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Douglas College

Manager, Application Services

New Westminster, BC, Canada

Full-time

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Job details

Job type: Full-time
Apply by: Nov 8, 2026
Posting language: English
Posted: Oct 9, 2026

Original job description

Location New Westminster Campus

Salary Range

Band 11 (Minimum- $94,443.00, Control Point- $125, 924.00, Maximum- $138,516.00). Placement within a salary band is typically up to Control Point based on skills, experience and internal equity. May place over Control Point in limited circumstances.

The Opportunity

Under the general direction of the Associate Vice President, Technology and Chief Information Officer ( CIO ), the Manager, Application Services provides leadership and operational oversight for the College’s enterprise application services, including business and learning applications, systems integration, application support, data and reporting services, and application lifecycle management. The Manager works collaboratively across Information Technology Services ( ITS ) and with academic and administrative partners to ensure application services are secure, reliable, client-centred and aligned with College priorities.

Who We Are

Do what you love. Be good at it. That’s how Douglas College defines a great career. It’s a philosophy that resonates through our classrooms, our offices and our boardrooms. It inspires our students and drives us to make Douglas College one of BC’s Top Employers. We love what we do. And we’re looking for passionate, motivated people to join us in making one of Canada’s best degree-granting colleges even better.

Be a part of an institution where everyone is committed to empowering successful students, creating responsive learning environments, fostering social and environmental responsibility, and supporting healthy learning and work environments.

What It Takes

Established professional credibility as evidenced by an undergraduate degree in Computer Science, Information Systems, Business or a related discipline from an accredited post-secondary institution. An equivalent combination of education, training and experience may be considered.
A minimum of five (5) years of progressive experience in application services, enterprise systems, business systems, systems development, application support or related IT service delivery, preferably in a public sector or post-secondary environment.
Minimum two (2) years of supervisory experience, preferably in a unionized environment.
Experience leading technical teams in complex environments to deliver reliable, secure and client-centred application services.
Demonstrated knowledge of enterprise application lifecycle management, including planning, implementation, configuration, integration, testing, release management, support, upgrades and decommissioning.
Demonstrated knowledge of higher education enterprise systems, such as student information systems, learning platforms, reporting and analytics tools, identity-integrated applications or comparable ERP environments.

See link for the full job description: https://www.douglascollege.ca/sites/default/files/docs/human-resources/manager-applications-services-jd-its.pdf

Additional Information

Regular hours of work are 8:30AM-4:30PM, Monday to Friday. Occasional travel between Douglas College’s locations as required.

Douglas College (DC) is committed to supporting a healthy work/life balance for Employees. As per the DC Administration Policy A70 Work from Home, College employees may be eligible to work from home on a part-time basis, subject to operational requirements and approval by their Responsible Administrator (RA).

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More about this job

Responsibilities

Lead and oversee enterprise application services, including business and learning applications, systems integration, application support, data and reporting services, and application lifecycle management. Collaborate with IT teams and academic and administrative partners to ensure services are secure, reliable, client-centred, and aligned with College priorities.

Requirements

Requires an undergraduate degree in Computer Science, Information Systems, Business, or a related discipline, or an equivalent combination of education, training, and experience. Candidates need at least five years of progressive relevant IT experience, two years of supervisory experience, and demonstrated expertise leading technical teams and managing enterprise applications, preferably in higher education or the public sector.

Skills

Application Support
Systems Integration
Data and Reporting Services
Team Supervision
Technical Team Leadership
Enterprise Systems
Student Information Systems
Learning Platforms
Reporting and Analytics
Identity-Integrated Applications
Application Security
Release Management
Client-Centred Service Delivery

Visa sponsorship

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Keywords

Business Applications
Learning Applications
Systems Integration
Application Support
Data Services
Reporting Services
Student Information Systems
Learning Platforms
Reporting and Analytics
Identity-Integrated Applications
Enterprise Resource Planning
Application Planning
Application Configuration
Application Testing
Release Management
Application Upgrades
Application Decommissioning
Information Technology Services
Higher Education
Public Sector
Technical Team Leadership
Supervisory Experience
Application Security
Client-Centred Service Delivery

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