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Closed listing

Douglas College

Enrolment Services Advisor

New Westminster, BC, Canada

Full-time

This opening has closed.

The original listing is kept below for reference.

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About employer

Job details

Job type: Full-time
Closing date: Oct 21, 2026
Experience: Bachelor’s degree in a relevant field from a recognized post-secondary institution and 3 years related work experience or a combination of education and experience.
Working hours: 35 hours per week
Posting language: English
Posted: Sep 21, 2026

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Original job description

Archived listing. The details below describe a past opening.

Location New Westminster/Coquitlam Campus

Salary Range

$57,671 per annum (with wage increments to a max of $64,636 per annum), which includes a special allowance of $1,000 per annum. Salary and wage increments are in accordance with the Collective Agreement.

The Opportunity

Equal access to education is at the forefront of your core values. You find gratification in advocating for and guiding students through one of the most crucial decisions in their lives. When presented with a problem, you analyze the situation, eager to offer a solution. Often, you’re told that your enthusiasm for involvement and proactive listening are assets to the team.

If this sounds like you, we need your talents! Apply to Enrolment Services Advisor position, and join our dedicated and supportive team.

Who We Are

Do what you love. Be good at it. That’s how Douglas College defines a great career. It’s a philosophy that resonates through our classrooms, our offices and our boardrooms. It inspires our students and drives us to make Douglas College one of BC’s Top Employers. We love what we do. And we’re looking for passionate, motivated people to join us in making one of Canada’s best degree-granting colleges even better.

Be a part of an institution where everyone is committed to empowering successful students, creating responsive learning environments, fostering social and environmental responsibility, and supporting healthy learning and work environments.

What It Takes

Bachelor’s degree in a relevant field from a recognized post-secondary institution and 3 years related work experience or a combination of education and experience.
Minimum of 3 years of direct experience in service-centred, preferably in a post-secondary environment; a proven ability to provide exceptional front-line service in a fast-paced environment is required.
Experience with interpreting, applying and advising on policies and procedures.
Sound and current knowledge on best practices in enrolment or registrarial services or comparable work experience.
Ability to provide effective and appropriate guidance and counsel.

For the Full Job Description, click here !

Additional Information

This regular, full-time (35 hours per week) position is available starting October 5, 2026.
Hours of work will typically be scheduled Monday to Friday, between 8:45 am – 4:15 pm.
This position is required to work a flexible schedule based on operational needs
Shift days and times may change depending on operational needs
Evening and occasional weekend work may be required.
The position is located at the New Westminster campus; and will be required to work at all Douglas College campuses and offsite locations.
Douglas College is committed to supporting a healthy work/life balance for employees.
A modified/flexible schedule and/or hybrid work from home arrangement may be considered, subject to the terms of the College’s Work From Home Policy.

About employer

More about this job

Responsibilities

The Enrolment Services Advisor provides guidance and support to students regarding academic decisions and enrolment processes. They are responsible for interpreting and applying institutional policies while delivering exceptional front-line service in a fast-paced environment.

Requirements

Candidates must hold a bachelor's degree in a relevant field and possess at least 3 years of related work experience. Proficiency in interpreting policies and providing service in a post-secondary setting is required.

Skills

Student advising
Policy interpretation
Front-line service
Registrarial services
Communication
Problem solving
Proactive listening
Conflict resolution
Administrative support
Data management

Benefits

Professional development
Work-life balance support
Hybrid work arrangement

Visa sponsorship

Not detected in the job text

Keywords

Enrolment Services
Registrarial Services
Higher Education
Student Support
Policy Application
Academic Advising
Front-line Service
Post-secondary Institution
Administrative Support
Student Advocacy
Work-life Balance
Hybrid Work
Collective Agreement

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