Operations Manager

Company Description Drillwell Enterprises Ltd. is one of British Colombia's leading drilling companies. We are BC's largest water well contractor by volume of water supply wells registered in in the province, and also operate a fleet of Sonic, Auger, and Multi-drills primarily used for Geotechnical and Environmental drilling programs. Based on Vancouver Island, we support residential, commercial, and industrial clients with reliable drilling solutions. We are known for our technical expertise, safety focus, and low staff turnover rates.

Role Description The Operations Manager is a full-time, on-site role based in Duncan, BC, responsible for overseeing daily drilling operations and supporting field teams. Some of the duties trend towards general management.

General duties may include, but are not limited to the following:

-estimating jobs (Environmental, Geotech, and Waterwell and Industrial)

-scheduling crew and equipment for local and out of town work

-prioritize tasks and make decisions to minimize equipment downtime and maximize overall company productivity

-support jobs (project management) by arranging deliveries, swapping out equipment, etc. and ensuring any specialty items are ordered and ready.

-liaising with clients, both domestic and consultants (engineers) before, during, and after programs, by email and phone.

-reviewing outgoing invoices created by billing department prior to their being sent/Supporting billing department to create invoices

-reviewing incoming invoices for purchases approved by the person in this position

-ordering supplies/materials

-some level of HR (being the first point of contact for field staff)

-general customer service (helping to answer the phone when receptionist is not in, providing information and advice to customers, clients, and the general public)

-working with fleet manager (jeff) to establish and plan equipment needs, repairs, replacement

-working with crew and other office staff to continually improve processes