Administration & Projects Assistant

About Us

Nestled along the banks of New Brunswick’s Saint John River, Downtown Fredericton has been the commercial and cultural nerve-centre of the capital city since its founding over two centuries ago. Blending historic charm and modern amenities, entrepreneurialism, craftsmanship and innovation, Downtown Fredericton continues its legacy as the city’s vibrant centre for commerce, culture, and community.

Downtown Fredericton Inc. (DFI) is a non-profit Business Improvement Area (BIA) organization dedicated to promoting, supporting, and advocating for downtown businesses and fostering a vibrant community. Our vision is to achieve recognition as one of the nation’s best downtowns!

The Role

As Administration & Projects Assistant, you will play a key supporting role in the day-to-day operations of Downtown Fredericton Inc., contributing to the delivery of our programs, initiatives, and member services.

This varied position combines front desk reception, administrative support, research, and special projects. As a key point of contact for our organization, you will help deliver an exceptional service experience to downtown businesses, members of the public, and other stakeholders through friendly, professional, and responsive assistance.

Working closely with the Executive Director, Office Manager, and other team members, you will provide flexible operational support based on organizational needs. Your responsibilities will range from assisting with front desk reception and administration of the Downtown Dollars program to maintaining organizational records, conducting research, supporting program delivery, and contributing to special projects.

This part-time position offers an opportunity to develop valuable skills, gain experience across a variety of organizational functions, and make a meaningful contribution to the vitality of downtown Fredericton.

Responsibilities

As Administration & Projects Assistant you will be expected to:

• Provide friendly and professional front desk reception, responding to inquiries from DFI members, visitors, and the general public while delivering an exceptional client service experience.
• Assist with the administration of the Downtown Dollars program, including customer transactions, inquiries, and recordkeeping.
• Provide administrative support for DFI's funding programs and other initiatives, including application processing, client liaison, documentation, and reporting.
• Conduct research and maintain accurate, up-to-date organizational records and inventories, including member businesses, commercial spaces, industry information, and community resources.
• Collect, organize, and analyze organizational data to support planning, track progress, and measure the impact of DFI's programs and initiatives.
• Assist with preparing, updating, and refining member-facing resources, organizational documents, and other materials.
• Provide general administrative and operational support to the Executive Director, Office Manager, and other team members, including assistance with day-to-day office needs.
• Assist the Executive Director with special projects, research assignments, and other initiatives

Employment Period, Hours, and Compensation

DFI is proud to offer an engaging and welcoming work environment that is focused on the advancement and enhancement of our downtown community.

• Employment period: Ongoing, part-time position. Start date is flexible, with a preference for as soon as possible.

• Hours: 15 to 21 hours per week, generally scheduled over 2 to 3 weekdays, with a 1-hour lunch break daily. A regular schedule will be established in consultation with the successful candidate.

• Wages: $17.50 per hour.