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Host

  • Toronto, ON, Canada

Full-time

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Job details

Job type
Full-time
Apply by
Experience
1+ years of Hostess experience in a similar, fast-paced environment
Posting language
English
Posted

Original job description

The Drake has been a part of the community and our guests’ lives since 2004. The Drake is a growing Canadian hospitality brand focused on lifestyle hotels, food + drink and special events. To this day, we’re the destination for the curious. At The Drake, we celebrate emerging music and art, serve food and drinks that reimagine the classics, and inspire our team and guests to embrace fresh perspectives. We’re more than a place to sleep, eat + drink; we believe culture and community matter and are committed to an exceptional hospitality experience delivered in our signature style; one that is genuine, personal, memorable and embraces the energy of discovery. We value honesty and spontaneity because that's the stuff of real connection and believe that hospitality is an act of care. The Drake Hotel (Toronto), Drake Devonshire Inn (Wellington, Prince Edward County), and Drake Motor Inn (Wellington, Prince Edward County) are each reflective of their respective neighbourhoods as inclusive hubs for unique and diverse experiences through art, culture and hospitality with great seasonal menus, a robust cocktail list, carefully curated curiosities, and genuine hospitality excellence for all.

Working with The Drake means that you will have the opportunity to work alongside like-minded individuals in an inclusive, entrepreneurial, and team-oriented environment. As someone who is curious, collaborative and a continuous learner, you’ll have limitless opportunities to make an impact and to be recognized for it.

We are looking for a Host to join The Drake Hotel team! The Host will be responsible for working with the Front of House team to maximize service revenues by accommodating guests, reservations + walk-ins in a strategic manner. As an ambassador of the Drake Properties, you are expected to greet all guests with enthusiasm, be well informed in all aspects of our offerings, and provide our guests a world class experience.

Responsibilities

Welcome guests and checking them in through OpenTable reservation system

Accommodate guests, reservations, and walk-ins in a strategic and efficient manner

Check-in with guests and take additional orders or refill water as needed

Perform additional side work as assigned

Requirements

1+ years of Hostess experience in a similar, fast-paced environment

Professional, outgoing, and positive attitude

Well-spoke and excellent communication skills

Experience using Open Table is an asset

Strong attention to detail, with the ability to multi-task and manage time independently

Availability to work weekends and evenings is preferred

Benefits

We pride ourselves in providing strong leadership and development opportunities for passionate hospitality professionals who are looking to build rewarding, long-term careers. Drake offers a competitive compensation, and benefits package, training programs and other unique perks, as part of joining our team.

The Drake is an equal opportunity employer. We are committed to fostering a positive, supportive, and creative environment at Drake Hotel Properties that promotes equity, inclusiveness and diversity. We welcome job applications from candidates of all backgrounds including, but not limited to, BIPOC (Black, Indigenous, People of Colour); refugees, newcomers, and immigrant persons; 2SLGBTQI+ and gender non-binary persons, and persons with disabilities. Please advise us of any accommodations needed to ensure you can access and complete the submissions process.
More about this job

Responsibilities

Welcome and check in guests using OpenTable, and strategically accommodate reservations and walk-ins. Support the Front of House team by checking in with guests, taking additional orders or refilling water, and completing assigned side work.

Requirements

At least one year of hosting experience in a similar, fast-paced environment is required, along with a professional, outgoing, positive attitude and strong communication skills. OpenTable experience is an asset; candidates should be detail-oriented, able to multitask and manage time independently, and preferably available on weekends and evenings.

Skills

  • Guest Reception
  • Reservation Management
  • OpenTable
  • Guest Accommodation
  • Guest Service
  • Communication
  • Attention To Detail
  • Multitasking
  • Time Management
  • Teamwork
  • Order Taking
  • Water Service

Benefits

  • Competitive Compensation
  • Benefits Package
  • Training Programs
  • Leadership And Development Opportunities

Visa sponsorship

Not detected in the job text

Categories

  • Hospitality
  • Customer Service & Support
  • Food & Beverage

Keywords

  • Hospitality
  • Front Of House
  • Guest Experience
  • Guest Reception
  • Reservations
  • Walk-Ins
  • OpenTable
  • Service Revenue
  • Guest Accommodation
  • Order Taking
  • Water Service
  • Side Work
  • Fast-Paced Environment
  • Communication
  • Attention To Detail
  • Multitasking
  • Time Management
  • Teamwork
  • Evening Availability
  • Weekend Availability

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