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Added 3 mins ago
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Dorfin

Freight Tracking Coordinator

Montreal, QC, Canada

Job type: Full-time
Apply by: Oct 23, 2026
Posting language: English · French
Posted: Sep 23, 2026

Apply About employer

Applications open in a new tab.

Original job description

English section of this bilingual listing.

We are seeking a detail-oriented and proactive Freight Tracker to join our distribution team. In this role, your primary responsibility will be to track, monitor, and follow up on critical shipments destined for our major customers. You will act as the vital link between carriers, our warehouse, and high-priority clients to ensure goods arrive safely and strictly on schedule.

The ideal candidate thrives in a fast-paced environment, possesses excellent communication skills, and can aggressively resolve transit delays.

Key Responsibilities

Domestic Freight Tracking: Actively monitor high-priority FTL (Full Truckload) and LTL (Less-Than-Truckload) shipments from our distribution center to major accounts.
Carrier Management & Follow-Up: Maintain constant daily contact with domestic trucking companies to secure real-time status updates and ensure strict adherence to delivery appointments.
Wholesale & Retail Compliance: Understand and enforce customer-specific delivery requirements, including strict Must Arrive By Date windows, delivery slots, and routing guides.
Proactive Communication: Provide accurate, timely updates to internal sales teams and major account representatives regarding delivery timelines.
Exception & Delay Management: Immediately identify and resolve transit disruptions (e.g., missed appointments, weather, driver delays) and coordinate with carriers to reschedule tight delivery windows.
Documentation Review: Verify bill of lading (BOL) details, delivery receipts, and proof of deliveries (PODs) to ensure accuracy and resolve any shipping discrepancies or shortages.

Qualifications & Skills

Experience: 2+ years of experience in domestic freight tracking, dispatch, or logistics coordination.
Industry Knowledge: Familiarity with the domestic trucking industry (FTL/LTL).
Technical Skills: Proficiency carrier tracking portals, and Microsoft Excel to manage multiple shipments simultaneously.
Problem-Solving: Strong critical thinking skills with the ability to think on your feet and negotiate with carriers when shipments are delayed.
Communication: Exceptional verbal and written communication skills; ability to remain firm yet professional with carriers to ensure performance.

Read the full bilingual original

Nous sommes à la recherche d’une personne organisée, rigoureuse et proactive pour se joindre à notre équipe de distribution à titre de spécialiste du suivi des expéditions. Dans le cadre de ce poste, votre principale responsabilité sera de suivre, surveiller et assurer le suivi des expéditions prioritaires destinées à nos principaux clients.

Vous serez le lien essentiel entre les transporteurs, notre entrepôt et nos clients prioritaires afin de vous assurer que les marchandises arrivent de façon sécuritaire et dans les délais prévus.

La personne idéale est à l’aise dans un environnement dynamique, possède d’excellentes aptitudes en communication et est capable d’intervenir rapidement et efficacement afin de résoudre les retards de transport.

Principales responsabilités

Suivi du transport domestique : Effectuer le suivi actif des expéditions prioritaires FTL (chargement complet) et LTL (chargement partiel) depuis notre centre de distribution jusqu’à nos principaux comptes clients.
Gestion et suivi des transporteurs : Maintenir quotidiennement une communication constante avec les compagnies de transport afin d’obtenir des mises à jour en temps réel et de veiller au respect des rendez-vous de livraison.
Exigences des clients de gros et de détail : Comprendre et respecter les exigences spécifiques de chaque client en matière de livraison, notamment les dates limites de livraison, les plages horaires de livraison et les guides de routage.
Communication proactive : Fournir des mises à jour précises et en temps opportun aux équipes de ventes internes et aux représentants de nos principaux comptes concernant les délais de livraison.
Gestion des exceptions et des retards : Identifier immédiatement les problèmes liés au transport, tels que les rendez-vous manqués, les conditions météorologiques ou les retards des chauffeurs, et travailler avec les transporteurs afin de trouver rapidement des solutions et de replanifier les livraisons lorsque nécessaire.
Vérification de la documentation : Vérifier l’exactitude des connaissements (BOL), des reçus de livraison et des preuves de livraison (POD), et assurer le suivi des écarts, des erreurs ou des marchandises manquantes.

