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Added 3 mins ago
NV
Cybersecurity, Senior Technical Lead (ID#5560)
New Value Solutions
Vancouver, BC · Greater Vancouver, BC
- Contract
10+ years in IT security, including 4+ years as a lead, principal, or senior technical design authority directing several engineering teams at once.
Added 17 mins ago
QU
Administrative Assistant to the Associate Vice-Principal (J-)
Queens University
Kingston, ON
- $62,142 to $75,772 CAD / year
- Full-time
- On-site
…Director?), the Administrative Assistant to the Associate Vice-Principal (?Administrative Assistant?) is responsible for providing senior level organizational and administrative support to…
Added 18 mins ago
W
Principal Electrical Engineer
Worley
Markham, ON · Oakville, ON
- Full-time
Added 18 mins ago
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Principal Product Manager
Microsoft
Vancouver, BC · Goodwood, ON
- Full-time
As a Principal Product Manager, you will define and drive the vision, strategy, and roadmap for next-generation data integration experiences. You will work closely with customers, partners,…
Added 33 mins ago
PT
Temporary Assistant Caretaker (#056-VA)
Pembina Trails School Division
Winnipeg, MB
- Part-time
…Assistant Caretaker accepts direction from the Caretaker 1 and/or Principal. The Assistant Caretaker also accepts direction from the evening Custodial Co-ordinator. At all times the…
Added 33 mins ago
WI
Principal Conveyance Engineer - Civil Engineering
WSP in Canada
Vaughan, ON
- Full-time
…stormwater infrastructure that helps communities thrive. As a Principal Conveyance Engineer, you'll provide technical leadership on complex conveyance projects across Ontario and Canada,…
Added 33 mins ago
WI
Principal Conveyance Engineer - Civil Engineering
WSP in Canada
Toronto, ON · Etobicoke, ON
- Full-time
…stormwater infrastructure that helps communities thrive. As a Principal Conveyance Engineer, you'll provide technical leadership on complex conveyance projects across Ontario and Canada,…
Added 33 mins ago
WI
Principal Conveyance Engineer - Civil Engineering
WSP in Canada
Mississauga, ON
- Full-time
…stormwater infrastructure that helps communities thrive. As a Principal Conveyance Engineer, you'll provide technical leadership on complex conveyance projects across Ontario and Canada,…
Added 33 mins ago
WI
Principal Conveyance Engineer - Civil Engineering
WSP in Canada
Markham, ON
- Full-time
…stormwater infrastructure that helps communities thrive. As a Principal Conveyance Engineer, you'll provide technical leadership on complex conveyance projects across Ontario and Canada,…
Added 33 mins ago
IG
Gestionnaire, systèmes financiers***Manager, Financial Systems
IPEX Group
CA - IDS - Office
- Full-time
Added 33 mins ago
A
Gestionnaire, systèmes financiers***Manager, Financial Systems
Aliaxis
CA - IDS - Office
- Full-time
Added 33 mins ago
E
Principal Technical Consultant, Senior Hydrogeologist
ERM
Calgary, AB · Vancouver, BC
- $109,900 to $147,300 CAD / year
- Full-time
…offers the platform to make a meaningful strategic impact. As a Principal Technical Consultant, Senior Hydrogeologist based in Calgary or Vancouver, you will play a key role in advancing…
Added 47 mins ago
WU
Technical Customer Support 2
West Unified Communications Services (formerly known as InterCall Asia Pacific)
Montreal, QC
- Full-time
Servir de point de contact principal pour les problèmes des clients en effectuant la triage initiale, l’analyse technique et le dépannage avancé des services Intrado et des solutions 911.
Added 47 mins ago
SC
Design Director
Sony Computer Entertainment France SA
Montreal, QC
- Full-time
AAA Track Record: Minimum of 6+ years of experience in game design, with at least one shipped major AAA multiplayer title in a Senior, Lead, or Principal role.
Added 47 mins ago
SC
Design Director
Sony Computer Entertainment France SA
Montreal, QC
- Full-time
…multijoueur AAA majeur lancé commercialement dans un rôle senior, principal ou de…
Added 47 mins ago
TU
Junior NLP Data Scientist
The University of British Columbia
Vancouver, BC
- $5,692.25 to $8,179.5 CAD / month
- Part-time
The Junior NLP Data Scientist receives direct direction and reports to the Principal Investigators, Dr. John-Jose Nunez and Dr. Trisha Chakrabarty. The Data Scientist will also interact…
Added 47 mins ago
S
Platform Solution Architect /Architecte de solutions de plateforme (Montreal/Toronto)
Slalom
Toronto, ON · Greater Toronto Area, Canada
- Full-time
Rôle: Ingénieur(e) principal(e) – Ingénierie des plateformes
Added 1 hour ago
HS
Head Caretaker - St. Michael’s School (Pincher Creek)
Holy Spirit Catholic School Division
Pincher, AB
- Full-time
By virtue of the submission of an application, the applicant agrees that the principal or designate can contact previous employers for the purpose of conducting confidential reference…
Added 1 hour ago
HS
Education Assistant - St. Paul School
Holy Spirit Catholic School Division
Lethbridge, AB
- Part-time
…the Inclusive Education Lead, the classroom teacher, and the…
Added 1 hour ago
HS
Education Assistant - St. Paul School
Holy Spirit Catholic School Division
Lethbridge, AB
- Part-time
…the Inclusive Education Lead, the classroom teacher, and the…
Added 1 hour ago
TH
CAISSIER(ÈRE) PRINCIPAL(E) - disponible en tout temps
The Home Depot Canada
Montreal, QC
- Part-time
Added 1 hour ago
1
Senior Engagement Manager
15Rock
Toronto, ON · Greater Toronto Area, Canada
- $100,000 to $120,000 CAD / year
- Full-time
You’ll work closely with a Principal, present findings together and take responsibility for the quality and delivery of your projects. You’ll also work directly with the founder and senior…
Added 1 hour ago
CC
Retail Sales Associate
Canna Cabana
Ottawa, ON · Barrhaven, Ottawa, ON
- $17.95 to $18.5 CAD / hour
- Part-time
Additional points: The job posting reflects the general details considered necessary to describe the principal functions and duties as required for proper evaluation of the job. There may…
Added 1 hour ago
CC
Retail Shift Leader
Canna Cabana
Hinton, AB
- Part-time
Additional points: The job posting reflects the general details considered necessary to describe the principal functions and duties as required for proper evaluation of the job. There may…
Added 1 hour ago
RB
Principal Enterprise Architect
Royal Bank of Canada
Toronto, ON
- Full-time
The Principal Enterprise Architect (EA) is responsible for developing enterprise vision and target state architecture for CNB and the assigned business domains within the bank aligned to…

