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UO
Co-op Coordinator
University of Victoria
Victoria, BC
- Full-time
The Co-op Coordinator will participate in the planning, development and administration of the co-op and career programs in assigned departments and is responsible for coordinating the…
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Agentic Engineering Architect
OSEDEA
Montreal, QC
- Full-time
We’re a thriving and agile tech development firm. People are at the center of everything we do. Simply put, we care. Our team personally cares about our clients and the world around them,…
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Banking Advisor
RBC
Quebec, QC
- Full-time
Excellent career development and access to a variety of job opportunities across business and geographies
Added 3 mins ago
BE
Health & Safety Specialist
Battlefield Equipment Rentals
Winnipeg, MB
- Full-time
Contribute to the development and application of preventive programs, health and safety programs and OHS action plans in collaboration with the Health and Safety team;
Added 3 mins ago
BE
Health & Safety Specialist
Battlefield Equipment Rentals
Sudbury, ON
- Full-time
Contribute to the development and application of preventive programs, health and safety programs and OHS action plans in collaboration with the Health and Safety team;
Added 18 mins ago
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Absence, Time Tracking & Payroll Lead, BC Health Workday
Sanya’k̓ula
BC · British Columbia, Canada
- Full-time
Reporting to the Manager, Business Function Products, the Functional Lead is responsible for providing leadership within their assigned functional area for implementation of the new BC…
Added 18 mins ago
UO
Director, Child Care Services
University of Victoria
Victoria, BC
- Full-time
The Director is a key participant in the overall development and management of the Campus Engagement portfolio and is expected to proactively engage with other leaders and the Senior…
Added 18 mins ago
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Senior Business Analyst, Business Functions, BC Health Workday
Sanya’k̓ula
BC · British Columbia, Canada
- Full-time
Reporting to the Manager, IT Product and Enterprise Architecture, the Senior Business Analyst is responsible for supporting the development and implementation of the BC Health Workday…
Added 18 mins ago
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Manager, Business Function Products, BC Health Workday
Sanya’k̓ula
BC · British Columbia, Canada
- Full-time
Reporting to the Director, Business Function Products, the Manager will be responsible for their designated functionality / portfolio and ensuring that requirements for all the province’s…
Added 18 mins ago
UO
Director, Administration
University of Victoria
Victoria, BC
- Full-time
The DA coordinates the annual Academic and Resource Planning processes for the Faculty including contributing to the development of Enhanced Planning data and submissions for the Faculty…
Added 18 mins ago
TS
Regional Manager
TalentSphere Staffing Solutions
Saskatoon, SK
- Full-time
…performance, resident satisfaction, capital planning, and team development. This is an outstanding opportunity for a collaborative, results-oriented leader looking to make a meaningful…
Added 18 mins ago
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Reporting Architect, BC Health Workday
Provincial Health Services Authority
BC · British Columbia, Canada
- Full-time
…alignment with enterprise standards, while leading the analysis, development, and validation of specialized, compliant reports for a major system implementation. This role involves…
Added 18 mins ago
TS
Team Coordinator Public Affairs & Communications
TalentSphere Staffing Solutions
Toronto, ON
- Full-time
A university degree in Communications, Business Administration, Project Management, or a related field.
Added 18 mins ago
TS
Fire Sprinkler Designer
TalentSphere Staffing Solutions
Toronto, ON
- Full-time
Identify opportunities to strengthen client relationships and support future business development efforts.
Added 18 mins ago
TS
Senior Electrical Design Engineer
TalentSphere Staffing Solutions
Toronto, ON
- Full-time
Assist with business development by building and maintaining strong client relationships and identifying new project opportunities.
Added 18 mins ago
TS
General Manager – HVAC Distribution
TalentSphere Staffing Solutions
Kelowna, BC
- Full-time
…industry professional who is ready to take a broad view of the business and play a key role in its next stage of growth. The General Manager for their Kelowna operation will have…
Added 18 mins ago
TS
Development Manager
TalentSphere Staffing Solutions
Toronto, ON
- Full-time
Keeps current with the specific political, regulatory, and market trends to keep the business informed of potential changes within the development industry.
Added 18 mins ago
WB
Certified Ski or Snowboard Instructor, Level 4
Whistler Blackcomb
Whistler, BC
- Temporary
…chance to grow through Epic Service - our leading training and development experience, and wellness benefits to fuel your…
Added 18 mins ago
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Certified Ski or Snowboard Instructor, Level 3
Whistler Blackcomb
Whistler, BC
- Temporary
…chance to grow through Epic Service - our leading training and development experience, and wellness benefits to fuel your…
Added 18 mins ago
OC
Financial Analyst
Oxford County
Woodstock, ON
- Contract
Post-secondary education in business, finance, accounting or related field.
Added 18 mins ago
PH
Medical Laboratory Technologist
Provincial Health Services Authority
Chilliwack, BC
- Part-time
Assist in the evaluation of technical procedures and provides input in the development and maintenance of policy procedures for assigned work area.
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Hub Manager (Mississauga)
Trexity
Richmond Hill, ON
- Full-time
Key ResponsibilitiesHub Leadership & Team Development
Added 18 mins ago
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Branch Manager - Level II
SASCU
Salmon Arm, BC
- Full-time
An aptitude for business development and relationship building.
Added 18 mins ago
PH
Pharmacy Technician
Provincial Health Services Authority
Abbotsford, BC
- Full-time
…we’re focused on your care too – offering health, wellness, development programs to support you – at work and at…
Added 18 mins ago
UT
Water Control Structures Technologist
Upper Thames River Conservation Authority
London, ON
- Full-time
Protecting people and property and supporting safe development

