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Added 13 mins ago
AC
Project Coordinator
Asco Construction Ltd
Toronto, ON · Greater Toronto Area, Canada
- Full-time
Reporting directly to the Project Manager, the Project Coordinator is part of the project execution team, responsible for planning, coordinating, implementing, and safely delivering ASCO’s…
Added 14 mins ago
UO
Information & Outreach Coordinator
University of Alberta
Edmonton, AB
- Full-time
…Communications Partner (MarCom Partner), the Information & Outreach Coordinator works within the Dean’s office to support academic and program areas within the Alberta School of…
Added 14 mins ago
Human Resources Coordinator E049-26
Legal Aid BC
Vancouver, BC
Coordinates the administration of Employee Recognition and Employee Wellness programs including Agendas, minute taking; program budget and processes invoice payments; provides advice and…
Added 14 mins ago
UO
Practice Education Coordinator
University of British Columbia
Vancouver, BC · UBCV | MacIsaac Health Building (GWHB)
- $5,692.25 to $8,179.5 CAD / month
- Full-time
Meets regularly with the CPPU Manager, Associate Director - UG and UG Program Coordinator to receive direction for projects and specifics goals.
Added 29 mins ago
YU
Enrolment Services Coordinator
Yorkville University
New Westminster, BC
- Contract
Collaborate across the student journey. You will work closely with Admissions, Student Finance, the Registrar's Office, Student Services, Program Directors, and Immigration Services to…
Added 29 mins ago
A
Product Testing Coordinator
ARC'TERYX
North Vancouver, BC
- Full-time
As the Footwear Product Testing Coordinator, you are responsible for supporting & executing the product testing programs and. In this role, you work closely with the footwear product…
Added 29 mins ago
CH
Surgical Coordinator
Clearpoint Health Network Inc.
Calgary, AB
- Full-time
Clearpoint Health Network Inc is recruiting for a Multi-Program Surgical Coordinator – for its centre in Calgary.
Added 29 mins ago
HN
Manager, Community Programs
Hospice Niagara
St. Catharines, ON
- $65,348 to $79,199 CAD / year
- Full-time
The Manager, Community Programs provides leadership and day-to-day management for Hospice Niagara's community-based psychosocial, grief and bereavement, navigation, wellness and outreach…
Added 43 mins ago
YD
Justice Coordinator/Counsellor
Yellowknives Dene First Nation
Yellowknife, NT
- Full-time
Under direction from the Wellness Mental Health and Addictions Counsellor, the Justice Coordinator/Counsellor will provide support in the justice programs, including health promotion…
Added 43 mins ago
NF
Junior Transportation Support Coordinator
NES Fircroft
Kitimat, BC
- Contract
Our client is seeking a reliable and experienced person to join our team and support the workers transportation network. The successful candidate will have strong computer and data…
Added 43 mins ago
R|
Clinical Research Coordinator
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
- Full-time
Knowledge of Microsoft Office (Word, Excel, Power Point and Outlook),
Added 43 mins ago
LB
Trainee - Real Estate Coordinator
Laurentian Bank
Montreal, QC
- Part-time
Under the supervision of the Senior Director, Customer Experience, the Real Estate Coordinator Intern supports Coordinators and Account Managers in managing real estate financing files. The…
Added 44 mins ago
AH
SAFER Medical Office Administrator
AVI Health and Community Services
Victoria, BC
- $32.04 CAD / hour
- Part-time
Under the direct supervision of the SAFER Coordinator, the Medical Office Administrator (MOA) will provide MOA support for the SAFER program within a harm reduction setting, similar to an…
Added 59 mins ago
Client Service Coordinator
Bayshore
Vaughan, ON
Bayshore HealthCare is one of the Canada’s leading providers of home and community health care services and is a privately owned company. Bayshore HealthCare is proud to showcase its…
Added 1 hour ago
FA
Product Coordinator
Flair Airlines Ltd.
Toronto, ON
- Full-time
Added 1 hour ago
CE
Coordinator, Trade Programs & Community Engagement
Calgary Economic Development
Calgary, AB
- Full-time
The Coordinator contributes to the success of the Trade Team by supporting the communication strategies and network activations which will enable interactions with stakeholders (TAP alumni,…
Added 1 hour ago
NM
Client Care Coordinator
NUVISTA Mental Health
NS
- Up to $40,000 CAD / year
- Full-time
Support client intake and program booking processes
Added 1 hour ago
NM
Client Care Coordinator
NUVISTA Mental Health
Kingston, NS
- Up to $40,000 CAD / year
- Full-time
Support client intake and program booking processes
Added 1 hour ago
IW
Office and Program Coordinator
Indo-Canadian Women's Association (Edmonton Newcomer Settlement Services)
AB · Edmonton, AB
- Part-time
We seek a motivated, analytical, team-oriented individual with strong communication and organizational skills. The successful candidate will be key in ICWA administration, and Program…
Added 1 hour ago
CF
Marketing & Communications Manager
Canmore Folk Festival
Canmore, AB
- Part-time
Set deliverables and provide strategic direction to the execution team, including Marketing & Design Co-op Students, Program Coordinator, and Photography Coordinator.
Added 1 hour ago
C
CBC News Journalism Internship Program - Winter 2027
CBC/Radio-Canada
Toronto, ON
- Full-time
Please note that we can only consider your application if you have been recommended by the journalism coordinator at your university or college. Please do not apply unless you have been…
Added 2 hours ago
SS
Sask Sport - Trust Fund Administrative Assistant
Sask Sport
Regina, SK
- Full-time
To provide a professional level of administrative assistance and office management services that will contribute to the Trust Fund’s ability to fulfill their responsibilities and functions…
Added 2 hours ago
S
Field Inspector
Stantec
Edmonton, AB
- Full-time
Our office in Edmonton is seeking a highly motivated Field Coordinator to become part of our dynamic team, focused on Community Development residential construction.
Added 2 hours ago
SI
Talent Acquisition Coordinator
Staples Inc.
Richmond Hill, ON
- Full-time
As the Talent Acquisition Coordinator, you will be responsible for providing support to our high performing Talent Acquisition team. You will play a key role in enhancing both our candidate…
Added 2 hours ago
GC
Coordinator, Training, Mine OperationsNew
Glencore Canada
Sparwood, BC
- $108,000 to $128,000 CAD / year
- Full-time
Reporting to the Senior Lead, Training & Development Mine Operations, the Coordinator, Training, Mine Operations is responsible for coordinating, developing, and delivering training…

