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Added 6 mins ago
MC
Financial Services Representative - Full Time (Vineland Branch)
Meridian Credit Union
Vineland, ON
- $50,000 to $53,000 CAD / year
- Full-time
Develop goals with Manager that are clearly defined, measurable and achievable, and align them to business unit and strategic priorities for Meridian
Added 6 mins ago
GT
Analyst, Business Planning and Analysis
Greater Toronto Airports Authority
Toronto, ON
- Full-time
Reporting to the Manager, Business Planning and Analysis this position is responsible for assisting with financial reporting, planning and analysis to support the organization.
Added 6 mins ago
Regional Sales Manager
Alfred Kärcher SE & Co. KG
Montreal, QC · Saint-Laurent, QC
The Regional Sales Manager (RSM) – Canada is responsible for driving sales growth through a hybrid dealer and direct sales model. This role requires a strong technical sales approach,…
Added 6 mins ago
LI
Sales Development Representative, Inbound
Loopio Inc.
Remote, Canada
- $45,200 to $50,000 CAD / year
- Full-time
- Remote
Your manager supports your development by providing ongoing feedback and regular 1-on-1s, we leverage Lattice for our 1:1s and performance conversations
Added 6 mins ago
RA
Senior Software Developer
Rockwell Automation
Kitchener, ON · Canada-Ontario-Kitchener-Strasburg Rd
- $100,000 to $150,000 CAD / year
- Full-time
…Automation, you will help develop, test, maintain OTTO Fleet Manager software used by customers to operate autonomous vehicle fleets. You will work with software developers, product…
Added 7 mins ago
SI
Director of Strategic Partnerships
Strategy Institute
Toronto, ON · Greater Toronto Area, Canada
- Full-time
Open doors and create conversations at the CMO, VP and General Manager level.
Added 7 mins ago
A
Buyer I
ADM
Woodstock, ON
- Full-time
The HUB Buyer I will be adhere to KPI’s developed by the Operations Purchasing Manager to track Procure-to-Pay metrics (POs before invoice, PO cycle time, on-time delivery, PO…
Added 19 mins ago
Digital Media Specialist
Infrastructure Ontario
Toronto, ON
…services, infrastructure lending, commercial projects, and development mandate. IO delivers some of the most complex, ambitious commercial and land development solutions for the Province…
Added 19 mins ago
LE
Assistant Safety Manager
Lark Enterprises Ltd
Surrey, BC
- $90,000 to $100,000 CAD / year
- Full-time
The Assistant Safety Manager supports the Lark HSE Manager in the implementation, monitoring and continuous improvement of the LPL OH&S Program across all LPL projects. This is a hands-on,…
Added 19 mins ago
T
FP Client Service Associate
TD
Toronto, ON · Calgary, AB
- Full-time
…opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been…
Added 19 mins ago
A
Customer Success Manager (AMER)
ApprovalMax
Toronto, ON
- Full-time
ApprovalMax is on the lookout for a motivated Customer Success Manager to join its dedicated Toronto team. In this role, you will act as a trusted advisor to our customers, helping them…
Added 19 mins ago
OS
Planner
Ontario Shipyards Inc.
St. Catharines, ON
- Full-time
…Planner/Production works alongside the Project Office and the Production Manager. This is a highly hands-on role. You will map out the schedules, trade allocations, and technical steps…
Added 19 mins ago
H
Performance Media Specialist
Humanise
Toronto, ON
- Full-time
…transparency with our advertisers, the continuous professional development of our experts, and the constant improvement of our…
Added 22 mins ago
JD
GESTIONNAIRE DE COMPTE LIGNES COMMERCIALES/ CLIENT MANAGER, COMMERCIAL LINES
Jones DesLauriers
Laval, QC
- $70,000 to $90,000 CAD / year
- Full-time
Jones DesLauriers is hiring for an experienced Commercial Account Manager who is a knowledgeable expert advisor in commercial insurance lines of business. The successful candidate will be…
Added 22 mins ago
TP
Analyst, Business Planning and Analysis
Toronto Pearson International Airport
Toronto, ON
- Full-time
Reporting to the Manager, Business Planning and Analysis this position is responsible for assisting with financial reporting, planning and analysis to support the organization.
Added 22 mins ago
G
Performance Media Specialist
Glassroom
Toronto, ON
- Other
…transparency with our advertisers, the continuous professional development of our experts, and the constant improvement of our…
Added 22 mins ago
M
Commercial Sales Manager
MainMicro
Montreal, QC · Greater Montreal Metropolitan Area
- $115,000 to $140,000 CAD / year
- Full-time
We’re looking for a Sales Manager who leads from the front - someone who turns a room of Commercial Account Executives (both junior & senior) into a pipeline-crushing unit, and who’s…
Added 22 mins ago
G
Facilities Manager (6-month contract)
Geotab
Oakville, ON
- Contract
…growth and deliver results! Geotab is seeking a Facilities Manager who will lead the Oakville Office Experience team and oversee the facilities, vendors, projects, and building operations…
Added 22 mins ago
ZI
Bookkeeper
ZenaTech Inc.
Toronto, ON
- $60,000 to $70,000 CAD / year
- Full-time
…applications. Since 2017, the company has leveraged its software development expertise and expanded its drone design and manufacturing capabilities through ZenaDrone to innovate and enhance…
Added 22 mins ago
A
Staff Accountant
Artemis
London, ON
- Full-time
Support month-end close activities, including journal entries, account reconciliations, audit support, and process improvements.
Added 34 mins ago
FS
Sales Account Manager
Fire safety and protection LLC
Markham, ON
- Full-time
The Sales Account Manager works to develop new and potential accounts within a defined territory of Fire Safety and Protection LLC (FSP). The Sales Account Manager will provide expert…
Added 34 mins ago
Senior Manager, Healthcare & Professional Specialist
Scotiabank
Toronto, ON
As the Senior Manager, Healthcare & Professional Banking, you will lead a dynamic team of specialists dedicated to serving the healthcare and professional sectors. This role offers a unique…
Added 34 mins ago
KC
Financial Accountant
Klohn Crippen Berger
Edmonton, AB
- Full-time
This position reports directly to the Manager, Finance & Tax and works closely with members of the finance team, business leaders, and external service providers. The role provides broad,…
Added 34 mins ago
KC
Senior Financial Accountant
Klohn Crippen Berger
Edmonton, AB
- Full-time
This position reports directly to the Manager, Finance & Tax and has an indirect functional reporting relationship to Corporate Finance. This role works closely with internal teams,…
Added 34 mins ago
B
Customer Success Manager
BlueCat
Canada
- Full-time
As a Pooled Customer Success Manager, you serve a shared portfolio of customers alongside your teammates rather than owning a named list of your own. Any customer in the pool may be yours…

