International Enrolment Operations Coordinator
- New Westminster, BC, Canada
Full-time
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Job details
- Job type
- Full-time
- Apply by
- Working hours
- 35 hours per week
- Posting language
- English
- Posted
Original job description
Location New Westminster Campus
Salary Range
$60,304 to $67,630 per annum, which includes a special allowance of $2,000 per annum. Salary and wage increments will be in accordance with the Collective Agreement.
The Opportunity
Reporting to the Associate Director, International Enrolment Recruitment and Regulatory Compliance, the International Enrolment Operations Specialist liaises with Associate Deans, Directors, faculty Chairs, a variety of internal academic departments, and the Institutional Effectiveness office to forecast international enrolment numbers, develop and manage customized course planning and class scheduling for international students, oversee manual registration of international students, as well as identify and problem-solve admissions, scheduling and registration issues specific to the needs of incoming and continuing international students. With minimal supervision, this role is key to supporting institutional strategic enrolment targets set by the Senior Leadership Team ( SMT ) and the Board; as well as supporting and facilitating strategies toward balanced international-domestic enrolment and the effective functioning of admissions operations and international student enrolment management at Douglas International. This role provides exceptional client-centred service on a consistent basis to all stakeholder groups.
Who We Are
Do what you love. Be good at it. That’s how Douglas College defines a great career. It’s a philosophy that resonates through our classrooms, our offices and our boardrooms. It inspires our students and drives us to make Douglas College one of BC’s Top Employers. We love what we do. And we’re looking for passionate, motivated people to join us in making one of Canada’s best degree-granting colleges even better.
Be a part of an institution where everyone is committed to empowering successful students, creating responsive learning environments, fostering social and environmental responsibility, and supporting healthy learning and work environments.
What It Takes
For the Full Job Description, click here.
Salary Range
$60,304 to $67,630 per annum, which includes a special allowance of $2,000 per annum. Salary and wage increments will be in accordance with the Collective Agreement.
The Opportunity
Reporting to the Associate Director, International Enrolment Recruitment and Regulatory Compliance, the International Enrolment Operations Specialist liaises with Associate Deans, Directors, faculty Chairs, a variety of internal academic departments, and the Institutional Effectiveness office to forecast international enrolment numbers, develop and manage customized course planning and class scheduling for international students, oversee manual registration of international students, as well as identify and problem-solve admissions, scheduling and registration issues specific to the needs of incoming and continuing international students. With minimal supervision, this role is key to supporting institutional strategic enrolment targets set by the Senior Leadership Team ( SMT ) and the Board; as well as supporting and facilitating strategies toward balanced international-domestic enrolment and the effective functioning of admissions operations and international student enrolment management at Douglas International. This role provides exceptional client-centred service on a consistent basis to all stakeholder groups.
Who We Are
Do what you love. Be good at it. That’s how Douglas College defines a great career. It’s a philosophy that resonates through our classrooms, our offices and our boardrooms. It inspires our students and drives us to make Douglas College one of BC’s Top Employers. We love what we do. And we’re looking for passionate, motivated people to join us in making one of Canada’s best degree-granting colleges even better.
Be a part of an institution where everyone is committed to empowering successful students, creating responsive learning environments, fostering social and environmental responsibility, and supporting healthy learning and work environments.
What It Takes
- A minimum a bachelor’s degree in business, computer science, social sciences or related field from a recognized post-secondary educational institution, plus five years of current relevant experience in university or college admissions, operations, or an equivalent combination of experience and education.
- Experience implementing technology, communication processes and/or database systems.
- Experience with database management systems such as Banner and/or campus management technology or similar CRM technology.
- Demonstrated competence working with HTML , Adobe Acrobat Professional, and Microsoft Office applications, particularly Excel, Access and PowerPoint.
- Demonstrated experience developing and managing relationships with a variety of stakeholders across the College community including faculty, department chairs, associate deans, senior administration, and staff.
For the Full Job Description, click here.
- This regular full-time (35 hours per week) position is available starting November 23, 2026.
- Regular hours of work are Monday to Friday, 9:00 am – 5:00 pm Shift days and times may change depending on the Department’s need. Occasional evening and/or weekend work may be required.
- The position is located at the New Westminster however, successful candidate must be available for occasional work at all Douglas College campuses and offsite locations.
- Douglas College is committed to supporting a healthy work/life balance for employees. A modified/flexible schedule and/or hybrid work from home arrangement may be considered, subject to the terms of the College’s Work From Home Policy. (Do not change wording)
More about this job
Responsibilities
Forecast international enrolment and develop and manage customized course plans and class schedules for international students. Oversee manual registration and resolve admissions, scheduling, and registration issues while supporting strategic enrolment targets and providing client-centred service to stakeholders.
Requirements
Requires a bachelor’s degree in business, computer science, social sciences, or a related field, plus five years of relevant experience in college or university admissions or operations, or an equivalent combination of education and experience. Candidates must have experience implementing technology, communication processes, or database systems; familiarity with Banner or similar CRM technology; competence with HTML, Adobe Acrobat Professional, and Microsoft Office applications; and experience managing relationships across a college community.
Skills
- International Enrolment Forecasting
- Course Planning
- Class Scheduling
- Student Registration
- Admissions Operations
- Enrolment Management
- Problem-Solving
- Database Management
- HTML
- Adobe Acrobat Professional
- Microsoft Excel
- Microsoft Access
- Microsoft PowerPoint
- Client-Centred Service
Visa sponsorship
Not detected in the job text
Categories
- Education
- Administrative
- Customer Service & Support
- Data & Analytics
Keywords
- International Enrolment
- Enrolment Forecasting
- Course Planning
- Class Scheduling
- Manual Registration
- Admissions Operations
- Enrolment Management
- International Students
- Strategic Enrolment Targets
- Balanced International-Domestic Enrolment
- Database Management Systems
- Banner
- Campus Management Technology
- CRM Technology
- HTML
- Adobe Acrobat Professional
- Microsoft Office
- Microsoft Excel
- Microsoft Access
- Microsoft PowerPoint
- Stakeholder Relationships
- Client-Centred Service
- Higher Education