Dräger

Service Coordinator

Mississauga, ON, Canada

Hybrid

The targeted pay range for this position is typically between $52,900 - $63,500 . · Full-time

Apply About employer

Applications open in a new tab.

Job details

Pay: The targeted pay range for this position is typically between $52,900 - $63,500 .
Job type: Full-time
Workplace: Hybrid
Apply by: Nov 6, 2026
Experience: Minimum 2-3 years related experience
Posting language: English
Posted: Oct 7, 2026

Original job description

Business Unit: Draeger Safety Canada, Ltd., Job-ID: 1366
Location: Mississauga
Function: Service
Work Location: Hybrid
Employment Type: Permanent

The Job Responsibilities

The Service Coordinator will work a hybrid schedule from our Mississauga, ON, Canada office,with a mandatory requirement to work in the office 2 days per week.

The purpose of this position is to ensure post-sale service requests are handled efficiently and with accuracy. Plays a key role in maintaining the integrity of our installed base of equipment records and customer data. Guides customers through our service and warranty processes.

Processes e-mail and online service requests by creating Service Notifications in SAP and sending service orders to CRM.
Dispatches Contracted, Non-contracted, and Demo Preventative Maintenance requests as well as unscheduled maintenance and repair dispatches according to guidelines. Dispatches installs, repairs, and service orders related to Technical Service Bulletins. Processes cancellation of all Canadian dispatches when validated, administers changes to Canadian dispatches on a daily basis, reallocates dispatches for technicians who are no longer employed, and reconciles all dispatches and SAP discrepancies.
Processes return authorizations and service orders for customer factory repairs. Responds to customer calls and emails related to contracts and dispatch questions. Follows up with technicians to ensure service that is high-priority or that is pending is done. Assists technicians when they need a contact or more information on their dispatches.
Researches customer invoice inquiries, requiring crediting/rebilling, etc., and corrects as necessary. Verifies all service calls and their billing before invoicing. Ensures availability of Purchase Orders for billing in a timely fashion by following up with the Service Techs.
Processes parts orders for service technicians and reviews the associated error log to address the discrepancies. Assists service technicians with service estimates documents to the customers when required. Supports the service technicians with other back office tasks as necessary.
Administers updates to equipment, location, and primary service technician for the accuracy of the equipment Installed Base.
Performs other duties as needed and assigned.

