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Added 12 mins ago
Dietary Aide
Prairie Mountain Health
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Full-time
Proficiency with Microsoft programs (Outlook, Word, Excel, Access and PowerPoint), as well as Internet applications and other Information Technology
Added 12 mins ago
Clerk III - Health Information
Prairie Mountain Health
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Full-time
Proficiency with Microsoft programs (Outlook, Word, Excel, Access and PowerPoint), as well as Internet applications and other Information Technology
Added 12 mins ago
Rehabilitation Aide (Rehabilitation Assistant)
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Brandon, MB
Full-time
Proficiency with Microsoft programs (Outlook, Word, Excel, Access and PowerPoint), as well as Internet applications and other Information Technology
Added 12 mins ago
Receiving Part Time (RICHMOND HILL)
The Home Depot Canada
Richmond Hill, ON
Part-time
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Added 12 mins ago
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The Home Depot Canada
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…Operations teams and external partners to gain the knowledge and support needed to successfully meet the needs of our business and achieve…
Added 12 mins ago
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Added 12 mins ago
7805 - Assistant Store Manager FT
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$19 to $19.5 USD / hour
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Added 12 mins ago
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Added 12 mins ago
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$85,000 to $100,000 CAD / year
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Added 12 mins ago
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Added 12 mins ago
Assistant Quality Manager
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Added 12 mins ago
Financial Crime Analyst
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$85,000 to $100,000 CAD / year
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Added 12 mins ago
Coordinator | Parking Services
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Added 12 mins ago
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Added 27 mins ago
Manager Plant Maintenance
Carleton University
Ottawa, ON
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Added 27 mins ago
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…ideation to execution: growth, product and experience design; technology and experience platforms; creative, media and marketing strategy; and campaign, content and channel orchestration.…
Added 27 mins ago
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Added 42 mins ago
Director, Fire Protection Engineering - Eastern Canada
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Added 42 mins ago
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Added 43 mins ago
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As a PwC Private Tax Manager, you’ll work as part of a team of problem solvers, helping to solve complex business transactions, deliver high-quality client service and operational…
Added 43 mins ago
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Added 58 mins ago
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The Retail Store Manager is responsible for the daily operations and profitability of the establishment according to set goals and business objectives. Daily operations include staff…
Added 58 mins ago
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Added 1 hour ago
Career Consultant
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Ottawa, ON
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Driven Brands Inc.

Customer Service & Retail Front Desk Associate

Cambridge, ON, Canada

Job type: Full-time
Posting language: English
Posted: Sep 28, 2026

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Original job description

Company:Driven Brands

Driven Brands is North America's largest automotive services company with a portfolio of iconic brands including Take 5 Oil Change®, Meineke Car Care Centers®, Maaco®, 1-800-Radiator & A/C®, Auto Glass Now®, and CARSTAR®. Our vision is to fuel the pursuit with the simplest, most convenient, and most reliable car care experience.

Headquartered in Charlotte, NC, Driven Brands is more than a workplace. We're a launchpad - for careers, for dreams, and for people driven to do great things.

Every day, we fuel the pursuit - for our customers chasing life's moments, for our franchisees building lasting legacies, and for each other as we grow, lead, and succeed together.

Performance matters. We take pride in it. We own it. We show up for one another and for our communities.

Because at Driven Brands, we're not just fixing cars. We're building futures, unlocking potential, and fueling what's possible - together.

JOB DESCRIPTION:

Company Information

Uniban Canada, a part of the Driven Brands family of automotive aftermarket franchise brands, is a leading technology-based provider of automotive glass repair, replacement and ADAS calibration services for vehicle owners, fleets and insurance carriers. Founded in 1977, Uniban Canada also offers technology-enabled glass claims management services for insurance carriers.

Uniban Canada today has the largest network of installers with more than 320 service centres and 300 mobile units. Our network of franchises, banners, and authorized agents is connected by the corporate objectives and the shared values of customer satisfaction and superior customer experience.

What you’ll be doing:

Intake and assist walk-ins, appointments, and returning customers.

Create estimates, price quotes, and invoices for auto work.

Answer phones and return customer calls.

Provide excellent customer service.

Assist Manager with daily parts returns.

Ensure accuracy when ordering parts.

Input documentation on all calls and follow-up with callers as needed.

Confirm all mobile jobs parts and materials before dispatching drivers.

Open new accounts and service existing accounts.

Maintain a professional appearance and positive attitude.

Requirements:

Must have a positive attitude and customer service mindset.

Must have basic computer skills.

Must have strong communication skills.

Prior phone or call center experience is a plus.

#DBHVOL

Get early access to 50% of your earned wages at any time through our myFlexPay program.

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More about this job

Responsibilities

The associate will manage front desk operations, including assisting walk-in customers, handling phone inquiries, and processing estimates and invoices. They are also responsible for coordinating parts returns and ensuring accurate documentation for all service appointments.

Requirements

Candidates must possess a positive attitude, strong communication skills, and basic computer proficiency. Prior experience in a call center or phone-based customer service role is considered an asset.

Skills

Customer service
Communication skills
Computer skills
Invoicing
Estimating
Parts management
Phone etiquette
Data entry
Problem solving
Time management
Attention to detail
Professionalism

Benefits

MyFlexPay program

Visa sponsorship

Not detected in the job text

Keywords

Customer Service
Retail
Automotive Services
Front Desk
Estimates
Invoicing
Parts Returns
Data Entry
Call Center
Automotive Glass
ADAS Calibration
Inventory Management
Scheduling
Documentation
MyFlexPay

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