Account Manager

We’re hiring: Account Manager at Donald’s Fine Foods

Most account manager roles are order takers with a nicer title. This one isn’t.

At DFF, Customer Service handles order entry. That frees you up to do the job that actually moves the business: owning the commercial relationship with some of our most important customers on Mitchell Island.

Many of our customers do business in Mandarin or Cantonese. If you speak either, you’ll have a real edge.

What you’ll do

• Run an assigned portfolio of established, complex, and strategically important accounts
• Build account plans and lead business reviews built on real numbers: sales, gross profit, volume, service, and claims
• Forecast demand and make sure Supply Chain, Operations, and Customer Service know what’s coming
• Negotiate pricing, promotions, and programs inside clear guardrails, and protect margin while you do it
• Take ownership when things go sideways, from service failures and claims to overdue receivables
• Spot growth: new products, new locations, more share of wallet

What we’re looking for

• 4 to 7 years in account management, food sales, wholesale distribution, or foodservice and retail sales
• Meat, protein, or perishable experience strongly preferred
• Fluency in Mandarin or Cantonese is a definite asset
• Someone who reads a P&L and understands delivered cost, mix, and what a “yes” costs the plant
• A real influencer who gets things done across Ops, FSQA, Finance, and Logistics without any of them reporting to you
• Strong negotiation, forecasting, and presentation skills
• Comfort with CRM, ERP, and Microsoft Office

What we offer

• Salary range of $60,000 to $80,000 per year
• Full benefits package
• Company matching RRSP
• A family owned specialty meat processor with six facilities across BC, Alberta, and Saskatchewan. You’ll be close to the product, close to the decision makers, and your work will show up in the numbers.

Location: Mitchell Island, BC (onsite)

Reports to: Sales Manager, Mitchell Island & Domestic Accounts

Donald’s Fine Foods is an equal opportunity employer. We welcome applications from all qualified candidates and are committed to an inclusive, barrier free hiring process. Accommodation is available on request at any stage of the process. We thank all applicants for their interest; only those selected for an interview will be contacted.