Service Technician

Company Description DSS Protection is a Canadian-owned and operated group of companies headquartered in Dartmouth, Nova Scotia, providing lifesaving, environmental, and asset protection solutions to Canada’s commercial and recreational marine and aviation sectors. The company operates four sales and service stations across Nova Scotia, Newfoundland, Québec, and British Columbia, staffed by highly trained, certified, and mobile technicians. DSS Protection is ISO 9001 registered through NSF-ISR and adheres to rigorous quality control standards set by Transport Canada, IMO, SOLAS, DNV, and Lloyds Register. The organization also follows strict operational and training requirements established by its equipment manufacturers, ensuring high-quality and reliable service for clients nationwide.

Role Description This is a full-time, on-site Service Technician role based in Dartmouth, NS. The Service Technician is responsible for performing maintenance, inspections, and repairs on lifesaving, environmental, and asset protection equipment used in marine and aviation applications. Daily tasks include troubleshooting technical issues, conducting field service work at customer locations, testing and calibrating equipment, and documenting service activities in accordance with company and regulatory standards. The role involves collaborating with team members, following detailed procedures and safety protocols, and providing clear communication to customers regarding service findings and recommendations. The Service Technician also supports continuous improvement efforts by identifying equipment or process issues and contributing to solutions.

Qualifications

• Candidates should possess strong Maintenance & Repair and Maintenance skills for mechanical, electrical, or safety-related equipment.
• Candidates should possess solid Troubleshooting skills to diagnose technical issues and implement effective solutions.
• Candidates should possess Field Service experience, including working on-site at customer locations and in varied environmental conditions.
• Candidates should possess Customer Service skills to communicate professionally, explain technical information clearly, and support client needs.
• Ability to follow detailed procedures, safety standards, and regulatory requirements, with strong attention to detail and documentation practices.
• Comfort with physical work, including lifting, working at heights or in confined spaces, and using hand and power tools safely.
• Valid driver’s license and willingness to travel locally for field service assignments; experience in marine or aviation environments is an asset.

Send your résumé to jbaek@dssprotection.com with “Service Technician” in the subject line.

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