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Inside Sales Representative – E-commerce

  • Toronto, ON, Canada

Full-time

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Job details

Job type
Full-time
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Posting language
English
Posted

Original job description

Inside Sales Representative – E-commerce

Location: Greater Toronto Area (GTA), Ontario, Canada

Employment Type: Full-time

Experience: 3+ years

Education: Graduate / Bachelor’s degree

Location Requirement: Must currently reside in the GTA, Canada

About the Role

We are looking for an experienced and motivated Inside Sales Representative to join our e-commerce sales team in the Greater Toronto Area.

The successful candidate will be responsible for managing and converting inbound leads generated through our website and e-commerce channels, with a focus on customers across Canada and the United States.

Key Responsibilities
  • Manage and qualify inbound leads received through website and e-commerce channels.
  • Contact prospects by phone, email and online communication.
  • Understand customer requirements and recommend suitable products/services.
  • Convert qualified leads into sales and achieve monthly sales targets.
  • Follow up with prospects and maintain an active sales pipeline.
  • Manage leads and customer information through CRM systems.
  • Build strong relationships with customers across Canada and the U.S.
  • Work closely with marketing and e-commerce teams to improve lead conversion.
  • Track sales activity, follow-ups and conversion performance.
Requirements
  • 3+ years of experience in inside sales, e-commerce sales, or B2B/B2C sales.
  • Must currently reside in the Greater Toronto Area, Canada.
  • Graduate / Bachelor’s degree or equivalent qualification.
  • Strong experience handling website and inbound leads.
  • Excellent English communication and negotiation skills.
  • Experience selling to customers in Canada and/or the United States.
  • Strong understanding of e-commerce and online customer journeys.
  • Experience with CRM systems such as Salesforce, HubSpot or similar is preferred.
  • Target-driven, organised and confident in handling customers over phone, email and online channels.
How to Apply

Interested candidates who meet the above requirements are invited to send their CV/resume to:

Email: hr@douxtch.com

Subject Line: Inside Sales Rep

More about this job

Responsibilities

Manage and convert inbound leads from e-commerce channels into sales for customers in Canada and the United States. Maintain an active sales pipeline and collaborate with marketing teams to improve conversion rates.

Requirements

Requires a bachelor's degree and over 3 years of experience in inside or e-commerce sales. Candidates must reside in the Greater Toronto Area and possess strong CRM and negotiation skills.

Skills

  • Inside Sales
  • E-commerce Sales
  • Lead Qualification
  • CRM
  • Negotiation
  • B2B Sales
  • B2C Sales
  • Pipeline Management
  • English Communication

Visa sponsorship

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Categories

  • Sales
  • Consulting
  • Customer Service & Support
  • Technology

Keywords

  • E-commerce
  • Inside Sales
  • Inbound Leads
  • Salesforce
  • HubSpot
  • CRM
  • B2B
  • B2C
  • Lead Conversion
  • Sales Pipeline
  • IT Services
  • IT Consulting
  • Greater Toronto Area

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