Find work in Canada.

527,953 jobs across our Canadian network. How we count

Jobs in Canada

25+ jobs

Email me new jobs Save this search

Added 3 mins ago
T
Financial Planner- Red Deer, Alberta
TD
Red Deer, AB
- Full-time
…Every day, we strive to make every interaction, product, and experience remarkably human and refreshingly simple for over 27 million households and businesses in Canada, the United States…
Added 3 mins ago
T
Operations Analyst III
TD
Mississauga, ON
- Full-time
…and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary…
Added 3 mins ago
T
Software Engineer II - Online & Mobile Backend Developer
TD
London, ON · Toronto, ON
- Full-time
…Every day, we strive to make every interaction, product, and experience remarkably human and refreshingly simple for over 27 million households and businesses in Canada, the United States…
Added 3 mins ago
T
Personal Banking Associate
TD
Kelowna, BC
- Full-time
…relationships with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and solutions to existing or…
Added 3 mins ago
Installation & Repair Supervisor
Execulink Telecom
Burgessville, ON
…innovative individuals who are as excited about creating an awesome experience for our customers as we…
Added 3 mins ago
JUNIOR ASSISTANT MANAGER
Boutique La Vie En Rose
Victoria, BC
You have previous team management experience in a retail environment;
Added 3 mins ago
MH
Pharmacy Student - 3rd yr & 4th yr
Mint Health + Drugs
Edmonton, AB
- Full-time
At Mint, every role contributes to the experience we create for our patients, customers, partners, and employees. We are looking for people who bring initiative, reliability, sound…
Added 3 mins ago
TS
Behaviour specialist
The Salvation Army Canada and Bermuda Territory
Toronto, ON · Broadview Village
- Full-time
…ethics, ensure resident/participant safety, and demonstrate customer service…
Added 3 mins ago
D
Operations Supervisor - Event Facilities Services
Dexterra
Halifax, NS
- Full-time
…and/or arena environment. This role is ideal for a hands-on leader who thrives in a fast-paced setting and takes pride in delivering exceptional service during high-profile events and…
Added 3 mins ago
MT
Material Manager
Mirion Technologies
Cambridge, ON
- Full-time
As a global leader in radiation safety, detection and measurement, Mirion Technologies is advancing radiation safety through innovative technologies and solutions.
Added 3 mins ago
E
DevOps - Spécialiste Solution / DevOps - Solution Engineer
EXFO
Montreal, QC
- Full-time
Présente dans plus de 25 pays et comptant plus de 2 000 employés, EXFO est le leader mondial des tests de fibre optique et possède le plus important déploiement de solutions d'assurance de…
Added 3 mins ago
BC
National Manager, Customer Experience
Belron Canada inc
Montreal, QC
- Full-time
Define, recommend and lead a comprehensive Customer Experience strategy aligned with business objectives, positioning the organization as an industry leader.
Added 3 mins ago
PP
Director of Research & Development and Quality Assurance
Proforce Personnel
Cambridge, ON
- Full-time
Work closely with Production, Warehouse Operations, Sales, Supply Chain, and Customer Experience teams.
Added 3 mins ago
E
Senior Client Portfolio Manager (FX Dealer)
Ebury
Toronto, ON
- Full-time
…Office, with proven dealing, trading and account management experience. The successful candidate will manage a significant active portfolio of clients taking responsibility for trading…
Added 18 mins ago
BG
Customer Service Administrator - Auto Body (Chelmsford)
Boyd Group Services
Sudbury, ON
- Full-time
The Customer Service Administrator’s primary responsibility is to provide an exceptional customer experience while completing administrative tasks. The Customer Service Administrator works…
Added 18 mins ago
BG
Auto Body Detailer (TorYork)
Boyd Group Services
Toronto, ON
- Full-time
Benefits That Drive Your Success Assured Automotive offers comprehensive benefits as an industry leader, including:
Added 18 mins ago
BG
Auto Body Detailer (Moray)
Boyd Group Services
Winnipeg, MB
- Full-time
Benefits That Drive Your Success Boyd Autobody offers comprehensive benefits as an industry leader, including:
Added 18 mins ago
BG
Customer Service Representative/Service Advisor (Markham)
Boyd Group Services
Markham, ON
- Full-time
The Customer Service Representative is responsible for providing an exceptional customer experience, in person, over the phone and emails. They manage working relationships with customers…
Added 18 mins ago
BG
Collision Estimator/Repair Planner (Scarborough Center)
Boyd Group Services
Toronto, ON
- Full-time
The Estimator’s primary responsibility and accountability is to provide an exceptional and successful customer experience while creating estimates, coordinating repair needs for customers…
Added 18 mins ago
BG
Auto Body Detailer (Vaughan)
Boyd Group Services
Vaughan, ON
- Full-time
Benefits That Drive Your Success Assured Automotive offers comprehensive benefits as an industry leader, including:
Added 18 mins ago
WI
CNC Press Brake Operator
Wesgar Inc.
Port Coquitlam, BC
- $19 to $23 CAD / hour
- Full-time
…and production sheet metal parts according to drawings and customer requirements. The ideal candidate has at least 1 year of hands-on CNC press brake experience and is confident reading and…
Added 18 mins ago
M
Full-Stack Developer
McAfee
Toronto, ON · UNAVAILABLE, Ontario
- Full-time
…ownership of the Scala and JVM services and APIs behind our customer experiences, and you’ll help operate applications deployed to AWS. You’ll also help shape how we build and ship software…
Added 18 mins ago
B
General Repair Technician III
BGIS
Ottawa, ON
- Full-time
Assists in enhancing tenant and customer satisfaction and maintaining positive relations through the manner in which work is performed and services delivered.
Added 33 mins ago
Senior Manager, Data & Analytics
Domtar Products
Montreal, QC
As the leader of a North American team of Data Management, Analytics, Reporting, and Data Platform professionals, you will be responsible for delivering and evolving Domtar's Data &…
Added 33 mins ago
GardaWorld - Edmonton - Technical Support Team Lead - 50k
GardaWorld
Edmonton, AB
Experience handling customer escalations required

