Team Leader
- Anjou, QC, Canada
Full-time
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Job details
- Job type
- Full-time
- Posting language
- English
- Posted
Original job description
JOB OPENING
Team Leader
Full-time roles available
Anjou, Quebec, H1M 1W9
Starting at $17.79
Apply NowBenefits
Work for a company that values its employees.
Weekly Pay
Paid vacation and Birthday Leave
Retirement Plan
Opportunities for Career Growth
Requirements
Minimum of one (1) year of experience in the retail industry.
Minimum of one (1) year of experience in team management.
Ambition to progress within the company.
Open availability required (day, evening, weekend shifs).
Work schedule to be determined based on store operational needs.
Proven ability to efficiently organize time and manage priorities.
Demonstrate good leadership and communication skills.
Ability to work in a dynamic, fast paced and high-volume environment.
Artificial intelligence is used solely as an evaluation tool to support the recruitment process. It never makes rejection decisions. All final decisions are made by a human recruiter.
Tasks
Leading and supervising store associates, providing guidance and support.
Responsible for store merchandising, shelf stocking and boxing and unboxing daily shipments.
Ensuring excellent customer service standards are met.
Conducting managers on duty tasks: making sure daily breaks, time and attendance are taken.
Implementing and maintaining visual merchandising standards based on company strategy.
Addressing customer complaints and resolve issues promptly.
Ensuring store safety and cleanliness standards are met and contributing to their maintenance.
Performing cash management, store opening and closing duties as needed.
Participating in the inventory process.
Participating in the employee training process and performance evaluations.
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Who Are We
Dollarama is a Canadian company that aims to provide customers with a consistent shopping experience and compelling value, offering a broad assortment of general merchandise, consumables and seasonal items. All stores are corporately-owned and operated, and are conveniently located in metropolitan areas, mid-sized cities and small towns. Products are available in individual or multiple units at low, fixed price points.
FAQ
What is the employment type?
The Team Leader position is a Full-Time (25+ hours per week) permanent position.
What is the salary for this position?
The salary for this position varies according to experience.
How long does the recruitment process take?
The hiring process is very quick thanks to the mobile application, and the desired hiring date is as soon as possible.
How quickly can I ask for a store transfer?
You must wait a minimum of 12 months before requesting a transfer to another store.
More about this job
Responsibilities
The Team Leader at Dollarama will supervise store associates, keep shelves stocked and merchandising standards met, and handle customer complaints. They will also open and close the store, manage cash, and take part in inventory, training and performance reviews.
Requirements
Candidates need at least one year of retail experience and one year of team management. They should show strong leadership, communication and time management skills, and be comfortable in a fast-paced, high-volume environment.
Skills
- Team supervision
- Staff coaching
- Customer service
- Visual merchandising
- Shelf stocking
- Receiving and unboxing shipments
- Cash management
- Store opening and closing
- Inventory counts
- Complaint resolution
- Time and attendance management
- Staff training
- Performance evaluation
- Store safety and cleanliness
- Communication
- Leadership
- Time management
- Priority management
Benefits
- Weekly pay
- Paid vacation
- Birthday leave
- Retirement plan
- Career growth opportunities
Categories
- Retail
- Management & Leadership
- Customer Service & Support
Keywords
- team leader
- retail
- store supervisor
- team management
- shift supervisor
- merchandising
- visual merchandising
- inventory
- cash management
- customer service
- store opening and closing
- shelf stocking
- receiving shipments
- employee training
- performance evaluation
- Dollarama
- retail management
- leadership
- fast-paced
- Quebec
Seniority
Mid level
Perks
- Generous paid time off
- Retirement plan
Tools
- POS