DSV

Operational Account Manager

Brampton, ON, Canada

Full-time

Apply About employer

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Job details

Job type: Full-time
Experience: 2 years of experience in Account Management (minimum)
Posting language: English
Posted: Oct 7, 2026

Original job description

DSV – Global Transport and Logistics

DSV encourages inclusivity and are committed to diversity in the workplace while welcoming applications from all qualified individuals including women, members of visible minorities, aboriginal persons, and persons with disabilities. Our goal is to provide an inclusive environment for all to succeed. We work with candidates with disabilities throughout the recruitment process to ensure that they have what they need to be at their best. Please reach out to Human Resources should you require accommodation during the recruitment process.

Location: CAN - Brampton, Intermodal Drive Job Posting Title: Operational Account Manager Time Type: Full Time

Compensation: Salary starting at $65,000, plus eligible benefits, in accordance with experience and internal equity

This posting is for an existing vacancy and not intended to create a talent pipeline

SUMMARY The Operations, Account Manager is responsible for managing and developing the assigned Accounts for the DSV Road team as well as meeting the objectives of growth and profitability across the organization. The primary purposes of this roles are take overall responsibility of assigned accounts between Montreal and Milton Office and to increase profitability on all areas of the designated accounts across North America, Including Internal accounts with DSV Air & Sea and DSV Solutions.

KEY DUTIES AND RESPONSIBILITIES

Analyze booking information from customers to determine and verify the service requirements Co-ordinates the flow of inbound and outbound freight while staying abreast of daily priorities and weekly transportation targets. Create Weekly, Monthly Quarterly & Annual Business review Power Point Presentations for the customer. Conduct Monthly Quarterly & Annual Business reviews with the customer to understand their trends. (in person or Virtual) Meet and exceed customer requirements at every stage of the order fulfillment process by assuming responsibility for total customer satisfaction. Being courteous and responsive in all interactions with clients. Ensures the timely resolution of customer inquiries, concerns, and problems. Develop SOPs for your assigned accounts and ensure cross-training of colleagues Effectively negotiate rates and terms with carriers and customers Effectively and efficiently responding to internal and external client’s inquiries; resolving any conflicts or problems that might arise Focus on servicing and building book business with DSV Air & Sea and establish a one stop-shop for all of their transportation needs. Build a Center of Excellence (CoE) for any transportation needs originating from Air & Sea Business, across North America (as required). Focus on communication and customer service. Work closely with Colleagues to plan and execute the requirements from customers, including but not limited to training and outsourcing functions to colleagues Assist as needed with pricing internal and external business (via the shared rates email) Communicate with carriers to monitor freight movement Milestones updates are entered in Real time in the TMS Monitor carriers who are unresponsive and inform dispatchers and supervisor of escalated issues Communicate any modifications to sales team to update clients Ensures that tracking meets established standards but will escalate for resolution as appropriate. Understand current industry market conditions. Communicate any carrier issues that might impact operations. Working knowledge of transportation cargo claims, transportation laws and risk management Keep the Operations Team and Sales updated on significant issues or trends.

