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Drillwell Enterprises Ltd

Operations Manager

Duncan, BC, Canada

Full-time

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Job details

Job type: Full-time
Apply by: Apr 24, 2027
Posting language: English
Posted: Oct 26, 2026

Original job description

Company Description Drillwell Enterprises Ltd. is one of British Colombia's leading drilling companies. We are BC's largest water well contractor by volume of water supply wells registered in in the province, and also operate a fleet of Sonic, Auger, and Multi-drills primarily used for Geotechnical and Environmental drilling programs. Based on Vancouver Island, we support residential, commercial, and industrial clients with reliable drilling solutions. We are known for our technical expertise, safety focus, and low staff turnover rates.

Role Description The Operations Manager is a full-time, on-site role based in Duncan, BC, responsible for overseeing daily drilling operations and supporting field teams. Some of the duties trend towards general management.

General duties may include, but are not limited to the following:

-estimating jobs (Environmental, Geotech, and Waterwell and Industrial)

-scheduling crew and equipment for local and out of town work

-prioritize tasks and make decisions to minimize equipment downtime and maximize overall company productivity

-support jobs (project management) by arranging deliveries, swapping out equipment, etc. and ensuring any specialty items are ordered and ready.

-liaising with clients, both domestic and consultants (engineers) before, during, and after programs, by email and phone.

-reviewing outgoing invoices created by billing department prior to their being sent/Supporting billing department to create invoices

-reviewing incoming invoices for purchases approved by the person in this position

-ordering supplies/materials

-some level of HR (being the first point of contact for field staff)

-general customer service (helping to answer the phone when receptionist is not in, providing information and advice to customers, clients, and the general public)

-working with fleet manager (jeff) to establish and plan equipment needs, repairs, replacement

-working with crew and other office staff to continually improve processes

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More about this job

Responsibilities

Oversee daily drilling operations by estimating jobs, scheduling crews and equipment, coordinating project support, and minimizing downtime while maximizing productivity. Liaise with clients and staff, support billing and purchasing, handle first-point-of-contact HR and customer service needs, and collaborate on fleet planning and process improvements.

Requirements

The posting does not specify formal education, certifications, or years of experience. The role calls for mid-senior-level operational judgment and the ability to coordinate drilling work, crews, equipment, clients, billing, purchasing, and field staff.

Skills

Operations Management
Drilling Operations
Job Estimating
Crew Scheduling
Equipment Scheduling
Project Management
Client Relations
Invoice Review
Purchasing
Supply Ordering
Human Resources Support
Customer Service
Fleet Planning
Equipment Maintenance Planning
Process Improvement
Decision-Making

Visa sponsorship

Not detected in the job text

Keywords

Drilling Operations
Water Well Drilling
Geotechnical Drilling
Environmental Drilling
Industrial Drilling
Sonic Drilling
Auger Drilling
Multi-Drills
Job Estimating
Crew Scheduling
Equipment Scheduling
Project Management
Equipment Downtime
Client Relations
Invoice Review
Billing
Purchasing
Supply Ordering
Human Resources
Customer Service
Fleet Management
Equipment Repairs
Equipment Replacement
Process Improvement
Field Operations
Construction

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