DSV

Operational Account Manager

Brampton, ON, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Experience: 2 years of experience in Account Management (minimum)
Posting language: English
Posted: Oct 7, 2026

Original job description

DSV – Global Transport and Logistics

DSV encourages inclusivity and are committed to diversity in the workplace while welcoming applications from all qualified individuals including women, members of visible minorities, aboriginal persons, and persons with disabilities. Our goal is to provide an inclusive environment for all to succeed. We work with candidates with disabilities throughout the recruitment process to ensure that they have what they need to be at their best. Please reach out to Human Resources should you require accommodation during the recruitment process.

Location: CAN - Brampton, Intermodal Drive Job Posting Title: Operational Account Manager Time Type: Full Time

Compensation: Salary starting at $65,000, plus eligible benefits, in accordance with experience and internal equity

This posting is for an existing vacancy and not intended to create a talent pipeline

SUMMARY The Operations, Account Manager is responsible for managing and developing the assigned Accounts for the DSV Road team as well as meeting the objectives of growth and profitability across the organization. The primary purposes of this roles are take overall responsibility of assigned accounts between Montreal and Milton Office and to increase profitability on all areas of the designated accounts across North America, Including Internal accounts with DSV Air & Sea and DSV Solutions.

KEY DUTIES AND RESPONSIBILITIES

Analyze booking information from customers to determine and verify the service requirements Co-ordinates the flow of inbound and outbound freight while staying abreast of daily priorities and weekly transportation targets. Create Weekly, Monthly Quarterly & Annual Business review Power Point Presentations for the customer. Conduct Monthly Quarterly & Annual Business reviews with the customer to understand their trends. (in person or Virtual) Meet and exceed customer requirements at every stage of the order fulfillment process by assuming responsibility for total customer satisfaction. Being courteous and responsive in all interactions with clients. Ensures the timely resolution of customer inquiries, concerns, and problems. Develop SOPs for your assigned accounts and ensure cross-training of colleagues Effectively negotiate rates and terms with carriers and customers Effectively and efficiently responding to internal and external client’s inquiries; resolving any conflicts or problems that might arise Focus on servicing and building book business with DSV Air & Sea and establish a one stop-shop for all of their transportation needs. Build a Center of Excellence (CoE) for any transportation needs originating from Air & Sea Business, across North America (as required). Focus on communication and customer service. Work closely with Colleagues to plan and execute the requirements from customers, including but not limited to training and outsourcing functions to colleagues Assist as needed with pricing internal and external business (via the shared rates email) Communicate with carriers to monitor freight movement Milestones updates are entered in Real time in the TMS Monitor carriers who are unresponsive and inform dispatchers and supervisor of escalated issues Communicate any modifications to sales team to update clients Ensures that tracking meets established standards but will escalate for resolution as appropriate. Understand current industry market conditions. Communicate any carrier issues that might impact operations. Working knowledge of transportation cargo claims, transportation laws and risk management Keep the Operations Team and Sales updated on significant issues or trends.

