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Dormez-vous

Mall Store Sales Associate (Endy) - Carrefour Laval

3003 Boul. le Carrefour, Unit J008C, Laval, QC, H7T 1C7, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Experience: Ideally have 1- 3 years of experience in Sales, Retail and/or Customer Service, this is considered an asset and not mandatory as we will invest in the right person
Posting language: English
Posted: Oct 30, 2026

Original job description

Endy is a Canadian e-commerce company that sells sleep products online. Founded in 2015, Endy primarily operates as an online storefront, with their main headquarters in Toronto and is one of Canada's largest direct online-only mattress stores. The brand’s mission -- to help all Canadians get a better night’s sleep -- extends beyond its customers. Endy has donated thousands of mattresses since launch to families and individuals in need across the country. In 2018, Endy was acquired by Sleep Country Canada and with thousands of 5-star customer reviews, Endy has continued to build a brand based on customer obsession and product innovation.

Why members of our Sales team love here:

Based on our national average sales commission & bonus earnings, you have the potential to earn $70,000 per year. (These figures represent historical averages but does not represent a guaranteed minimum income). There are no limits to your earning potential!
This is a current open full-time industry leading position that offers a base salary plus competitive commission as well as monetary bonuses for meeting monthly targets.
Monetary bonuses and sales contests.
Full medical, dental benefits and a Deferred Profit-Sharing Program.
Annual Wellness Credit of up to $250.00 for any products/services that improve your health and well-being, i.e., health assessments, nutrition counselling, hiking shoes, a yoga outfit or fitness equipment.
Associate Discount Program where you will be able to enjoy some of the world’s best sleep products.
We will invest in you and provide extensive sales training on our products and services.

In this current open role, you will:

Engage with customers to identify their needs and wants, promote our quality products and service offerings
Ensure our stores are always visually appealing through product presentation, replenishment and store housekeeping
Work together as part of the Sales team to exceed goals and expectations
Represent both the Dormez-Vous and Endy brand with best-in-class customer experience, helping customers with their inquiries
Efficiently process sales orders via tablet or point of sale
Capture email addresses, customer insights and product experiences to report back to the team

The Qualifications and Experience we like to see:

Ideally have 1- 3 years of experience in Sales, Retail and/or Customer Service, this is considered an asset and not mandatory as we will invest in the right person
A positive, optimistic attitude and a strong customer focus
Be ambitious and willing to commit to continuous education and learning
Critical thinking skills and the ability tackle problems on your own
Knowledgeable in Mac and Google Suite systems
Zendesk or other help desk system knowledge is an asset
Familiarity with Shopify or online store management systems is an asset
Available to work days, evenings and weekends

Additional Information:

Access to training and development platforms.
Tuition Reimbursement Program that covers professional AND personal development.
Long service awards, celebrations and other social events.
Associate Referral Program.
Diverse and inclusive work environment.
Paid day off to volunteer at your local charity of choice.

Our recruitment process incorporates various screening technologies, which may include AI, to screen for employability or suitability. Human recruiters review all applications.

Inclusion & Belonging

We are committed to building a company culture of inclusion and diversity where differences are embraced and valued, this allows us to better understand and meet the needs of our customers and the communities we serve. We want to ensure every job applicant is treated fairly and with respect regarding race, national or ethnic origin, religion, age, gender, sexual orientation, or disability. Upon request, accommodations are available during all stages of the recruitment process.

At Sleep Country Canada/Dormez-vous? (SCC/DV), we are inspired every day through our purpose to transform lives by awakening Canadians to the power of sleep and our vision to champion sleep as the key to healthier and happier lives, helping everyone achieve better tomorrows through better tonight’s.

Guided by our values – We CARE About People; We WIN Together; We DREAM Big and We DELIVER with Excellence – we are building on our 30-year foundation of taking care of each other and our customers’ sleep needs, with passion and commitment to be the best that we can be. We invest in our sleep ecosystem, innovative products, world-class customer experience, our communities and diverse best-in-class team to be Canada’s leading sleep partner.

We’re looking for someone to join our exceptional team as we continue to advance the future of sleep wellness.

Apply About employer

More about this job

Responsibilities

Engage customers to understand their needs, recommend products and services, and deliver a high-quality experience representing the Endy and Dormez-Vous brands. Maintain store presentation and inventory replenishment, process sales orders, capture customer information and feedback, and collaborate with the sales team to meet goals.

Requirements

Sales, retail, or customer service experience of 1–3 years is an asset but is not mandatory. Candidates should have a positive customer-focused attitude, ambition to learn, critical-thinking and problem-solving abilities, familiarity with Mac and Google Suite, and availability for day, evening, and weekend shifts; Zendesk and Shopify experience are assets.

Skills

Sales
Retail
Customer Service
Customer Needs Assessment
Product Presentation
Sales Order Processing
Point-of-Sale Systems
Critical Thinking
Problem-Solving
Mac Systems
Google Suite
Zendesk
Shopify
Teamwork
Product Knowledge

Benefits

Medical Benefits
Dental Benefits
Deferred Profit-Sharing Program
Wellness Credit
Associate Discount Program
Sales Training
Training and Development Platforms
Tuition Reimbursement
Long Service Awards
Associate Referral Program
Paid Volunteer Day

Visa sponsorship

Not detected in the job text

Keywords

Sales
Retail
Customer Service
Mattresses
Sleep Products
Customer Experience
Sales Commission
Sales Bonuses
Monthly Targets
Product Presentation
Inventory Replenishment
Store Housekeeping
Sales Orders
Tablet
Point-of-Sale
Customer Insights
Mac
Google Suite
Zendesk
Help Desk Systems
Shopify
Online Store Management
Sales Training
Deferred Profit-Sharing Program
Wellness Credit

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