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Added 3 hours ago
KH
Bilingual Coordinator, Outreach & Partnerships
Kids Help Phone
Toronto, ON
- $46,700 to $49,000 CAD / year
- Full-time
Are you motivated by the chance to help ensure all young people in Canada can access mental health support and Feel Out Loud? Kids Help Phone (KHP) is Canada’s Unlock The Hope Youth…
Added 3 hours ago
SC
shift supervisor - Store# 55227, 655 UNIVERSITY AVE
Starbucks Coffee Company
Orillia, ON
- Full-time
As a Starbucks Shift Supervisor, you will assist the store manager in executing store operations during scheduled shifts. As a team lead, you will deploy partners and delegate tasks to…
Added 3 hours ago
SC
shift supervisor - Store# 00167, COQUITLAM
Starbucks Coffee Company
Coquitlam, BC
- Full-time
As a Starbucks Shift Supervisor, you will assist the store manager in executing store operations during scheduled shifts. As a team lead, you will deploy partners and delegate tasks to…
Added 3 hours ago
T
Director, Data Platform Engineering
TD
Toronto, ON
- Full-time
Partner with business, product, architecture, security, infrastructure, and operations leaders to prioritize investments and accelerate business outcomes.
Added 3 hours ago
LF
Partenaire d’affaires, talents et culture (Bilingue) / Business Partner, Talent and Culture (Bilingual)
La Fromagerie Coopéerative St-Albert
ON · The Nation/La Nation, ON
- $75,000 to $90,000 CAD / year
- Full-time
· Développer une compréhension approfondie des opérations, des équipes et des priorités d’affaires.
Added 3 hours ago
AC
NATIONAL ACCOUNT MANAGER- ON PREMISE
Asahi Canada
Toronto, ON
- $87,840 to $109,800 CAD / year
- Full-time
…the Tokyo Stock Exchange, Japan. Employing more than 12,000 people, Asahi Europe & International is the custodian for leading super premium lager brands Peroni Nastro Azzurro, Grolsch,…
Added 3 hours ago
Site Inspector
Hatch
Mississauga, ON
…globe. With expertise in sustainable studies, asset building and operations, and industry-leading efficiencies, our best-in-class team leverages methodologies, governance and systems that…
Added 3 hours ago
SB
Account Manager (Walmart)- Special Project
Scandinavian Building Services
Barrie, ON
- Contract
…continue to grow we are looking to add a Special Project-Account Manager (Walmart) in Barrie, ON to the Scandi…
Added 3 hours ago
CE
Staff Discipline Facilities Engineer (ICE)
Cenovus Energy
Calgary, AB
- Full-time
Reporting to the Senior Manager, Discipline Facilities Engineering, the Staff Discipline Facilities Engineer (ICE) provides specialized instrumentation, controls and electrical engineering…
Added 3 hours ago
BP
Asset Protection Manager - 12 Month Contract
Bass Pro Shops
Calgary, AB
- Full-time
Reporting to the Regional Asset Protection Manager, the Retail Asset Protection Manager is responsible for proactively protecting all Bass Pro Shops and Cabela’s assets in our retail…
Added 3 hours ago
Maintenance Planner (Miller Lake)
The Government of Nova Scotia
NS · MILLER LAKE, NS
As the Maintenance Planner, you assist the Manager of Fleet Services in planning and the day-to-day operations of the shop. Daily, you provide solutions and exceptional client service all…
Added 4 hours ago
Driver Helper 490
Purolator
Mississauga, ON
…the promises we deliver – it’s all possible because of our people. So, whether you’re looking to build new skills, make an impact in your community, or inspire your team, we go there for…
Added 4 hours ago
WC
National Accounts Manager
White Cap Canada
Vaughan, ON
- Full-time
A position at White Cap isn’t your ordinary job. You’ll work in an exciting and diverse environment, meet interesting people, and have a variety of career opportunities.
Added 4 hours ago
DQ
restaurant manager
Dairy Queen
Edmonton, AB
- Full-time
Participates in a government or community program or initiative that supports Indigenous people
Added 4 hours ago
IN
Controller
IESO Nova Scotia
Halifax, NS
- Full-time
…organization created by the Nova Scotia Government that began operations in 2025. IESO Nova Scotia will reform the way Nova Scotia’s energy system is managed by assuming responsibility for…
Added 4 hours ago
PP
restaurant manager
Pita Pit
Guelph, ON
- Full-time
Plan, organize, direct, control and evaluate daily operations
Added 4 hours ago
IT Project Manager
Imperial Brady
Montreal, QC · Saint-Laurent, QC
Imperial Brady Canada, leading national distributor, has a job open in Saint-Laurent. The Project Manager will be accountable for establishing clear objectives and plans, coordinating…
Added 4 hours ago
LC
Directeur adjoint de magasin
Loblaw Companies Limited
Victoriaville, QC
- Full-time
Reporting to the Store Manager, the Assistant Store Manager will provide excellence in customer service. Demonstrate leadership by managing employees and effectively planning.
Added 4 hours ago
HS
Territory Sales Manager
Hercules SLR
NS · Dartmouth, NS
- Full-time
Work With a Team That Puts Safety, Quality, and People First.
Added 4 hours ago
Industrial Mechanic/Millwright - Maintenance and Operations (Pre-Approved)
Nova Scotia Health and IWK Health
Bridgewater, NS
Reporting to the Maintenance & Operations Assistant Manager, the Industrial Mechanic/Millwright is responsible for maintaining and repairing physical plant and related mechanical systems…
Added 5 hours ago
CK
Property and Facilities Manager
Camp Kadesh
Christopher Lake, SK
- Full-time
Mission Statement: Camp Kadesh exists to help people experience the love of Jesus.
Added 5 hours ago
K
Paid Social Manager
Klick
Toronto, ON
- Full-time
…Year – Health. Klick is also consistently recognized for its people-first culture, including Great Place to Work, Best Workplace for Women, Best Workplace for Inclusion, Most Admired…
Added 5 hours ago
'
Forward Deployment Engineer Lead- Commercial
''
Toronto, ON
- Full-time
- Other
The FDE Commercial Lead is part of McCain’s Artificial Intelligence organization and reports to the FDE Practice Manager. This individual contributor role leads the Portfolio FDE talent…
Added 5 hours ago
JI
Truck Driver Class 3 Boom/Hitchhiker
J.D. Irving, Limited
St. John's, NL
- Full-time
At KENT, people don't just take jobs. They build careers.
Added 5 hours ago
Store Manager Edmonton South - Cabela's
EssilorLuxottica Group
AB · Edmonton, AB
…develop your customer expertise and care, and feel supported by people who embrace you. With us, you’ll bring warmth into the hearts and souls of our customers and the world we live in. We…