Quality, Health & Safety:

Supports organizational commitment to ISO 9001, ISO 45001 certification – Montreal location Perform assigned tasks to support DSV meets its objectives and targets regarding quality, health, safety and environment and follow all requirements as set out in the DSV Quality Health Safety Environment policy. Staff are required to ensure that their day-to-day activities embrace sustainability, Health and safety therefore reducing the impact upon the environment, supporting the communities we work in and reducing incidents in the workplace.

QUALIFICATIONS

Education and Experience

Minimum 4-5 years in transportation/logistics/distribution College Diploma / University Degree in Business, Logistics, or International Trade preferable 2 years of experience in Account Management (minimum) CIFFA certificate, an asset Dangerous Goods Certification, an asset

Skills and Competencies

General Operations Skills/Competencies:

Good command, both verbal and written, English skills. Ability to create collaborative engagements and active listening Ability to Create PowerPoint Presentations Strong problem-solving skills and analytical skills Ability to work in Power B.I. Must have a minimum of Intermediate Excel skillset Service oriented and able to resolve customer grievances Strong interpersonal skills, building professional relationships internally and externally Ability to multi-task, plan, prioritize and manage time effectively to meet goals and achieve results Both a team builder and a team-player Excellent organizational and time management skills Act as a role model for DSV values and adhere to the Code of Conduct

Language and Computer Skills

English is the principal language for this position, additional languages may be required in other locations. Ability to communicate effectively in a diverse multicultural environment. Microsoft Office suite Working knowledge of transportation management software i.e., Load Link, PC Miler, etc., would be an asset.

Physical Demands

Prolonged periods sitting and standing at a desk and working on a computer Regular working hours apply for this position, at times, working beyond these hours may be required by business needs.

DSV – Global transport and logistics

What moves you?

At DSV, we move more than goods. We move careers, ambitions and opportunities.

With close to 150,000 colleagues in over 90 countries, we are the global leader in transport and logistics, and it is our people who bring our services and solutions to life every day. From frontline operations to business functions, every role contributes to keeping supply chains flowing and societies running.

Here, you are trusted to take ownership, act on your ideas and make decisions that create real impact. It is a place where people, careers and ideas keep moving forward. We value transparency in how we communicate and collaborate, and we win together by supporting each other, challenging each other and delivering results as a team.

Start here. Go anywhere

This is our promise of movement. A promise that your work matters, your contribution counts, and your career can move as far as your ambition takes it.

If you are looking to make an impact, grow your career and be part of something bigger, DSV is the place to be.

Visit dsv.com and follow us on LinkedIn, Instagram and Facebook

#StartHereGoAnywhere #LifeAtDSV

DSV does not use AI to screen candidates during the recruitment process

FRAUD ALERT: Please note that DSV will never request a chat interview or solicit funds from applicants or employees through its interviewing and hiring process. We do not require any form of payment and will not ask for personal financial information, such as credit card or banking information. Our recruiters have an @dsv.com or @ca.dsv.com email address. If you question the legitimacy of any DSV job posting, please reach out to HR@ca.dsv.com.

Apply About employer

More about this job

Responsibilities

The Operational Account Manager is responsible for managing and developing assigned accounts to meet growth and profitability objectives across North America. They coordinate freight flow, resolve customer inquiries, and conduct business reviews to ensure total customer satisfaction.

Requirements

Candidates must have a minimum of 4-5 years of experience in transportation, logistics, or distribution, with at least 2 years in account management. A college diploma or university degree in Business, Logistics, or International Trade is preferred.

Skills

Account management
Logistics
Transportation
Customer service
Problem-solving
Analytical skills
Microsoft Excel
PowerPoint
Negotiation
Supply chain
Communication
Time management
Organizational skills
Freight coordination
SOP development
Cross-training

Benefits

Eligible benefits

Visa sponsorship

Not detected in the job text

Keywords

Logistics
Transportation
Account Management
Freight
Supply Chain
ISO 9001
ISO 45001
Business Review
SOP
Power BI
Microsoft Office
Load Link
PC Miler
Cargo Claims
Risk Management
Customer Satisfaction
Intermodal
Distribution
International Trade
Carrier Management
Dispatch
Sustainability
Health and Safety
Operations
Client Relations

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