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Added 6 hours ago
PH
F&B Greeter (Part Time)
Park Hyatt
Toronto, ON
- Part-time
…sophisticated luxury, exceptional culinary experiences, and intuitive service in one of the city's most iconic destinations. With striking architecture, thoughtfully designed spaces, and a…
Added 8 hours ago
GE
Hospitality F&B Assistant Manager
Grey Eagle Resort & Casino
Calgary, AB
- Full-time
…comes first’ attitude by providing hands-on, timely quality service, exceptional value, and a superior…
Added 8 hours ago
GE
Event Centre - Food and Beverage Supervisor
Grey Eagle Resort & Casino
Calgary, AB
- Full-time
Under the direction of Food and Beverage Manager; Event Supervisor duties will include, but are limited to oversees all aspects of a events, including set-up, food service, bar service and…
Added 15 hours ago
CH
Sales & Catering Manager - Courtyard by Marriott Edmonton Downtown
Concord Hospitality Enterprises
Edmonton, AB
- Full-time
We are hiring a Sales & Catering Manager at the Courtyard by Marriott Edmonton Downtown!
Added 20 hours ago
GE
Event Centre - Food and Beverage Supervisor
Grey Eagle Resort & Casino
Calgary, AB
- Full-time
Under the direction of Food and Beverage Manager; Event Supervisor duties will include, but are limited to oversees all aspects of a events, including set-up, food service, bar service and…
Added 20 hours ago
GE
Hospitality F&B Assistant Manager
Grey Eagle Resort & Casino
Calgary, AB
- Full-time
…comes first’ attitude by providing hands-on, timely quality service, exceptional value, and a superior…
Added 1 day ago
F
Director, Measurement & Analytics
Flywheel
Toronto, ON
- Full-time
Assist in executing the strategic vision for the Measurement & Analytics consulting practice, including supporting service offerings, methodologies, thought leadership content, and growth…
Added 1 day ago
AI
Adobe Site Reliability Engineer (French)
Apptoza Inc.
Toronto, ON
- Full-time
…authoring-source outages – and makes those diagnosable by the service desk rather than by…
Added 1 day ago
GE
Hospitality F&B Assistant Manager
Grey Eagle Resort & Casino
Calgary, AB
- Full-time
…comes first’ attitude by providing hands-on, timely quality service, exceptional value, and a superior…
Added 1 day ago
GE
Event Centre - Food and Beverage Supervisor
Grey Eagle Resort & Casino
Calgary, AB
- Full-time
Under the direction of Food and Beverage Manager; Event Supervisor duties will include, but are limited to oversees all aspects of a events, including set-up, food service, bar service and…
Added 1 day ago
AI
Adobe Site Reliability Engineer
Apptoza Inc.
Toronto, ON
- Full-time
…authoring-source outages – and makes those diagnosable by the service desk rather than by…
Added 1 day ago
Director of Restaurant Operations
SSP
Ottawa, ON
Minimum 5 years of Restaurant General Manager experience in a full-service restaurant with bar environment required.
Added 1 day ago
CH
Director of Food & Beverage
Crescent Hotels & Resorts
Rossland, BC
- Full-time
…Hotel, from mountain dining and après-ski to upscale restaurant service, weddings and special…
Added 1 day ago
Salt+Ash - Sous Chef
The Armour Group Limited
Halifax, NS
…bold flavours, thoughtful ingredients, and warm, welcoming service. We celebrate diverse culinary styles - from upscale Maritime dining to classic French fare - paired with genuine…
Added 1 day ago
GC
Food & Beverage Outlets Manager (Full Time)
Granite Club
Toronto, ON · North York, ON
- Full-time
The Granite Club is looking for a full-time Food & Beverage Outlets Manager who oversees all facets of the day-to-day operations of the restaurant outlets at the Granite Club, including…
Added 1 day ago
PC
Front Desk Supervisor, Elk + Avenue Hotel
Pursuit Collection
Banff, AB · CAN - Elk & Avenue Hotel
- Full-time
Co-ordinates proper actions with other departments, informs FO Manager of serious matters
Added 1 day ago
AH
Registered Nurse - Case Manager
Alberta Health Services
Calgary, AB · Greater Calgary Metropolitan Area
- Temporary
…client’s response to interventions, incorporating stewardship into service authorization. This position is with the Self Managed Care Team which is a specialty Team within Home Care. This…
Added 1 day ago
GE
Hospitality F&B Assistant Manager
Grey Eagle Resort & Casino
Calgary, AB
- Full-time
…comes first’ attitude by providing hands-on, timely quality service, exceptional value, and a superior…
Added 2 days ago
GE
Hospitality F&B Assistant Manager
Grey Eagle Resort & Casino
Calgary, AB
- Full-time
…comes first’ attitude by providing hands-on, timely quality service, exceptional value, and a superior…
Added 2 days ago
CV
Restaurant Manager
Chateau Victoria Hotel & Suites
Victoria, BC
- Full-time
…atmosphere. We are currently seeking a full-time Restaurant Manager to lead our team with passion, professionalism, and a guest-first…
Added 2 days ago
GC
Part-time Chef de Partie- Casino Mohawk
Great Canadian Entertainment
Campbellville, ON
- Part-time
Position Summary: Under the direct supervision of the Chef de Cuisine, Sous Chef, Pastry Chef, Kitchen Manager, or Manager, F&B, this position is responsible for the execution of menu item…
Added 2 days ago
HR
Front Office Manager
Hyatt Regency
Vancouver, BC
- Full-time
Hyatt Regency Vancouver is seeking a dedicated, experienced, customer service oriented professional to join the Rooms division as Front Office Manager.
Added 2 days ago
FS
Responsable du Marketing / Marketing Manager
Four Seasons Hotels and Resorts
Montreal, QC · Four Seasons Montreal
- Full-time
…souci de qualité, une sensibilité culturelle et un sens du service…
Added 2 days ago
L
Branch Manager - Office 1699
LendDirect
Kitchener, ON
- Full-time
“After starting as a Financial Service Representative in late 2021 it was within a year, I quickly rose to being a Shift Lead. I trained diligently with my Branch Manager and Assistant…
Added 2 days ago
AF
Branch Manager - Office 1699
Attain Finance
Kitchener, ON
- Full-time
“After starting as a Financial Service Representative in late 2021 it was within a year, I quickly rose to being a Shift Lead. I trained diligently with my Branch Manager and Assistant…

