Manager, Application Services
- New Westminster, BC, Canada
Full-time
Applications open in a new tab.
Job details
- Job type
- Full-time
- Apply by
- Posting language
- English
- Posted
Original job description
Location New Westminster Campus
Salary Range
Band 11 (Minimum- $94,443.00, Control Point- $125, 924.00, Maximum- $138,516.00). Placement within a salary band is typically up to Control Point based on skills, experience and internal equity. May place over Control Point in limited circumstances.
The Opportunity
Under the general direction of the Associate Vice President, Technology and Chief Information Officer ( CIO ), the Manager, Application Services provides leadership and operational oversight for the College’s enterprise application services, including business and learning applications, systems integration, application support, data and reporting services, and application lifecycle management. The Manager works collaboratively across Information Technology Services ( ITS ) and with academic and administrative partners to ensure application services are secure, reliable, client-centred and aligned with College priorities.
Who We Are
Do what you love. Be good at it. That’s how Douglas College defines a great career. It’s a philosophy that resonates through our classrooms, our offices and our boardrooms. It inspires our students and drives us to make Douglas College one of BC’s Top Employers. We love what we do. And we’re looking for passionate, motivated people to join us in making one of Canada’s best degree-granting colleges even better.
Be a part of an institution where everyone is committed to empowering successful students, creating responsive learning environments, fostering social and environmental responsibility, and supporting healthy learning and work environments.
What It Takes
Additional Information
Regular hours of work are 8:30AM-4:30PM, Monday to Friday. Occasional travel between Douglas College’s locations as required.
Douglas College (DC) is committed to supporting a healthy work/life balance for Employees. As per the DC Administration Policy A70 Work from Home, College employees may be eligible to work from home on a part-time basis, subject to operational requirements and approval by their Responsible Administrator (RA).
Salary Range
Band 11 (Minimum- $94,443.00, Control Point- $125, 924.00, Maximum- $138,516.00). Placement within a salary band is typically up to Control Point based on skills, experience and internal equity. May place over Control Point in limited circumstances.
The Opportunity
Under the general direction of the Associate Vice President, Technology and Chief Information Officer ( CIO ), the Manager, Application Services provides leadership and operational oversight for the College’s enterprise application services, including business and learning applications, systems integration, application support, data and reporting services, and application lifecycle management. The Manager works collaboratively across Information Technology Services ( ITS ) and with academic and administrative partners to ensure application services are secure, reliable, client-centred and aligned with College priorities.
Who We Are
Do what you love. Be good at it. That’s how Douglas College defines a great career. It’s a philosophy that resonates through our classrooms, our offices and our boardrooms. It inspires our students and drives us to make Douglas College one of BC’s Top Employers. We love what we do. And we’re looking for passionate, motivated people to join us in making one of Canada’s best degree-granting colleges even better.
Be a part of an institution where everyone is committed to empowering successful students, creating responsive learning environments, fostering social and environmental responsibility, and supporting healthy learning and work environments.
What It Takes
- Established professional credibility as evidenced by an undergraduate degree in Computer Science, Information Systems, Business or a related discipline from an accredited post-secondary institution. An equivalent combination of education, training and experience may be considered.
- A minimum of five (5) years of progressive experience in application services, enterprise systems, business systems, systems development, application support or related IT service delivery, preferably in a public sector or post-secondary environment.
- Minimum two (2) years of supervisory experience, preferably in a unionized environment.
- Experience leading technical teams in complex environments to deliver reliable, secure and client-centred application services.
- Demonstrated knowledge of enterprise application lifecycle management, including planning, implementation, configuration, integration, testing, release management, support, upgrades and decommissioning.
- Demonstrated knowledge of higher education enterprise systems, such as student information systems, learning platforms, reporting and analytics tools, identity-integrated applications or comparable ERP environments.
Additional Information
Regular hours of work are 8:30AM-4:30PM, Monday to Friday. Occasional travel between Douglas College’s locations as required.
Douglas College (DC) is committed to supporting a healthy work/life balance for Employees. As per the DC Administration Policy A70 Work from Home, College employees may be eligible to work from home on a part-time basis, subject to operational requirements and approval by their Responsible Administrator (RA).
More about this job
Responsibilities
Lead and oversee enterprise application services, including business and learning applications, systems integration, application support, data and reporting services, and application lifecycle management. Collaborate with IT teams and academic and administrative partners to ensure services are secure, reliable, client-centred, and aligned with College priorities.
Requirements
Requires an undergraduate degree in Computer Science, Information Systems, Business, or a related discipline, or an equivalent combination of education, training, and experience. Candidates need at least five years of progressive relevant IT experience, two years of supervisory experience, and demonstrated expertise leading technical teams and managing enterprise applications, preferably in higher education or the public sector.
Skills
- Application Support
- Systems Integration
- Data and Reporting Services
- Team Supervision
- Technical Team Leadership
- Enterprise Systems
- Student Information Systems
- Learning Platforms
- Reporting and Analytics
- Identity-Integrated Applications
- Application Security
- Release Management
- Client-Centred Service Delivery
Visa sponsorship
Not detected in the job text
Categories
- Technology
- Management & Leadership
- Education
- Software
- Data & Analytics
Keywords
- Business Applications
- Learning Applications
- Systems Integration
- Application Support
- Data Services
- Reporting Services
- Student Information Systems
- Learning Platforms
- Reporting and Analytics
- Identity-Integrated Applications
- Enterprise Resource Planning
- Application Planning
- Application Configuration
- Application Testing
- Release Management
- Application Upgrades
- Application Decommissioning
- Information Technology Services
- Higher Education
- Public Sector
- Technical Team Leadership
- Supervisory Experience
- Application Security
- Client-Centred Service Delivery