Stock and Sales Associate

Job Summary

The Sales and Stock Associate supports the daily operations of Dreamland Sleep Shop by assisting with warehouse organization, product handling, deliveries, and sales support. This position requires physical activity, attention to detail, a team player, a positive attitude, and a willingness to learn all aspects of the business.

Qualifications

• Positive attitude and strong work ethic.
• Ability to lift and move mattresses and inventory items safely.
• Excellent inventory and organizational skills, computer skills, and communication skills between management, staff and customers.
• Ability to work independently and as part of a team.
• Reliable, punctual, and organized.
• Willingness to learn retail sales, product knowledge, and warehouse operations.
• A valid driver's license and the ability to drive a commercial delivery truck are required.
• Previous retail, warehouse, delivery, or customer service experience is an asset but not required.

Duties

• Provide support to Sales Staff, assisting customers with pickups, organizing items to go out for delivery, and maintaining and organizing inventory levels in the store and warehouse.
• Welcome customers, answer questions with clear communication and professional phone etiquette, and recommend products based on customer needs.
• Operate the Shopify POS system, process payments, handle cash, and use basic math to complete transactions accurately.
• Assist sales staff with inventory intake in Shopify, merchandising products, maintaining an orderly sales area, and coordinating tasks with colleagues using strong time management and organizational skills.
• Work as a team player with Management and Sales Staff.
• Your impact: Helpful service and accurate transactions, an organized warehouse, make shopping smoother for customers and support reliable store operations.

Experience

Required: Customer service, communication, attention to detail, receiving inventory, being able to organize inventory, listening to instructions, basic math, cash handling, and POS skills support accurate transactions and helpful product guidance. English proficiency, time management, organization, and professional phone etiquette help you manage daily tasks and customer interactions. Preferred: Retail sales, sales, technology sales, product demonstrations, merchandising, and upselling experience are advantageous.

Pay: Starting at $20.00 per hour with potential increases after probation.

Expected hours: 30 – 35 per week

Benefits:

• Dental care
• Designated paid holidays
• On-site parking
• Store discount
• Vision care