PARTS ADVISOR
- Ajax, ON, Canada
Full-time
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Job details
- Job type
- Full-time
- Apply by
- Posting language
- English
- Posted
Original job description
Drive Auto Group
We have a vision of providing unforgettable guest experiences and our guest experience is driven by a dedicated team of employees whose job satisfaction is of equal importance to us. We believe that every employee plays a pivotal role in our success, and we are dedicated to making each opportunity with us just as rewarding. At Drive Autogroup you will experience the innovative, creative, and collaborative approach behind all our brands.
Job Opportunity
(LOCATION) is a proud member of Drive Auto Group and is currently seeking a Parts Advisor to join our growing team. The Parts Advisor will be customer facing and need to have a welcoming smile and pro-active approach to provide memorable services to our guests.
Responsibilities
Drive Autogroup is an equal opportunity employer committed to fostering an inclusive, equitable, and accessible workplace where every team member feels valued, respected, and supported. Should you require accommodation or support throughout the recruitment process, we will work with you to meet your needs.
APPLY NOW
We have a vision of providing unforgettable guest experiences and our guest experience is driven by a dedicated team of employees whose job satisfaction is of equal importance to us. We believe that every employee plays a pivotal role in our success, and we are dedicated to making each opportunity with us just as rewarding. At Drive Autogroup you will experience the innovative, creative, and collaborative approach behind all our brands.
Job Opportunity
(LOCATION) is a proud member of Drive Auto Group and is currently seeking a Parts Advisor to join our growing team. The Parts Advisor will be customer facing and need to have a welcoming smile and pro-active approach to provide memorable services to our guests.
Responsibilities
- Promptly meeting and greeting parts customers in a friendly and courteous manner.
- Supplying parts and accessories to retail customers.
- Efficiently providing parts to Technicians for vehicle repair and maintenance.
- Listening to customers’ reasons for requesting certain parts and accessories.
- Offering appropriate parts or accessories to satisfy customer requirements.
- Providing accurate quotes for all parts or accessories recommended.
- Answering incoming telephone calls promptly and courteously.
- Shipping and receiving parts.
- Assisting with merchandising displays.
- Receiving payment or obtain credit authorization.
- Performing other tasks as required by management.
- High school diploma or equivalent.
- Valid Ontario driver’s license and clean drivers abstract.
- Excellent interpersonal skills with an engaging attitude.
- Team oriented, flexible and focused on maintaining a high level of customer service.
- Ability to manager customer complaints and resolve conflicts.
- Organized and strong attention to detail.
- Ability to follow standard procedures.
- Flexible and open to change; take on special tasks as needed.
- Ability to work independently and take initiative.
- Competitive compensation plans
- Collaborative team dynamic and Family-like atmosphere
- Supportive work environment
- Health and wellness initiatives
- Community involvement activities
- Exciting company events
- Employee purchase plans and company discounts
Drive Autogroup is an equal opportunity employer committed to fostering an inclusive, equitable, and accessible workplace where every team member feels valued, respected, and supported. Should you require accommodation or support throughout the recruitment process, we will work with you to meet your needs.
APPLY NOW
More about this job
Responsibilities
Greet parts customers, understand their needs, recommend suitable parts and accessories, provide accurate quotes, and process payments or credit authorizations. Supply parts to retail customers and technicians, handle telephone inquiries and shipping and receiving, and assist with merchandising and other assigned tasks.
Requirements
A high school diploma or equivalent and a valid Ontario driver’s license with a clean driving record are required. Candidates should have strong interpersonal and customer service skills, be organized and detail-oriented, work well independently and as part of a team, and be able to resolve customer complaints and conflicts.
Skills
- Customer Service
- Interpersonal Skills
- Parts And Accessories Sales
- Customer Needs Assessment
- Providing Accurate Quotes
- Telephone Etiquette
- Shipping And Receiving
- Merchandising
- Payment Processing
- Complaint Resolution
- Conflict Resolution
- Organization
- Attention To Detail
- Following Procedures
- Teamwork
- Initiative
Benefits
- Health And Wellness Initiatives
- Community Involvement Activities
- Company Events
- Employee Purchase Plans
- Company Discounts
Visa sponsorship
Not detected in the job text
Categories
- Retail
- Customer Service & Support
- Sales
- Logistics
Keywords
- Automotive Parts
- Parts Advisor
- Retail Motor Vehicles
- Parts And Accessories
- Customer Service
- Retail Customers
- Automotive Technicians
- Vehicle Repair
- Vehicle Maintenance
- Parts Quotes
- Telephone Inquiries
- Shipping And Receiving
- Merchandising
- Payment Processing
- Credit Authorization
- Customer Complaints
- Conflict Resolution
- Ontario Driver’s License
- Clean Driving Record
- High School Diploma