DSV

Operational Account Manager

Brampton, ON, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Experience: 2 years of experience in Account Management (minimum)
Posting language: English
Posted: Oct 7, 2026

Original job description

DSV – Global Transport and Logistics

DSV encourages inclusivity and are committed to diversity in the workplace while welcoming applications from all qualified individuals including women, members of visible minorities, aboriginal persons, and persons with disabilities. Our goal is to provide an inclusive environment for all to succeed. We work with candidates with disabilities throughout the recruitment process to ensure that they have what they need to be at their best. Please reach out to Human Resources should you require accommodation during the recruitment process.

Location: CAN - Brampton, Intermodal Drive Job Posting Title: Operational Account Manager Time Type: Full Time

Compensation: Salary starting at $65,000, plus eligible benefits, in accordance with experience and internal equity

This posting is for an existing vacancy and not intended to create a talent pipeline

SUMMARY The Operations, Account Manager is responsible for managing and developing the assigned Accounts for the DSV Road team as well as meeting the objectives of growth and profitability across the organization. The primary purposes of this roles are take overall responsibility of assigned accounts between Montreal and Milton Office and to increase profitability on all areas of the designated accounts across North America, Including Internal accounts with DSV Air & Sea and DSV Solutions.

KEY DUTIES AND RESPONSIBILITIES

Analyze booking information from customers to determine and verify the service requirements Co-ordinates the flow of inbound and outbound freight while staying abreast of daily priorities and weekly transportation targets. Create Weekly, Monthly Quarterly & Annual Business review Power Point Presentations for the customer. Conduct Monthly Quarterly & Annual Business reviews with the customer to understand their trends. (in person or Virtual) Meet and exceed customer requirements at every stage of the order fulfillment process by assuming responsibility for total customer satisfaction. Being courteous and responsive in all interactions with clients. Ensures the timely resolution of customer inquiries, concerns, and problems. Develop SOPs for your assigned accounts and ensure cross-training of colleagues Effectively negotiate rates and terms with carriers and customers Effectively and efficiently responding to internal and external client’s inquiries; resolving any conflicts or problems that might arise Focus on servicing and building book business with DSV Air & Sea and establish a one stop-shop for all of their transportation needs. Build a Center of Excellence (CoE) for any transportation needs originating from Air & Sea Business, across North America (as required). Focus on communication and customer service. Work closely with Colleagues to plan and execute the requirements from customers, including but not limited to training and outsourcing functions to colleagues Assist as needed with pricing internal and external business (via the shared rates email) Communicate with carriers to monitor freight movement Milestones updates are entered in Real time in the TMS Monitor carriers who are unresponsive and inform dispatchers and supervisor of escalated issues Communicate any modifications to sales team to update clients Ensures that tracking meets established standards but will escalate for resolution as appropriate. Understand current industry market conditions. Communicate any carrier issues that might impact operations. Working knowledge of transportation cargo claims, transportation laws and risk management Keep the Operations Team and Sales updated on significant issues or trends.

