Team Leader
- Boucherville, QC, Canada
Full-time
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Job details
- Job type
- Full-time
- Apply by
- Working hours
- 25 hours/week
- Posting language
- English
- Posted
Original job description
As part of the management team, the Team Leader provides support to the Store Manager and Assistant Store Manager in overseeing daily retail store operations.
Daily Tasks (but not limited to)
Daily Tasks (but not limited to)
- Leading and supervising store associates, providing guidance and support.
- Responsible for store merchandising, shelf stocking, and boxing/unboxing daily shipments.
- Ensuring excellent customer service standards are met.
- Conducting manager-on-duty tasks (breaks, time, and attendance).
- Implementing and maintaining visual merchandising standards.
- Addressing customer complaints and resolving issues promptly.
- Maintaining store safety and cleanliness standards.
- Performing cash management, store opening and closing duties as needed.
- Participating in inventory processes and employee training.
- Following up on assigned tasks and contributing to hiring and performance management.
- Minimum of one (1) year of retail experience.
- 1–2 years in a supervisory role.
- Ambition to progress within the company.
- Open availability (day, evening, weekend).
- Strong leadership and communication skills.
- Ability to multitask and manage priorities in a high-volume environment.
- Stimulating and diverse working environment.
- Competitive compensation and benefits package*
- Company matched pension plan*
- Tailor-made training and integration program.
- Career growth opportunities within the company.
- Applicable to full-time employees only. Full-time status is achieved after 25 hours/week for sixteen consecutive weeks (with one week grace period below 25 hours).
More about this job
Responsibilities
The Team Leader supports store management by supervising associates, overseeing daily retail operations, and ensuring excellent customer service standards. Responsibilities also include managing inventory, performing cash handling, and maintaining store safety and cleanliness.
Requirements
Candidates must have at least one year of retail experience and one to two years in a supervisory role. Strong leadership, communication, and multitasking skills are required, along with open availability for days, evenings, and weekends.
Skills
- Leadership
- Supervision
- Retail operations
- Merchandising
- Customer service
- Cash management
- Inventory management
- Employee training
- Performance management
- Communication
- Multitasking
- Time management
- Conflict resolution
- Safety standards
Benefits
- Competitive compensation
- Benefits package
- Company matched pension plan
- Tailor-made training and integration program
- Career growth opportunities
Visa sponsorship
Not detected in the job text
Categories
- Retail
- Management & Leadership
- Customer Service & Support
Keywords
- Retail
- Team Leader
- Management
- Supervisory
- Merchandising
- Customer Service
- Inventory
- Cash Management
- Operations
- Performance Management
- Hiring
- Training
- Safety
- Leadership
- Communication