Artificial Intelligence (AI) is not being used to screen, assess or select applicants.

This posting is for an existing vacancy.

Your Qualifications

High School diploma, and College/University degree or completion of a related technical school program
Bilingual skills are required, written and verbal in French and English
Minimum 2-3 years related experience
Direct customer service experience in medical device and/or safety industry preferred.
Strong SAP experience is a MUST
Knowledge of CRM, order entry and inventory computer system required
Proficiency in Microsoft Office Software including Word, Excel, Power Point and Outlook required
Strong verbal and written communication skills
Exhibit problem-solving skills
Prior experience with Rental, Warranty and Post-Sales Service is an asset.

The targeted pay range for this position is typically between $52,900 - $63,500 . We note that the base pay offered is based on market location and may vary further depending on individualized factors for job candidates, such as job-related knowledge, skills, experience, and other objective business considerations. This position is eligible for the following additional compensation: annual bonus, and overtime pay.

Dräger Benefits

At Draeger, Technology for Life means investing in the wellbeing of our people - both at work and at home. We offer a competitive benefits package designed to support your health, growth, and future, including:

Comprehensive medical, dental, and vision coverage
Paid vacation starting at 18 days per calendar year
RRSP matching to help you plan for the future
Tuition reimbursement for continued learning
Wellness and employee support programs
Life and other insurance options
Corporate gym membership discounts

We’re committed to creating a workplace where you can thrive. Connect with your Draeger recruiter to learn more.

Who We Are

Draeger has several sites located across North America as well as field-based sales and service positions. Our North America headquarters is located in Telford, PA just north of Philadelphia. We also have US sites in Andover, MA, and Houston, TX. Our Canada site is located in Mississauga, Ontario.

Our field based Sales and Service workforce, located across Canada, is focused on building and strengthening long term relationships with our customers in the delivery of Draeger’s exceptional portfolio of Medical and Safety products and solutions.

Draeger is an equal opportunity employer and is committed to a diverse workforce. All candidates are encouraged to apply regardless of race, ancestry, colour, ethnic origin or place of origin, citizenship, creed, sex, sexual orientation, gender identity, gender expression, age, record of offences (for which a pardon has been granted), disability, marital or family status, or any other prohibited ground under applicable provincial human rights legislation.

Interested?

Please, apply directly through our career portal.

We look forward to receiving your application.

Apply About employer

More about this job

Responsibilities

Coordinate customer service requests, create SAP service notifications, dispatch maintenance and repair work, and manage Canadian dispatch changes, cancellations, and reconciliations. Support technicians and customers with service orders, parts, estimates, billing inquiries, purchase orders, and accurate installed-base equipment records.

Requirements

Requires a high school diploma and a college or university degree or completion of a related technical school program, along with two to three years of related experience. French and English bilingual communication, strong SAP experience, CRM and order-entry or inventory-system knowledge, Microsoft Office proficiency, and problem-solving skills are required; direct customer service experience in the medical device or safety industry is preferred.

Skills

SAP
CRM
Customer Service
Service Dispatching
Preventative Maintenance Coordination
Warranty Administration
Order Entry
Inventory Systems
Microsoft Word
Microsoft Excel
Microsoft PowerPoint
Microsoft Outlook
Written Communication
Verbal Communication
Problem-Solving
Invoice Research

Benefits

Medical Insurance
Dental Insurance
Vision Coverage
Paid Vacation
RRSP Matching
Tuition Reimbursement
Wellness Programs
Employee Support Programs
Life Insurance
Corporate Gym Membership Discounts
Annual Bonus
Overtime Pay

Visa sponsorship

Not detected in the job text

Keywords

SAP
CRM
Microsoft Office
Service Notifications
Service Orders
Service Dispatching
Preventative Maintenance
Unscheduled Maintenance
Repair Dispatches
Technical Service Bulletins
Return Authorizations
Factory Repairs
Installed Base
Equipment Records
Customer Data
Warranty
Rental
Post-Sales Service
Order Entry
Inventory Systems
Parts Orders
Service Estimates
Invoice Inquiries
Purchase Orders
Medical Devices
Safety Industry
French
English

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