What Do You Need to Succeed?

Minimum of one (1) year of retail experience.
1–2 years in a supervisory role.
Ambition to progress within the company.
Open availability (day, evening, weekend).
Strong leadership and communication skills.
Ability to multitask and manage priorities in a high-volume environment.

Why Join Our Team?

Stimulating and diverse working environment.
Competitive compensation and benefits package*
Company matched pension plan*
Tailor-made training and integration program.
Career growth opportunities within the company.
Applicable to full-time employees only. Full-time status is achieved after 25 hours/week for sixteen consecutive weeks (with one week grace period below 25 hours).

Artificial intelligence is used solely as an evaluation tool to support the recruitment process. It never makes rejection decisions. All final decisions are made by a human recruiter.

Apply About employer

More about this job

Responsibilities

Lead and support store associates while assisting store management with daily operations, merchandising, shipments, inventory, and customer service. Handle manager-on-duty tasks, cash management, opening and closing as needed, store safety, employee training, and follow-up on assigned tasks.

Requirements

Candidates need at least one year of retail experience and one to two years in a supervisory role, along with strong leadership and communication skills. The role requires open availability for day, evening, and weekend shifts, the ability to multitask in a high-volume environment, and an ambition to progress within the company.

Skills

Leadership
Communication
Retail Operations
Team Supervision
Customer Service
Visual Merchandising
Inventory Management
Cash Management
Task Prioritization
Multitasking
Conflict Resolution
Employee Training
Hiring
Performance Management
Store Safety and Cleanliness

Benefits

Competitive Compensation
Benefits Package
Company-Matched Pension Plan
Training and Integration Program
Career Growth Opportunities

Visa sponsorship

Not detected in the job text

Keywords

Retail
Store Operations
Team Leadership
Supervision
Customer Service
Merchandising
Visual Merchandising
Shelf Stocking
Shipment Processing
Inventory
Cash Management
Store Opening
Store Closing
Manager on Duty
Break Management
Time and Attendance
Customer Complaints
Issue Resolution
Store Safety
Store Cleanliness
Employee Training
Hiring
Performance Management
High-Volume Environment
Open Availability

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