Drake Hotel Properties

Restaurant General Manager

Toronto, ON, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Nov 22, 2026
Posting language: English
Posted: Oct 23, 2026

Original job description

When your industry is hospitality, the people are key.

The Drake has humble beginnings, with a small team of entrepreneurial spirits whose energy has transformed into a growing group of dreamers + doers. As a leading hotel, hospitality + lifestyle brand in Canada, [and winner of Canada’s Top Small + Medium Employers for the past three consecutive years, might we add...] The Drake is an ever-expanding cultural hub that brings communities together around one-of-a-kind experiences that blend food + drink, art + music, meetings + weddings and unforgettable hotel stays, all delivered by some of the best people you’ll ever meet.

About The Role

The Restaurant General Manager role is responsible for the overall success of the Food + Beverage department of The Drake Hotel. They will have a strong focus on operational excellence, outstanding food + beverage service, and an in-depth understanding of events, point of sale, and reservation systems. They will work closely with the Hotel General Manager, Executive Chef, and restaurant teams to create and execute Food + Beverage menus that drive revenue and adhere to the Drake brand.

Strong leadership and team management skills are essential within this position, along with an aptitude for fiscal responsibility. The Restaurant General Manager is responsible for driving topline revenue as well as managing expenses for both FOH and BOH departments. They are an inspired and innovative industry professional who is looking to make their mark in the hospitality world.

Responsibilities

Leadership / Staff Development

Champion a FOH culture of consistent Service Excellence, training, accountability, and feedback

Cultivate and maintain an engaged FOH workforce of hourly employees.

Hire, train, mentor, and continually develop F+B Management team - including the FOH Management team, Executive Chef, BOH Management team and Programming Manager.

Oversee Receiving department, with a keen eye on expense management

Actively engage in performance management and development processes via weekly 1:1 meetings with key team members, performing annual goal setting and review processes.

Guest Satisfaction + Quality Control

Provide a unique, genuine, and elevated guest experience measured by KPIs, Secret Shopper, reviews, and investigating + overseeing complaint response.

Maintain product quality standards through ongoing evaluations and investigating complaints

Empower staff to resolve issues while being a supportive and active leader.

Supervise host team to ensure reservations are input correctly and honored in a timely fashion.

Help ensure that reservation book is properly utilized to maximize sales and guest satisfaction.

Business Development + Community Relations

Create and successfully execute all F+B activations to ensure that business is constantly evolving + maintaining relevance, ensure all activations have positive ROI outcomes.

Responsible for short- and long-term planning and the management of the Food & Beverage operations in the front and back of the house.

Collaborate with Marketing team to create and execute on F+B and Programming initiatives.

Help develop and implement Programming, public and community relations programs.

Evaluate Programming results; identify and track changing demands on F+B operations.

Collaborate with the Executive Chef in menu development, researching + analyzing trends and pricing strategy. Responsible for working with the Executive Chef on the development of all seasonal flips.

Collaborate with Bar Manager on the creation and execution of Wine + Cocktail programs with the goal of being named on industry “Best Of” lists.

Participates in all food and beverage meetings, weekly operations, and strategic planning meetings.

