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Added 6 mins ago
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Drive Auto Group

PARTS ADVISOR

Whitby, ON, Canada

Job type: Full-time
Apply by: Oct 24, 2026
Posting language: English
Posted: Sep 24, 2026

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Original job description

Drive Auto Group

We have a vision of providing unforgettable guest experiences and our guest experience is driven by a dedicated team of employees whose job satisfaction is of equal importance to us. We believe that every employee plays a pivotal role in our success, and we are dedicated to making each opportunity with us just as rewarding. At Drive Autogroup you will experience the innovative, creative, and collaborative approach behind all our brands.

Job Opportunity

(LOCATION) is a proud member of Drive Auto Group and is currently seeking a Parts Advisor to join our growing team. The Parts Advisor will be customer facing and need to have a welcoming smile and pro-active approach to provide memorable services to our guests.

Responsibilities

Promptly meeting and greeting parts customers in a friendly and courteous manner.
Supplying parts and accessories to retail customers.
Efficiently providing parts to Technicians for vehicle repair and maintenance.
Listening to customers’ reasons for requesting certain parts and accessories.
Offering appropriate parts or accessories to satisfy customer requirements.
Providing accurate quotes for all parts or accessories recommended.
Answering incoming telephone calls promptly and courteously.
Shipping and receiving parts.
Assisting with merchandising displays.
Receiving payment or obtain credit authorization.
Performing other tasks as required by management.

Experience/ Qualifications

High school diploma or equivalent.
Valid Ontario driver’s license and clean drivers abstract.
Excellent interpersonal skills with an engaging attitude.
Team oriented, flexible and focused on maintaining a high level of customer service.
Ability to manager customer complaints and resolve conflicts.
Organized and strong attention to detail.
Ability to follow standard procedures.
Flexible and open to change; take on special tasks as needed.
Ability to work independently and take initiative.

What We Offer

Competitive compensation plans
Collaborative team dynamic and Family-like atmosphere
Supportive work environment
Health and wellness initiatives
Community involvement activities
Exciting company events
Employee purchase plans and company discounts

Your professional journey is more than a series of job titles and responsibilities and we encourage your application even if you don’t meet all the qualifications. If you’re looking to further your career with a growing organization where you can use your knowledge, skills, and talents, then we are looking forward to hearing from you.

Drive Autogroup is an equal opportunity employer committed to fostering an inclusive, equitable, and accessible workplace where every team member feels valued, respected, and supported. Should you require accommodation or support throughout the recruitment process, we will work with you to meet your needs.

APPLY NOW

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More about this job

Responsibilities

Greet parts customers, understand their needs, recommend and supply appropriate parts and accessories, and provide accurate quotes while delivering courteous service. Supply parts to technicians, handle calls, shipping and receiving, merchandising, and payment authorization, and perform other duties as assigned.

Requirements

A high school diploma or equivalent and a valid Ontario driver’s license with a clean driving record are required. Candidates should have strong interpersonal and customer service skills, be organized and detail-oriented, work well independently and as part of a team, and be able to resolve complaints and adapt to changing tasks.

Skills

Customer Service
Interpersonal Communication
Parts And Accessories Sales
Customer Needs Assessment
Providing Accurate Quotes
Telephone Etiquette
Shipping And Receiving
Merchandising
Payment Processing
Complaint Resolution
Conflict Resolution
Organization
Attention To Detail
Following Procedures
Teamwork
Initiative

Benefits

Competitive Compensation
Supportive Work Environment
Health And Wellness Initiatives
Community Involvement Activities
Company Events
Employee Purchase Plans
Company Discounts

Visa sponsorship

Not detected in the job text

Keywords

Automotive Parts
Parts Advisor
Parts And Accessories
Retail Customers
Automotive Technicians
Vehicle Repair
Vehicle Maintenance
Customer Service
Parts Sales
Customer Needs Assessment
Quoting
Telephone Customer Service
Shipping And Receiving
Merchandising
Payment Processing
Complaint Resolution
Conflict Resolution
Ontario Driver’s License
Clean Driving Record
Teamwork
Attention To Detail
Standard Procedures

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