Closed listing
Enrolment Services Advisor
- New Westminster, BC, Canada
Full-time
This opening has closed.
The original listing is kept below for reference.
Job details
- Job type
- Full-time
- Closing date
- Experience
- Bachelor’s degree in a relevant field from a recognized post-secondary institution and 3 years related work experience or a combination of education and experience.
- Working hours
- 35 hours per week
- Posting language
- English
- Posted
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Search current openingsOriginal job description
Archived listing. The details below describe a past opening.
Location New Westminster/Coquitlam Campus
Salary Range
$57,671 per annum (with wage increments to a max of $64,636 per annum), which includes a special allowance of $1,000 per annum. Salary and wage increments are in accordance with the Collective Agreement.
The Opportunity
Equal access to education is at the forefront of your core values. You find gratification in advocating for and guiding students through one of the most crucial decisions in their lives. When presented with a problem, you analyze the situation, eager to offer a solution. Often, you’re told that your enthusiasm for involvement and proactive listening are assets to the team.
If this sounds like you, we need your talents! Apply to Enrolment Services Advisor position, and join our dedicated and supportive team.
Who We Are
Do what you love. Be good at it. That’s how Douglas College defines a great career. It’s a philosophy that resonates through our classrooms, our offices and our boardrooms. It inspires our students and drives us to make Douglas College one of BC’s Top Employers. We love what we do. And we’re looking for passionate, motivated people to join us in making one of Canada’s best degree-granting colleges even better.
Be a part of an institution where everyone is committed to empowering successful students, creating responsive learning environments, fostering social and environmental responsibility, and supporting healthy learning and work environments.
What It Takes
Additional Information
Salary Range
$57,671 per annum (with wage increments to a max of $64,636 per annum), which includes a special allowance of $1,000 per annum. Salary and wage increments are in accordance with the Collective Agreement.
The Opportunity
Equal access to education is at the forefront of your core values. You find gratification in advocating for and guiding students through one of the most crucial decisions in their lives. When presented with a problem, you analyze the situation, eager to offer a solution. Often, you’re told that your enthusiasm for involvement and proactive listening are assets to the team.
If this sounds like you, we need your talents! Apply to Enrolment Services Advisor position, and join our dedicated and supportive team.
Who We Are
Do what you love. Be good at it. That’s how Douglas College defines a great career. It’s a philosophy that resonates through our classrooms, our offices and our boardrooms. It inspires our students and drives us to make Douglas College one of BC’s Top Employers. We love what we do. And we’re looking for passionate, motivated people to join us in making one of Canada’s best degree-granting colleges even better.
Be a part of an institution where everyone is committed to empowering successful students, creating responsive learning environments, fostering social and environmental responsibility, and supporting healthy learning and work environments.
What It Takes
- Bachelor’s degree in a relevant field from a recognized post-secondary institution and 3 years related work experience or a combination of education and experience.
- Minimum of 3 years of direct experience in service-centred, preferably in a post-secondary environment; a proven ability to provide exceptional front-line service in a fast-paced environment is required.
- Experience with interpreting, applying and advising on policies and procedures.
- Sound and current knowledge on best practices in enrolment or registrarial services or comparable work experience.
- Ability to provide effective and appropriate guidance and counsel.
Additional Information
- This regular, full-time (35 hours per week) position is available starting October 5, 2026.
- Hours of work will typically be scheduled Monday to Friday, between 8:45 am – 4:15 pm.
- This position is required to work a flexible schedule based on operational needs
- Shift days and times may change depending on operational needs
- Evening and occasional weekend work may be required.
- The position is located at the New Westminster campus; and will be required to work at all Douglas College campuses and offsite locations.
- Douglas College is committed to supporting a healthy work/life balance for employees.
- A modified/flexible schedule and/or hybrid work from home arrangement may be considered, subject to the terms of the College’s Work From Home Policy.
More about this job
Responsibilities
The Enrolment Services Advisor provides guidance and support to students regarding academic decisions and enrolment processes. They are responsible for interpreting and applying institutional policies while delivering exceptional front-line service in a fast-paced environment.
Requirements
Candidates must hold a bachelor's degree in a relevant field and possess at least 3 years of related work experience. Proficiency in interpreting policies and providing service in a post-secondary setting is required.
Skills
- Student advising
- Policy interpretation
- Front-line service
- Registrarial services
- Communication
- Problem solving
- Proactive listening
- Conflict resolution
- Administrative support
- Data management
Benefits
- Professional development
- Work-life balance support
- Hybrid work arrangement
Visa sponsorship
Not detected in the job text
Categories
- Education
- Customer Service & Support
- Administrative
Keywords
- Enrolment Services
- Registrarial Services
- Higher Education
- Student Support
- Policy Application
- Academic Advising
- Front-line Service
- Post-secondary Institution
- Administrative Support
- Student Advocacy
- Work-life Balance
- Hybrid Work
- Collective Agreement