Quality, Health & Safety:

Supports organizational commitment to ISO 9001, ISO 45001 certification – Montreal location Perform assigned tasks to support DSV meets its objectives and targets regarding quality, health, safety and environment and follow all requirements as set out in the DSV Quality Health Safety Environment policy. Staff are required to ensure that their day-to-day activities embrace sustainability, Health and safety therefore reducing the impact upon the environment, supporting the communities we work in and reducing incidents in the workplace.

QUALIFICATIONS

Education and Experience

Minimum 4-5 years in transportation/logistics/distribution College Diploma / University Degree in Business, Logistics, or International Trade preferable 2 years of experience in Account Management (minimum) CIFFA certificate, an asset Dangerous Goods Certification, an asset

Skills and Competencies

General Operations Skills/Competencies:

Good command, both verbal and written, English skills. Ability to create collaborative engagements and active listening Ability to Create PowerPoint Presentations Strong problem-solving skills and analytical skills Ability to work in Power B.I. Must have a minimum of Intermediate Excel skillset Service oriented and able to resolve customer grievances Strong interpersonal skills, building professional relationships internally and externally Ability to multi-task, plan, prioritize and manage time effectively to meet goals and achieve results Both a team builder and a team-player Excellent organizational and time management skills Act as a role model for DSV values and adhere to the Code of Conduct

Language and Computer Skills

English is the principal language for this position, additional languages may be required in other locations. Ability to communicate effectively in a diverse multicultural environment. Microsoft Office suite Working knowledge of transportation management software i.e., Load Link, PC Miler, etc., would be an asset.

Physical Demands

Prolonged periods sitting and standing at a desk and working on a computer Regular working hours apply for this position, at times, working beyond these hours may be required by business needs.

DSV – Global transport and logistics

What moves you?

At DSV, we move more than goods. We move careers, ambitions and opportunities.

With close to 150,000 colleagues in over 90 countries, we are the global leader in transport and logistics, and it is our people who bring our services and solutions to life every day. From frontline operations to business functions, every role contributes to keeping supply chains flowing and societies running.

Here, you are trusted to take ownership, act on your ideas and make decisions that create real impact. It is a place where people, careers and ideas keep moving forward. We value transparency in how we communicate and collaborate, and we win together by supporting each other, challenging each other and delivering results as a team.

Start here. Go anywhere

This is our promise of movement. A promise that your work matters, your contribution counts, and your career can move as far as your ambition takes it.

If you are looking to make an impact, grow your career and be part of something bigger, DSV is the place to be.

Visit dsv.com and follow us on LinkedIn, Instagram and Facebook

#StartHereGoAnywhere #LifeAtDSV

DSV does not use AI to screen candidates during the recruitment process

FRAUD ALERT: Please note that DSV will never request a chat interview or solicit funds from applicants or employees through its interviewing and hiring process. We do not require any form of payment and will not ask for personal financial information, such as credit card or banking information. Our recruiters have an @dsv.com or @ca.dsv.com email address. If you question the legitimacy of any DSV job posting, please reach out to HR@ca.dsv.com.

Apply About employer

More about this job

Responsibilities

The Operational Account Manager is responsible for managing and developing assigned accounts to meet growth and profitability objectives across North America. They coordinate freight flow, resolve customer inquiries, and conduct business reviews to ensure total customer satisfaction.

Requirements

Candidates must have a minimum of 4-5 years of experience in transportation, logistics, or distribution, with at least 2 years in account management. A college diploma or university degree in Business, Logistics, or International Trade is preferred.

Skills

Account management
Logistics
Transportation
Customer service
Problem-solving
Analytical skills
Microsoft Excel
PowerPoint
Negotiation
Supply chain
Communication
Time management
Organizational skills
Freight coordination
SOP development
Cross-training

Benefits

Eligible benefits

Visa sponsorship

Not detected in the job text

Keywords

Logistics
Transportation
Account Management
Freight
Supply Chain
ISO 9001
ISO 45001
Business Review
SOP
Power BI
Microsoft Office
Load Link
PC Miler
Cargo Claims
Risk Management
Customer Satisfaction
Intermodal
Distribution
International Trade
Carrier Management
Dispatch
Sustainability
Health and Safety
Operations
Client Relations

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