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DRiV

Field Support Specialist- Canada

Vaughan, ON, Canada

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Job details

Apply by: Feb 1, 2027
Education: High school diploma
Experience: 5+ years applied automotive service experience
Posting language: English
Posted: Oct 10, 2026

Original job description

Field Support Specialist

DRiV™ Garage Gurus DRiV, the aftermarket division of Tenneco, is a world leader in the international automotive aftermarket built from the combined strengths of Tenneco Inc. with 31 of the best known and respected aftermarket brands, including 14 brands 100 years or older. Our colleagues throughout 25 countries around the world work as one team, driving advancements that help our customers get the most from every vehicle, every ride, every race and every journey. We are looking for a Technical Product Specialist to cover the provinces of Ontario and Manitoba with focus in Toronto. Someone who is Red Seal certified with extensive product and technical knowledge, business expertise, and technical training capabilities. Our ideal candidate is an experienced automotive service professional with a passion for the industry and the desire to share knowledge while promoting a premier portfolio of brands. The team is ready to act immediately on those candidates who are the best fit for the role. You’ll first hear from someone in Talent Acquisition to schedule a phone screen, and then the next step will be a personal interview with our Hiring Manager. We pride ourselves on moving through processes quickly, and you can be sure of transparency and prompt communication throughout.

RESPONSIBILITIES:

Schedule meetings, shop visits, and training sessions with automotive service providers
Demonstrate, instruct, guide, and answer questions to support customer use of DRiV product lines
Provide product demonstrations, training, and technical education on DRiV products
Deliver technical presentations to enhance customer’s knowledge of DRiV products and services
Represent DRiV at career fairs, expos, and other events to promote the profession of automotive technician
Communicate project status and sales KPIs to internal sales organization
Maintain records of all activities using CRM system
Build customer support for DRiV brands and product lines
Leverage various marketing channels to feature new and existing products
Conduct technical training in various automotive repair topics

EDUCATION:

High School Diploma / GED required; College or Technical Degree preferred
Red Seal Certification preferred

SKILLS & EXPERIENCE:

5+ years applied automotive service experience
Experience leading technical demonstrations, training sessions, and presentations
Must hold valid driver’s license
Willingness to travel
Computer proficiency - Microsoft Office
Personable, presentable, professional
Experience communicating with others from diverse functional backgrounds
CRM (such as Salesforce, C4C) and collaborative software (e.g. WebEx,) experience preferred
Sales experience preferred

An Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.

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More about this job

Responsibilities

The Field Support Specialist will conduct technical training, product demonstrations, and shop visits to support automotive service providers. They are also responsible for maintaining CRM records, tracking sales KPIs, and representing the company at industry events.

Requirements

Candidates must have at least 5 years of applied automotive service experience and possess a valid driver's license. A Red Seal Certification is preferred, along with strong presentation skills and proficiency in Microsoft Office and CRM software.

Skills

Automotive service
Technical training
Product demonstration
Customer support
CRM
Salesforce
Technical presentation
Microsoft Office
Communication
Project management
Relationship building
Automotive repair
Technical education
Public speaking

Visa sponsorship

Not detected in the job text

Keywords

Automotive aftermarket
Field support
Red Seal Certification
Technical training
CRM
Salesforce
C4C
WebEx
KPIs
Product demonstration
Technical education
Automotive technician
Microsoft Office
Customer relations
Field service
Automotive repair

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