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Domtar Products

Shift Supervisor

Port Alberni, BC, V9Y 5J7, Canada

Salary range: $107,000 to $119,000 per annum (actual salary offered will be commensurate with education, experience, and internal parity).

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Job details

Pay: Salary range: $107,000 to $119,000 per annum (actual salary offered will be commensurate with education, experience, and internal parity).
Apply by: Nov 1, 2026
Posting language: English
Posted: Oct 8, 2026

Original job description

Domtar is a leading producer of pulp, paper, packaging, tissue and wood products. Through our focus on safety and sustainability, as well as our commitment to operational excellence and our network of facilities across Canada and the United States, Domtar delivers high-quality and cost-effective products to customers around the world.

Our workforce is comprised of 14,000 talented and hardworking individuals. We are proud to offer competitive compensation, a supportive working environment, rewarding career paths and plenty of opportunities for learning and growth.

The location in Port Alberni, British Columbia, Canada, is seeking talent to fill the position of Shift Supervisor. This job is full-time permanent

Safety, Environmental & Quality

Ensures daily operational processes comply with safety and environmental regulations, standards, policies, and procedures.
Conducts shift readiness checks, safety meetings, inspections, and hazard identification activities.
Ensures employees receive the training required to perform their jobs safely and effectively.
Ensures that only authorized and adequately trained employees operate tools and equipment or handle hazardous chemicals.
Supports leadership in implementing departmental objectives to achieve quality standards and maintain ISO certification.
Investigates, reports, and responds to all injuries, incidents, and potential injuries involving assigned crews to mitigate future risks.
Participates in emergency response activities and ensures appropriate action is taken during plant emergencies.
Maintains a high standard of housekeeping within the assigned area.

Operations & Key Accountabilities

Executes daily and shift production plans to achieve production, quality, reliability, and uptime targets.
Works with other Operations Supervisors to coordinate maintenance shutdown schedules.
Performs lockout/tagout isolations in accordance with the Company's Lockout/Tagout procedures.
Monitors equipment performance, operating conditions, production rates, and process parameters; identifies and troubleshoots operational issues and process abnormalities.
Monitors maintenance-related downtime responds to equipment failures and establishes operational priorities to minimize production impacts.
Supports the plant scheduler in ensuring adequate staffing coverage across all shifts to maximize production capacity.Assigns employees and resources based on production requirements.
Maintains accurate shift logs, production records, and reports, and communicates key operational information to incoming shifts and management.
Escalates significant production, equipment, safety, or environmental issues as required.

Employee Relations & Customer Satisfaction

Directly supervises hourly and production employees.
Supports employee scheduling, including the allocation of work hours and management of crew coverage
Manages attendance, absenteeism, vacation schedules, and overtime coverage.
Identifies employee training and competency gaps and escalates them to the Operations Manager
Promotes teamwork, accountability, and respectful workplace behavior
Resolves routine employee concerns and workplace conflicts
Partners with HR on more complex employee relations matters.

Financial Accountability

Minimize waste, production losses, downtime and rework.
Protect company assets and minimize avoidable equipment damage.

Leadership

Establish expectations and hold employees accountable.
Lead by example in safety, environmental compliance and operational discipline.
Coach, mentor and develop employees.
Build employee engagement and teamwork.
Conduct shift/start-of-shift meetings.

Technical Experience & Education

Minimum of 5 years of experience in an industrial manufacturing environment.
Minimum of 3 years of leadership or supervisory experience.
Post-secondary education in a related field is considered an asset.
Working in a unionized environement with pulp and paper experience is an added advantage.

Skills & Abilities

Demonstrates active participation, proactive communication, and collaboration within teams.
Proficient in the use of computers and relevant business and operational technologies.
Demonstrates strong strategic thinking and project management skills.
Proven ability to lead and direct teams within a unionized environment.
Possesses strong oral and written communication skills.
Ability to establish and maintain positive and productive working relationships.

Salary range: $107,000 to $119,000 per annum (actual salary offered will be commensurate with education, experience, and internal parity).

Domtar is firmly committed to placing greater emphasis on the principles of equity, diversity and inclusion to empower all employees to reach their full potential. We form a dynamic team whose diverse backgrounds and wealth of perspectives are one of the keys to our success. We offer an inclusive, rewarding and safe work environment with opportunities that will help grow your skills.

To learn more about our company, consult the Domtar Company Web Site and follow us on LinkedIn, Instagram and Twitter.

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More about this job

Responsibilities

The Shift Supervisor is responsible for executing daily production plans while ensuring strict adherence to safety, environmental, and quality standards. They manage hourly staff, oversee equipment performance, and coordinate maintenance activities to minimize downtime and maximize production capacity.

Requirements

Candidates must have at least 5 years of experience in an industrial manufacturing environment, including a minimum of 3 years in a leadership or supervisory role. Experience working in a unionized environment and within the pulp and paper industry is considered a significant advantage.

Skills

Operational excellence
Safety compliance
Team leadership
Production planning
Lockout/tagout
Hazard identification
Employee training
Conflict resolution
Maintenance coordination
Process troubleshooting
Strategic thinking
Project management
Communication
Staff scheduling
Performance monitoring
ISO certification

Benefits

Competitive compensation
Supportive working environment
Career development opportunities
Learning and growth opportunities

Visa sponsorship

Not detected in the job text

Keywords

Pulp and paper
Manufacturing
Shift Supervisor
Safety regulations
Environmental compliance
ISO certification
Lockout/tagout
Production planning
Maintenance shutdown
Industrial manufacturing
Unionized environment
Operational discipline
Hazard identification
Staff scheduling
Process parameters
Equipment performance
Emergency response
Housekeeping
Employee relations
Attendance management
Coaching
Mentoring
Strategic thinking
Project management
Operational excellence

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