DSV

Customer Service Specialist

Brampton, ON, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Experience: Minimum 3 to 5 years previous experience in a similar role with a solid understanding and knowledge of Ground Freight
Posting language: English · French
Posted: Oct 29, 2026

Original job description

English section of this bilingual listing.

DSV – Global Transport and Logistics

DSV encourages inclusivity and are committed to diversity in the workplace while welcoming applications from all qualified individuals including women, members of visible minorities, aboriginal persons, and persons with disabilities. Our goal is to provide an inclusive environment for all to succeed. We work with candidates with disabilities throughout the recruitment process to ensure that they have what they need to be at their best. Please reach out to Human Resources should you require accommodation during the recruitment process.

Location: CAN - Brampton, Intermodal Drive Job Posting Title: Customer Service Specialist Time Type: Full Time

Compensation: Salary starting at $49,500, plus eligible benefits, in accordance with experience and internal equity

This posting is for an existing vacancy and not intended to create a talent pipeline

SUMMARY
Responsible for the detailed management of both customer and carrier ensuring the efficient and effective coordination of the arrival, off-loading and delivery of freight on a time sensitive basis to meet customer commitments and specifications. Additionally, the Customer Service Coordinator, Back-Line must also be committed to exceeding client expectations while respecting company policies.

KEY DUTIES AND RESPONSIBILITIES

Provide professional customer service
Call customers, when necessary, to advise shipment status and/or obtain information necessary to process shipments
Arrange pick-up and delivery of orders with shipper, consignees and carriers
Negotiate rates with carriers
Track shipments
Build cost effective loads
Coordinate with Customs Department if required
Audit carrier invoices
Trailer pool management
Complex billing of accounts
Maintain tracking reports for internal and external customers
Other duties, as assigned to meet business needs
Quality, Health & Safety:
Supports organizational commitment to ISO 9001
Perform assigned tasks to support DSV meets its objectives and targets regarding quality, health, safety and environment and follow all requirements as set out in the DSV Quality Health Safety Environment policy.
Staff are required to ensure that their day-to-day activities embrace sustainability, Health and safety therefore reducing the impact upon the environment, supporting the communities we work in and reducing incidents in the workplace.