Dr. B. Lal Clinical Laboratory

Consultant Pathologist - Sikar

Burlington, ON, Canada

Full-time

Apply About employer

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Job details

Job type: Full-time
Apply by: Nov 24, 2026
Posting language: English
Posted: Oct 27, 2026

Original job description

Role: Consultant

Department: Customer Success (Operations)

Reporting To: Laboratory Director

Role Definition

The Consultant is responsible for ensuring high-quality diagnostic reporting, end-to-end technical supervision, adherence to NABL/ISO standards, and timely clinical correlation with Clinicians. The role involves oversight of pre-analytical to post-analytical processes, technical staff training, equipment calibration validation, and ensuring excellence in turnaround time (TAT), report accuracy, and patient & clinician satisfaction.

Deliverables

Diagnostic Excellence

Regulatory & Quality Compliance

Clinician & Corporate Parties Satisfaction

Team Enablement

Stakeholder Engagement

Responsibilities

Diagnostic Oversight & Reporting

Personally validate and sign out pathological results within defined TAT, ensuring clinical correlation wherever applicable.

Release critical, high-value, high-risk reports with history-backed interpretation.

Ensure reporting of critical values within 30 minutes through Helpdesk coordination and documentation of escalation.

Review repeat testing, delta checks, or Clinician queries before finalizing reports.

Resolve escalated clinician or B2B partner queries related to report delay, interpretation, or values.

Laboratory Operations Management

Monitor daily workflow (sample registration to reporting) to ensure seamless processing without bottlenecks.

Conduct morning huddles with technical team for daily work allocation, sample volume trends, pending TAT cases.

Define shift plans, ensure break management, and redistribute manpower to high-load areas.

Track hourly dashboards to monitor sample inflow, pending batches, machine utilization.

Conduct daily walk-throughs of sample reception, processing, storage, and disposal areas.

Maintain cold chain and monitor temperature logs of refrigerators, centrifuges, and transport boxes.

Coordinate with logistics on delayed samples and prioritize urgent cases for immediate processing.

Optimize TAT and batch processing to reduce costs. Monitor sample rejection or re-run trends and reduce wastage-related expenses.

Keep manpower costs within budgeted limits through efficient shift rotation and overtime control.

Prepare and present weekly Laboratory Operations Performance dashboards on CSAT, sample volume, rejection, TAT, QC, to HO Team.

Quality Management & Compliance

Daily IQC review with Laboratory/ Quality Manager - document, sign, and flag any trend shift.

Review EQAS data, scoring, and discussion of non-conformities with root cause analysis.

Approve monthly QC summary, LJs charts, and logbook updates.

Review and sign off on calibration/maintenance logs for all analyzers.

Ensure reagent logs, expiry management, and kit validation documentation are updated.

Conduct monthly internal audits; verify SOP compliance, sample logs, and result traceability.

Ensure CAPA closure within 7 working days of any non-compliances or deviation.

Ensure SOP version control and display; conduct annual policy review with Central QA team.

Pre-Analytical & Sample Management

Supervise specimen collection quality, labeling accuracy, transport condition, and rejection criteria compliance.

Conduct random audits of sample adequacy and SOP adherence by phlebotomy and accessioning teams.

Ensure timely centrifugation of time-sensitive parameters

Coordinate with logistics and floor teams for timely sample receipt and prioritization of samples.

Conduct monthly training for high-error (Pre Analytical Non Compliances) phlebotomy/branch teams.

Technical Team Training & Development

Conduct structured induction and monthly training programs on SOPs, test parameters, compliances, and QMS updates.

Review competency assessments, technical error trends, and initiate re-training wherever needed.

Lead scientific case discussions and knowledge sessions to upskill team members.

Consumables, Reagents, Instrumentation & Infrastructure Oversight

Review monthly consumption patterns of reagents, kits, and consumables against test volume. Validate monthly indents before purchase approval; avoid overstocking/stockout.

Monitor machine downtime, AMC status, and repair costs; escalate cost overages to Central Team.