Qualifications et compétences

Expérience : Minimum de 2 ans d’expérience dans le suivi des expéditions domestiques, la répartition des livraisons (dispatch) ou la coordination logistique.
Connaissance de l’industrie : Bonne connaissance de l’industrie du transport routier domestique, notamment du transport FTL et LTL.
Compétences techniques : Bonne maîtrise des portails de suivi des transporteurs et de Microsoft Excel afin de gérer plusieurs expéditions simultanément.
Résolution de problèmes : Excellentes capacités d’analyse et de résolution de problèmes, avec la capacité de prendre des décisions rapidement et de négocier avec les transporteurs lorsqu’un retard survient.
Communication : Excellentes aptitudes en communication verbale et écrite; capacité à demeurer ferme, professionnel et respectueux avec les transporteurs afin d’assurer le respect des engagements de livraison.

The ideal candidate thrives in a fast-paced environment, possesses excellent communication skills, and can aggressively resolve transit delays.

Key Responsibilities

Domestic Freight Tracking: Actively monitor high-priority FTL (Full Truckload) and LTL (Less-Than-Truckload) shipments from our distribution center to major accounts.
Carrier Management & Follow-Up: Maintain constant daily contact with domestic trucking companies to secure real-time status updates and ensure strict adherence to delivery appointments.
Wholesale & Retail Compliance: Understand and enforce customer-specific delivery requirements, including strict Must Arrive By Date windows, delivery slots, and routing guides.
Proactive Communication: Provide accurate, timely updates to internal sales teams and major account representatives regarding delivery timelines.
Exception & Delay Management: Immediately identify and resolve transit disruptions (e.g., missed appointments, weather, driver delays) and coordinate with carriers to reschedule tight delivery windows.
Documentation Review: Verify bill of lading (BOL) details, delivery receipts, and proof of deliveries (PODs) to ensure accuracy and resolve any shipping discrepancies or shortages.

Qualifications & Skills

Experience: 2+ years of experience in domestic freight tracking, dispatch, or logistics coordination.
Industry Knowledge: Familiarity with the domestic trucking industry (FTL/LTL).
Technical Skills: Proficiency carrier tracking portals, and Microsoft Excel to manage multiple shipments simultaneously.
Problem-Solving: Strong critical thinking skills with the ability to think on your feet and negotiate with carriers when shipments are delayed.
Communication: Exceptional verbal and written communication skills; ability to remain firm yet professional with carriers to ensure performance.

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More about this job

Responsibilities

Track priority domestic FTL and LTL shipments, maintain daily contact with carriers, and ensure deliveries meet customer requirements and appointment windows. Communicate shipment updates, resolve delays and other transit issues, coordinate rescheduling, and verify shipping and delivery documentation.

Requirements

Requires at least two years of experience in domestic freight tracking, dispatch, or logistics coordination, along with familiarity with FTL and LTL trucking. Candidates should be proficient with carrier tracking portals and Microsoft Excel and have strong problem-solving, negotiation, and communication skills.

Skills

Domestic Freight Tracking
FTL and LTL Shipping
Carrier Management
Logistics Coordination
Delivery Dispatch
Customer Delivery Compliance
Shipment Monitoring
Exception Management
Problem-Solving
Carrier Negotiation
Microsoft Excel
Carrier Tracking Portals
Bill of Lading Review
Proof of Delivery Review
Written and Verbal Communication

Visa sponsorship

Not detected in the job text

Keywords

Domestic Freight
Freight Tracking
FTL
LTL
Full Truckload
Less-Than-Truckload
Carrier Management
Logistics Coordination
Dispatch
Carrier Tracking Portals
Microsoft Excel
Delivery Appointments
Must Arrive By Date
Routing Guides
Shipment Monitoring
Transit Delays
Exception Management
Delivery Rescheduling
Bill of Lading
BOL
Delivery Receipts
Proof of Delivery
POD
Shipping Discrepancies
Wholesale
Retail
Distribution

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