QUALIFICATIONS

Education and Experience

Minimum 3 to 5 years previous experience in a similar role with a solid understanding and knowledge of Ground Freight
Minimum 3 to 5 years handling customer accounts in a freight forwarding environment
Strong Computer skills - Ms Office, Word, Excel, etc.
Experience in freight forwarding and transportation; CIFFA course completion
Require strong attention to detail and follow up skills a must
Good planning and organizational skills; plans work and measures performance
Ability and willingness to work in a team environment as well as independently
Demonstrated ability to multi-task and meet deadlines in a fast paced environmentSkills and Competencies
Ability to create collaborative engagements and active listening
Service oriented and able to resolve customer grievances
Strong interpersonal skills, building professional relationships internally and externally
Strong problem-solving skills and analytical skills
Ability to multi-task, plan, prioritize and manage time effectively to meet goals and achieve results
Both a team builder and a team-player
Excellent organizational and time management skills
Act as a role model for DSV values and adhere to the Code of Conduct

Language and Computer Skills

Good command, both verbal and written English skills.
Ability to communicate effectively in a diverse multicultural environment.
Microsoft Office suite
Working knowledge of transportation management software i.e., Load Link, PC Miler, Cargowise, Truckmate, etc., would be an asset.

Physical Demands
Prolonged periods sitting and standing at a desk and working on a computer
Regular working hours apply for this position, at times, working beyond these hours may be required by business needs.

Additional Notes / Acknowledgment

Due to the dynamic nature of our industry, your accountabilities and role may change. Duties and responsibilities outlined in this position may be added to or changed when deemed appropriate and necessary by the person who is managerially responsible for this position.

DSV – Global transport and logistic

Qu’est-ce qui vous pousse à bouger?

Read the full bilingual original

DSV – Global Transport and Logistics

Location: CAN - Brampton, Intermodal Drive Job Posting Title: Customer Service Specialist Time Type: Full Time

Compensation: Salary starting at $49,500, plus eligible benefits, in accordance with experience and internal equity

This posting is for an existing vacancy and not intended to create a talent pipeline

KEY DUTIES AND RESPONSIBILITIES

Provide professional customer service
Call customers, when necessary, to advise shipment status and/or obtain information necessary to process shipments
Arrange pick-up and delivery of orders with shipper, consignees and carriers
Negotiate rates with carriers
Track shipments
Build cost effective loads
Coordinate with Customs Department if required
Audit carrier invoices
Trailer pool management
Complex billing of accounts
Maintain tracking reports for internal and external customers
Other duties, as assigned to meet business needs
Quality, Health & Safety:
Supports organizational commitment to ISO 9001
Perform assigned tasks to support DSV meets its objectives and targets regarding quality, health, safety and environment and follow all requirements as set out in the DSV Quality Health Safety Environment policy.
Staff are required to ensure that their day-to-day activities embrace sustainability, Health and safety therefore reducing the impact upon the environment, supporting the communities we work in and reducing incidents in the workplace.

QUALIFICATIONS

Education and Experience

Minimum 3 to 5 years previous experience in a similar role with a solid understanding and knowledge of Ground Freight
Minimum 3 to 5 years handling customer accounts in a freight forwarding environment
Strong Computer skills - Ms Office, Word, Excel, etc.
Experience in freight forwarding and transportation; CIFFA course completion
Require strong attention to detail and follow up skills a must
Good planning and organizational skills; plans work and measures performance
Ability and willingness to work in a team environment as well as independently
Demonstrated ability to multi-task and meet deadlines in a fast paced environmentSkills and Competencies

Ability to create collaborative engagements and active listening
Service oriented and able to resolve customer grievances
Strong interpersonal skills, building professional relationships internally and externally
Strong problem-solving skills and analytical skills
Ability to multi-task, plan, prioritize and manage time effectively to meet goals and achieve results
Both a team builder and a team-player
Excellent organizational and time management skills
Act as a role model for DSV values and adhere to the Code of Conduct

Language and Computer Skills

Good command, both verbal and written English skills.
Ability to communicate effectively in a diverse multicultural environment.
Microsoft Office suite
Working knowledge of transportation management software i.e., Load Link, PC Miler, Cargowise, Truckmate, etc., would be an asset.

