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Added 5 mins ago
Nurse-Led Outreach Team (NLOT) RN
Brant Community Healthcare System
Brantford, ON
Full-time
Reporting to the Clinical Manager, the Nurse Led Outreach Team (NLOT) Nurse provides clinical consultation, education, and mentorship to interprofessional teams within Long Term Care Homes…
Added 5 mins ago
TDS - 2027 Analyst Program
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Branch Manager
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Dollarama

Technical Network Manager

Mont-Royal, QC, Canada

Posting language: English
Posted: Aug 28, 2026

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Original job description

Job Summary

Reporting to the Director, IT Infrastructure, the Technical Network Manager is responsible for hands-on leadership, operation, maintenance, and continuous improvement of the organization’s enterprise network infrastructure. The role oversees network operations across corporate offices, distribution centres, datacentres, cloud environments, and retail stores while leading a team of eight network professionals responsible for the availability, performance, security, and scalability of network services. The role is based at the Dollarama head office in Montreal (hybrid work schedule) and oversees both the Canada and Australia network teams.

Key Accountabilities

Network Operations & Service Availability

Lead the Canada and Australia Network Operations team;
Occasional evening meetings with Australia and remote Melbourne team reports;
Ensure the availability, reliability, performance, and capacity of LAN, WAN, Wi-Fi, SD-WAN, Internet, cloud, and datacentre network services;
Oversee network monitoring, alerting, incident response, problem management, root cause analysis, and operational escalation;
Coordinate major outage response and support the restoration of network services.

Retail Store Network Deployment

Oversee network deployments and migrations for new and existing retail locations;
Define and maintain staging, automated provisioning, validation, and health-check processes;
Coordinate the network prerequisites, device assignment, connectivity, and operational readiness required for store openings and conversions;
Drive repeatable deployment methods that reduce manual configuration and operational dependencies.

Network Architecture, Standards & Continuous Improvement

Define and maintain network standards, naming conventions, operating procedures, technical documentation, and support practices;
Improve network deployment and operational processes through automation, standardization, and measurable controls;
Collaborate with Infrastructure, Cybersecurity, Cloud, Application, and Project teams on secure and resilient solutions;
Contribute to network roadmaps, capacity planning, technology refreshes, and modernization initiatives.

Asset, Licensing & Lifecycle Management

Oversee network inventory, licensing, and support coverage;
Coordinate the onboarding, transfer, refresh, replacement, and retirement of network equipment for Corporate and warehouse offices.

Vendor, Provider & Financial Management

Manage relationships with telecommunications providers, network technology vendors, contractors, and managed service providers;
Coordinate technical escalations, support engagements, upgrades, professional services, and implementation activities;
Support procurement, budget planning, forecasting, contract renewals, and cost optimization for network services and technologies.

Team Leadership & Governance

Provide leadership, technical guidance, coaching, workload prioritization, and escalation support to network team members in Canada and Australia;
Establish service expectations, operational metrics, controls, and continuous improvement objectives;
Promote knowledge transfer, effective documentation, change discipline, and collaboration across teams.

Job Requirements

Bachelor’s degree in Information Technology, Computer Science, Engineering, or a related field, or equivalent professional experience;
Minimum eight (8) years of progressive experience in network engineering or network operations, including at least three (3) years in a technical leadership capacity;
Excellent hands-on experience with Fortinet technologies, including FortiGate, FortiManager, and FortiAnalyzer;
Demonstrated experience supporting enterprise networks in large, distributed, multi-site environments. Retail environment experience is a strong asset;
Strong knowledge of routing, switching, network security, VPN, SD-WAN, wireless networking, Internet connectivity, and high-availability design;
Experience with enterprise network monitoring and management platforms such as SolarWinds;
Experience leading network deployments, migrations, upgrades, infrastructure modernization, and operational transition activities;
Strong vendor management, project coordination, communication, and problem-solving skills; and
Ability to communicate effectively in English and French.

We thank all interested applicants. Only those selected for an interview will be contacted by our recruitment team.

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More about this job

Responsibilities

Lead the Canada and Australia network operations teams and oversee the availability, performance, security, and lifecycle of enterprise network services across offices, distribution centres, datacentres, cloud environments, and retail stores. Direct store network deployments, operational improvements, vendor and budget activities, and team governance while advancing network standards, automation, and modernization.

Requirements

Requires a bachelor’s degree in a relevant field or equivalent experience, at least eight years of progressive network engineering or operations experience, and at least three years in technical leadership. Candidates should have hands-on Fortinet expertise, experience with large distributed networks and monitoring platforms such as SolarWinds, broad networking knowledge, and the ability to communicate in English and French.

Skills

Network Operations
Network Engineering
Fortinet Technologies
FortiGate
FortiManager
FortiAnalyzer
Routing and Switching
Network Security
VPN
SD-WAN
Wireless Networking
Network Monitoring
Incident Response
Network Deployment
Vendor Management
Team Leadership

Visa sponsorship

Not detected in the job text

Keywords

Enterprise Network Infrastructure
LAN
WAN
Wi-Fi
SD-WAN
Internet Connectivity
Cloud Networking
Datacentre Networking
Fortinet
FortiGate
FortiManager
FortiAnalyzer
SolarWinds
Routing
Switching
Network Security
VPN
High Availability
Network Monitoring
Incident Response
Root Cause Analysis
Network Automation
Retail Store Deployments
Capacity Planning
Asset and Lifecycle Management
Vendor Management
Budget Planning
Change Management
Infrastructure Modernization
Distributed Networks

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