Review daily maintenance, calibration logs, and error flags on automated machines

Approve validation protocols for new test methods or equipment introduced in the laboratories.

Ensure zero downtime and contingency planning for analyzers through AMC adherence and backup systems.

Clinical Interface & Doctor Engagement

Address Corporate Parties and clinician queries, including result clarification, discrepancy resolution, and diagnostic suggestions.

Maintain communication with top KOLs & A category customers: key discussions, complaints, follow-ups.

Participate in regional CMEs, RTMs, and case-based learning sessions with the medical community.

Build credibility for DBCL services through scientific communication and evidence-based advice.

Success Metrics

100% accuracy rate in diagnostic tests and reports.

100% timely delivery of diagnostic results within established turnaround times

90% achievement of Quality indicators/ Laboratory Performance Score

Adhere to a budget with no more than 2% variance.

Customer feedback score of 4.8 or higher.

One RTM/ CME per month

ASK _ Consultant

Skills

Diagnostic Judgment: Ability to interpret and correlate complex test results with clinical history for accurate reporting.

Quality System Management: Proficiency in managing NABL/ISO-based QMS, IQC/EQAS, CAPA systems, and documentation.

Team Leadership & Communication: Ability to train, motivate, and coordinate multidisciplinary lab teams across shifts.

Operational Execution: Skilled in streamlining workflows, managing peak loads, ensuring uptime, and enforcing SOPs.

Analytical & Decision-Making: Proficient in analyzing performance data (TAT, QC trends, consumables, manpower), and taking timely, evidence-backed decisions.

Knowledge

Pathology & Test Interpretation: Deep domain knowledge across Biochemistry, Immunology, Hematology, and Microbiology.

NABL/ISO 15189 Standards: Thorough understanding of audit requirements, method validation, and documentation protocols.

Lab Information Systems (LIMS): Hands-on working knowledge of test allocation, result review, delta checks, and TAT tracking.

Instrumentation & Analyzer Management: Knowledge of calibration, AMC, error logs, and method validation for automated platforms.

DBCL Protocols & Business Models: Familiarity with DBCL’s operational structure (COCO, FOFO, SIS), Customer escalation matrix, and workflow SOPs.

Traits

Detail-Oriented: Tracks and verifies every quality and diagnostic metric; leaves no room for assumption.

Accountable: Takes end-to-end ownership for accuracy, compliance, and team performance in lab operations.

Resilient Under Pressure: Maintains calm and focus during audits, escalations, equipment failures, or crisis cases.

Collaborative: Works closely with Branches, Helpdesk, Logistics, Sales, and Clinicians to resolve end-to-end issues.

Ethical & Patient-Centric: Upholds scientific integrity, ensures confidentiality, and prioritizes patient safety always.

Self-Image

Lab Custodian: Sees self as the guardian of clinical accuracy, quality, and compliance in the region.

People Enabler: Takes pride in building a competent, well-trained, and SOP-aligned technical team.

Service Anchor: Believes in enabling fast, reliable, and respected diagnostic service for patients and clinicians.

Motives

Scientific Excellence: Committed to delivering the most accurate diagnosis possible through evidence-based processes.

Customer Trust: Strives to build and retain the confidence of clinicians, hospitals, and corporate clients.

Operational Leadership: Driven to run the lab like a high-efficiency unit with zero compromise on quality or speed.

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More about this job

Responsibilities

Oversee diagnostic reporting and laboratory operations from sample receipt through final reporting, ensuring accuracy, timely results, clinical correlation, and compliance with quality standards. Lead quality management, staff training, equipment and consumables oversight, and clinician and corporate stakeholder engagement.

Requirements

Requires deep pathology and test interpretation knowledge across biochemistry, immunology, hematology, and microbiology, along with expertise in NABL/ISO 15189 quality systems and laboratory information systems. The role also calls for operational leadership, team training, analytical decision-making, and effective communication with clinicians and laboratory stakeholders.

Skills

Diagnostic Interpretation
Pathology
Clinical Correlation
Laboratory Quality Management
NABL/ISO 15189 Compliance
IQC and EQAS
CAPA Management
Laboratory Operations
Turnaround Time Management
Team Leadership and Training
LIMS
Analyzer Calibration and Validation
Sample Management
SOP Compliance
Clinician Engagement
Performance Analysis

Visa sponsorship

Not detected in the job text

Keywords

Pathology
Diagnostic Reporting
Clinical Correlation
NABL
ISO 15189
IQC
EQAS
CAPA
LIMS
Turnaround Time
Quality Management System
Internal Audits
SOPs
Method Validation
Calibration
Analyzer Management
Delta Checks
Critical Value Escalation
Sample Management
Cold Chain
Reagent Management
Equipment Maintenance
Biochemistry
Immunology
Hematology
Microbiology
Clinician Engagement
Laboratory Operations
Root Cause Analysis
Customer Satisfaction

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