Physical Demands
Prolonged periods sitting and standing at a desk and working on a computer
Regular working hours apply for this position, at times, working beyond these hours may be required by business needs.

Additional Notes / Acknowledgment

DSV – Global transport and logistic

Qu’est-ce qui vous pousse à bouger?

Chez DSV, nous bougeons plus que des marchandises. Nous propulsons les carrières, les ambitions et les opportunités. Avec près de 150 000 collègues dans plus de 90 pays, nous sommes un leader mondial du transport et de la logistique et ce sont nos collaborateurs qui donnent vie à nos services et solutions au quotidien.

Des opérations de première ligne aux fonctions commerciales, chaque rôle contribue à maintenir les chaînes d’approvisionnement fluides et les sociétés en fonctionnement. C’est l’endroit où les personnes, les carrières et les idées continuent d’avancer. Nous valorisons la transparence dans notre façon de communiquer et de collaborer. Et où nous gagnons ensemble en nous soutenant mutuellement, en nous défiant les uns les autres et en obtenant des résultats en équipe.

Start here. Go anywhere

C’est notre promesse de mouvement. Une promesse que votre travail compte, que votre contribution compte et que votre carrière peut aller aussi loin que votre ambition l’exige.

Si vous cherchez à avoir un impact, développer votre carrière et faire partie de quelque chose de plus grand – DSV est l’endroit où il faut être.

Visitez dsv.com et suivez-nous sur LinkedIn, Instagram and Facebook

#StartHereGoAnywhere #LifeAtDSV

DSV n’utilise pas l’IA pour sélectionner les candidats

ALERTE FRAUDE : Veuillez noter que DSV ne demandera jamais un entretien par chat ni ne sollicitera des fonds auprès des candidats ou des employés dans le cadre de son processus d’entrevue et d’embauche. Nous n’exigeons aucune forme de paiement et ne demanderons pas d’informations financières personnelles, telles que des informations de carte de crédit ou bancaires. Nos recruteurs ont une adresse courriel @dsv.com ou @ca.dsv.com. Si vous doutez de la légitimité d’une offre d’emploi DSV, veuillez contacter HR@ca.dsv.com.

Apply About employer

More about this job

Responsibilities

Responsible for the detailed management of customer and carrier coordination to ensure efficient freight arrival, off-loading, and delivery. Duties include negotiating rates, tracking shipments, auditing invoices, and maintaining professional customer service standards.

Requirements

Requires 3 to 5 years of experience in a similar freight forwarding or ground freight role. Candidates must possess strong computer skills, attention to detail, and the ability to work effectively in a fast-paced team environment.

Skills

Customer service
Freight forwarding
Ground freight
Logistics
Shipment tracking
Rate negotiation
Invoice auditing
Trailer pool management
Billing
Microsoft Office
Active listening
Problem-solving
Analytical skills
Time management
Organizational skills
Communication

Benefits

Eligible benefits

Visa sponsorship

Not detected in the job text

Keywords

Customer Service Specialist
Freight Forwarding
Ground Freight
Logistics
Transportation
CIFFA
Load Link
PC Miler
Cargowise
Truckmate
ISO 9001
Supply Chain
Shipment Status
Carrier Management
Customs Department
Billing
Data Entry
Reporting
Multitasking
Time Management
Analytical Skills
Problem Solving
Teamwork
Communication
Microsoft Office
Excel
Word
Sustainability
Health and Safety
Quality Assurance

Report this job