RECEPTIONIST
- Pickering, ON, Canada
Full-time
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Job details
- Job type
- Full-time
- Apply by
- Posting language
- English
- Posted
Original job description
Drive Auto Group
We have a vision of providing unforgettable guest experiences and our guest experience is driven by a dedicated team of employees whose job satisfaction is of equal importance to us.
We believe that every employee plays a pivotal role in our success, and we are dedicated to making each opportunity with us just as rewarding. At Drive Auto group you will experience the innovative, creative, and collaborative approach behind all our brands.
Job Opportunity
Responsibilities
Pickering Honda, a proud member of Drive Auto Group, is currently looking for a Service Receptionist to join our growing team! As a Service Receptionist you will be responsible for creating a lasting and outstanding customer service experience to all customers of the dealership. The ideal candidate should be friendly and approachable, and can expect that this role require you to do the following:
Drive Autogroup is an equal opportunity employer committed to fostering an inclusive, equitable, and accessible workplace where every team member feels valued, respected, and supported. Should you require accommodation or support throughout the recruitment process, we will work with you to meet your needs.
APPLY NOW
We have a vision of providing unforgettable guest experiences and our guest experience is driven by a dedicated team of employees whose job satisfaction is of equal importance to us.
We believe that every employee plays a pivotal role in our success, and we are dedicated to making each opportunity with us just as rewarding. At Drive Auto group you will experience the innovative, creative, and collaborative approach behind all our brands.
Job Opportunity
Responsibilities
Pickering Honda, a proud member of Drive Auto Group, is currently looking for a Service Receptionist to join our growing team! As a Service Receptionist you will be responsible for creating a lasting and outstanding customer service experience to all customers of the dealership. The ideal candidate should be friendly and approachable, and can expect that this role require you to do the following:
- Greet customers in a prompt and professional manner as they enter the dealership
- Personalize every interaction with customers by answering any questions that they may have, and directing them to the appropriate department and/or personnel as needed
- Operate a multi-line telephone system to transfer all incoming calls to the appropriate individual/department in a courteous and professional manner
- Distribute mail/faxes and coordinate courier pickups
- Maintain the cleanliness of the reception area and customer waiting area
- Update and distribute dealership telephone listings when necessary
- Perform all other related clerical and administrative duties as assigned by management
- High school diploma or equivalent
- Previous experience in reception and/or customer service
- Excellent communication and customer service skills, both written and verbal
- Strong knowledge of Microsoft Office products, including Outlook, Word and Excel
- Ability to prepare business memos, letters, etc.
- Strong attention to detail to maintain filing systems and databases
- Professional appearance and positive attitude
- Ability to work in a fast-paced environment
- Team player, quick thinker and ability to multi-task
- Competitive compensation plans
- Collaborative team dynamic and Family-like atmosphere
- Supportive work environment
- Health and wellness initiatives
- Community involvement activities
- Exciting company events
- Employee purchase plans and company discounts
Drive Autogroup is an equal opportunity employer committed to fostering an inclusive, equitable, and accessible workplace where every team member feels valued, respected, and supported. Should you require accommodation or support throughout the recruitment process, we will work with you to meet your needs.
APPLY NOW
More about this job
Responsibilities
Welcome dealership customers, answer their questions, and direct them to the appropriate department or staff member. Handle incoming calls, distribute mail and faxes, coordinate courier pickups, maintain reception and waiting areas, and perform clerical and administrative duties.
Requirements
A high school diploma or equivalent and previous reception or customer service experience are required. Candidates should have strong written and verbal communication skills, knowledge of Microsoft Office, attention to detail, a professional and positive manner, and the ability to multitask in a fast-paced team environment.
Skills
- Customer Service
- Verbal Communication
- Written Communication
- Microsoft Outlook
- Microsoft Word
- Microsoft Excel
- Telephone System Operation
- Mail And Fax Distribution
- Courier Coordination
- Filing
- Database Maintenance
- Attention To Detail
- Multitasking
- Teamwork
- Time Management
Benefits
- Health And Wellness Initiatives
- Employee Purchase Plans
- Company Discounts
Visa sponsorship
Not detected in the job text
Categories
- Administrative
- Customer Service & Support
- Retail
Keywords
- Reception
- Customer Service
- Automotive Dealership
- Microsoft Office
- Microsoft Outlook
- Microsoft Word
- Microsoft Excel
- Multi-Line Telephone System
- Incoming Calls
- Mail Distribution
- Fax Distribution
- Courier Pickups
- Reception Area
- Customer Waiting Area
- Clerical Duties
- Administrative Duties
- Business Memos
- Business Letters
- Filing Systems
- Databases
- Communication
- Attention To Detail
- Multitasking
- Teamwork