Identify, develop, and secure sponsorships and strategic brand partnerships that generate incremental F+B revenue and support programming. Collaborate with Marketing and relevant operational teams to negotiate mutually beneficial agreements, execute brand-aligned activations, fulfil partnership commitments, and track revenue contributions, cost savings, and return on investment.

Budget + Expense Management

Achieve and/or exceed revenue, labour, and COGs targets.

Create and share reporting on sales, labour, and expense results.

Control purchases and inventory.

Identify challenges with operating expenses against the approved budget and implement controls / solutions.

Closely monitor and adjust labour and food costing, ensuring efficiency and waste reduction.

Collaborate with Executive Chef to implement directives from Corporate, Culinary, and F+B.

Review reports, prepare summaries, and propose areas for improvement with action plans.

Prepare materials for Month End, Quarterly, and Annual Reviews.

Operations Management/Safety/Compliance

Ensure seamless building operations by following and enforcing policies and SOPs.

Maintenance of equipment, facilities, and grounds.

Contribute toward exceptional safety standards, including proper food/liquor handling, storage, service, and emergency/ security procedures.

Maintain adept cleanliness standards, and safety practices.

Liaise with Security to ensure the safety of guests and staff through coordinated crowd management, timely incident response, and consistent application of house policies.

Ensure that AGCO, municipal, and provincial laws are followed.

About You

Minimum of seven years progressive experience, in a fine or casual dining environment

Operations management experience in a high-volume establishment

Significant experience with reservation systems, and event and large party bookings

Strong knowledge of current, relevant culinary trends

Execution of best practices for guest service, food and wine, people management, operations, safety and compliance

Genuine, natural leader who believes in the art of hospitality and is Drake proud

Demonstrated experience of effectively sharing skills and abilities through creating a consistent, service-oriented, efficient FOH team

Experience training and mentoring large staff teams

Demonstrated patience, tact, and diplomacy while leading a diverse team of industry professionals

Ability to multi-task, remain polished, and keep up in a fast-paced environment

Excellent interpersonal and communication skills, both verbal & written

Highly organized, with timely delivery of all required administrative work

Flexible to work evenings and weekends and holidays

Smart Serve certified

Strong preference given to candidates with a minimum ISG, WSET or comparable Level 1 wine training

Experience with Silverware, OpenTable, Push Operations, and Microsoft Office is a strong asset

Benefits

We pride ourselves in providing strong leadership and development opportunities for passionate hospitality professionals who are looking to build rewarding, long-term careers. Drake offers competitive compensation, including 10% bonus eligibility, benefits package, employee discounts, staff meals, training + development support, and many other unique perks as part of joining the Drake team.

The Drake is an equal opportunity employer. We are committed to fostering a positive, supportive, and creative environment at Drake Hotel Properties that promotes equity, inclusiveness and diversity. We welcome job applications from candidates of all backgrounds including, but not limited to, BIPOC (Black, Indigenous, People of Colour); refugees, newcomers and immigrant persons; LGBTQIA2S+ and gender non-binary persons, and persons with disabilities. Please advise us of any accommodations needed to ensure you can access and complete the submissions process.

Apply About employer

More about this job

Responsibilities

Lead the restaurant’s front- and back-of-house operations, developing teams and ensuring excellent guest service, food quality, safety, and regulatory compliance. Drive revenue and programming initiatives, manage budgets and expenses, and collaborate with culinary, marketing, and hotel leadership.

Requirements

Requires at least seven years of progressive experience in fine or casual dining, including high-volume operations, reservation systems, events, and large-party bookings. Candidates should demonstrate strong leadership, hospitality, financial and operational management, communication, and organizational skills; Smart Serve certification is required, while Level 1 wine training and experience with Silverware, OpenTable, Push Operations, and Microsoft Office are preferred assets.

Skills

Food And Beverage Management
Team Leadership
Staff Training And Development
Guest Service
Revenue Management
Budget And Expense Management
Labor Management
Inventory Control
Menu Development
Event Management
Reservation Systems
Community Relations
Food Safety And Compliance
Communication
Wine And Beverage Programs

Benefits

Competitive Compensation
Bonus Eligibility
Benefits Package
Employee Discounts
Staff Meals
Training And Development Support

Visa sponsorship

Not detected in the job text

Keywords

Food And Beverage
Front Of House
Back Of House
Restaurant Operations
Hospitality
Guest Experience
Service Excellence
Revenue Management
Budget Management
Labor Management
Cost Of Goods
Inventory Control
Menu Development
Event Management
Reservation Systems
OpenTable
Silverware
Push Operations
Microsoft Office
Smart Serve
Wine Training
Food Safety
Liquor Handling
AGCO Compliance
Programming
Brand Partnerships
Sponsorships
Community Relations

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