Quality, Health & Safety:

Supports organizational commitment to ISO 9001, ISO 45001 certification – Montreal location Perform assigned tasks to support DSV meets its objectives and targets regarding quality, health, safety and environment and follow all requirements as set out in the DSV Quality Health Safety Environment policy. Staff are required to ensure that their day-to-day activities embrace sustainability, Health and safety therefore reducing the impact upon the environment, supporting the communities we work in and reducing incidents in the workplace.

QUALIFICATIONS

Education and Experience

Minimum 4-5 years in transportation/logistics/distribution College Diploma / University Degree in Business, Logistics, or International Trade preferable 2 years of experience in Account Management (minimum) CIFFA certificate, an asset Dangerous Goods Certification, an asset

Skills and Competencies

General Operations Skills/Competencies:

Good command, both verbal and written, English skills. Ability to create collaborative engagements and active listening Ability to Create PowerPoint Presentations Strong problem-solving skills and analytical skills Ability to work in Power B.I. Must have a minimum of Intermediate Excel skillset Service oriented and able to resolve customer grievances Strong interpersonal skills, building professional relationships internally and externally Ability to multi-task, plan, prioritize and manage time effectively to meet goals and achieve results Both a team builder and a team-player Excellent organizational and time management skills Act as a role model for DSV values and adhere to the Code of Conduct

Language and Computer Skills

English is the principal language for this position, additional languages may be required in other locations. Ability to communicate effectively in a diverse multicultural environment. Microsoft Office suite Working knowledge of transportation management software i.e., Load Link, PC Miler, etc., would be an asset.

Physical Demands

Prolonged periods sitting and standing at a desk and working on a computer Regular working hours apply for this position, at times, working beyond these hours may be required by business needs.

DSV – Global transport and logistics

What moves you?

At DSV, we move more than goods. We move careers, ambitions and opportunities.

With close to 150,000 colleagues in over 90 countries, we are the global leader in transport and logistics, and it is our people who bring our services and solutions to life every day. From frontline operations to business functions, every role contributes to keeping supply chains flowing and societies running.

Here, you are trusted to take ownership, act on your ideas and make decisions that create real impact. It is a place where people, careers and ideas keep moving forward. We value transparency in how we communicate and collaborate, and we win together by supporting each other, challenging each other and delivering results as a team.

Start here. Go anywhere

This is our promise of movement. A promise that your work matters, your contribution counts, and your career can move as far as your ambition takes it.

If you are looking to make an impact, grow your career and be part of something bigger, DSV is the place to be.

Visit dsv.com and follow us on LinkedIn, Instagram and Facebook

#StartHereGoAnywhere #LifeAtDSV

DSV does not use AI to screen candidates during the recruitment process

FRAUD ALERT: Please note that DSV will never request a chat interview or solicit funds from applicants or employees through its interviewing and hiring process. We do not require any form of payment and will not ask for personal financial information, such as credit card or banking information. Our recruiters have an @dsv.com or @ca.dsv.com email address. If you question the legitimacy of any DSV job posting, please reach out to HR@ca.dsv.com.

Apply About employer

More about this job

Responsibilities

The Operational Account Manager is responsible for managing and developing assigned accounts to meet growth and profitability objectives across North America. They coordinate freight flow, resolve customer inquiries, and conduct business reviews to ensure total customer satisfaction.

Requirements

Candidates must have a minimum of 4-5 years of experience in transportation, logistics, or distribution, with at least 2 years in account management. A college diploma or university degree in Business, Logistics, or International Trade is preferred.

Skills

Account management
Logistics
Transportation
Customer service
Problem-solving
Analytical skills
Microsoft Excel
PowerPoint
Negotiation
Supply chain
Communication
Time management
Organizational skills
Freight coordination
SOP development
Cross-training

Benefits

Eligible benefits

Visa sponsorship

Not detected in the job text

Keywords

Logistics
Transportation
Account Management
Freight
Supply Chain
ISO 9001
ISO 45001
Business Review
SOP
Power BI
Microsoft Office
Load Link
PC Miler
Cargo Claims
Risk Management
Customer Satisfaction
Intermodal
Distribution
International Trade
Carrier Management
Dispatch
Sustainability
Health and Safety
Operations
Client Relations

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