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Added 10 mins ago
TC
Assistant Store Manager Winners - Thunder Bay
TJX Canada – Winners, Marshalls, HomeSense
Thunder Bay, ON
- $48,592.5 to $68,029.5 CAD / year
- Full-time
Attract, recruit, and cultivate top talent by providing comprehensive training and ongoing development for Associates. Serve as a mentor and role model, fostering a supportive environment…
Added 25 mins ago
T
Senior Business Information Management Analyst (HR Data Management)
TD
Toronto, ON · Montreal, QC
- Full-time
…opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been…
Added 40 mins ago
SS
Production Manager
Summit Search Group
Winnipeg, MB
- Full-time
Summit Search Group has been retained by Naleway Foods on the recruitment of their next Production Manager / Training and Compliance Practitioner. Naleway Foods is a Winnipeg-based frozen…
Added 55 mins ago
DO
Director, Evaluation
Department of Energy and Economic Diversification
Perth South, ON
- Full-time
A current CV detailing your skills, work history and key achievements. Please include contact details of two referees – ideally including your current or most recent line manager.
Added 1 hour ago
HT
Manager, Internal Controls
Husky Technologies
Bolton, ON
- Full-time
…values. We are looking for people with the inspiration and talent to develop with us as we pursue our ambitious growth…
Added 1 hour ago
HT
Financial Manager - PLM (Product Line Mgmt)
Husky Technologies
Bolton, ON
- Full-time
Title: Financial Manager - PLM (Product Line Mgmt)
Added 1 hour ago
HT
IT Internal Auditor
Husky Technologies
Bolton, ON
- Full-time
Supporting Senior Manager, IT Audit and other auditors in the development and execution of audit plans, operational reviews and project engagements.
Added 2 hours ago
BV
QUALITY ASSURANCE COORDINATOR
Bureau Veritas | Marine & Offshore
Mississauga, ON
- $54,000 to $60,000 CAD / year
- Contract
Supporting the QA function within the local laboratory. With supervision received from the QA Manager and/or QA Specialist, assisting in the implementation of the QA program to ensure that…
Added 2 hours ago
Senior Manager, Event Operations
BC Pavilion Corporation (owner and operator of BC Place and Vancouver Convention Centre)
Vancouver, BC
The Senior Manager, Event Operations is responsible for leading the delivery of events, ensuring seamless execution and exceptional experiences for clients and guests. The role provides…
Added 2 hours ago
Senior Manager, Event Operations
BC Pavilion Corporation (owner and operator of BC Place and Vancouver Convention Centre)
Vancouver, BC
The Senior Manager, Event Operations is responsible for leading the delivery of events, ensuring seamless execution and exceptional experiences for clients and guests. The role provides…
Added 2 hours ago
RC
Cosmetician
Rexall Care Network
Surrey, BC
- Full-time
At Rexall, we are community difference makers. We are leaders in health and wellness and a talent destination for over 7000+ Rexall team members. Together, we are defining better health…
Added 3 hours ago
LA
FP&A MANAGER/SENIOR MANAGER
LayerZero Asia
Vancouver, BC
- Full-time
Build the strategic finance function, including hiring and development talent as the team scales.
Added 4 hours ago
A
Project Manager
Actalent
AB · Edmonton, AB
- $58 to $69 CAD / hour
- Contract
The Project Manager will lead the execution of large, complex industrial equipment and engineered systems projects from initial planning through manufacturing, testing, installation,…
Added 4 hours ago
CH
DIRECTOR OF FINANCE
Crescent Hotels & Resorts
Quebec, QC
- Full-time
Continually focus on training and development programs for finance associates to cultivate the “brightest” and “best” talent within the industry.
Added 4 hours ago
RT
Student Success Coordinator
Ripotek Technologies Inc.
Calgary, AB
- Full-time
Professional development budget ($2,000/year)
Added 5 hours ago
W
Senior Talent Acquisition Partner
WildBrain
Vancouver, BC
- Contract
…practical hiring strategies, identify and engage exceptional talent across the animation pipeline, and deliver an equitable, high-touch candidate experience. This role is well suited to a…
Added 5 hours ago
H
Manager-Unit Support
HealthCareersInSask.ca
Prince Albert, SK
- Full-time
Job Description: The Manager, Unit Support, is a key leader in Saskatchewan health care, partnering with system leaders to achieve our province’s healthcare goals. Reporting to the Director…
Added 5 hours ago
T
Personal Banking Associate Trainee
TD
Temiskaming Shores, ON
- Full-time
…opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been…
Added 6 hours ago
T
Personal Banker Trainee
TD
Calgary, AB
- Full-time
…opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been…
Added 6 hours ago
T
Personal Banking Associate Trainee
TD
Winnipeg, MB
- Full-time
…opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been…
Added 6 hours ago
T
Senior Personal Banker Trainee - Investing
TD
Calgary, AB
- Full-time
…opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been…
Added 6 hours ago
D
Member Services and Sales Support Manager
Desjardins
Caisse Desjardins des Patriotes
- Full-time
As a member services and sales support manager, you support Desjardins’s strategic priorities by leading your department, tapping into the full market potential and meeting the needs and…
Added 6 hours ago
WS
Senior Talent Acquisition Partner
WildBrain Studios
Vancouver, BC
- Contract
…practical hiring strategies, identify and engage exceptional talent across the animation pipeline, and deliver an equitable, high-touch candidate experience. This role is well suited to a…
Added 6 hours ago
SE
Project Manager - Equipement
Schneider Electric
Milton, ON
- $64,000 to $96,000 CAD / year
- Full-time
Grow your skills and career. We commit to helping you grow with ongoing performance and development conversations, Senior Talent Program, global career opportunities, access to our…
Added 6 hours ago
TT
Assistant Store Manager Winners - Thunder Bay
The TJX Companies, Inc.
Thunder Bay, ON
- Full-time
Attract, recruit, and cultivate top talent by providing comprehensive training and ongoing development for Associates. Serve as a mentor and role model, fostering a supportive environment…

DSV

Operational Account Manager

Brampton, ON, Canada

Full-time

Apply About employer

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Job details

Job type: Full-time
Experience: 2 years of experience in Account Management (minimum)
Posting language: English
Posted: Oct 7, 2026

Original job description

DSV – Global Transport and Logistics

DSV encourages inclusivity and are committed to diversity in the workplace while welcoming applications from all qualified individuals including women, members of visible minorities, aboriginal persons, and persons with disabilities. Our goal is to provide an inclusive environment for all to succeed. We work with candidates with disabilities throughout the recruitment process to ensure that they have what they need to be at their best. Please reach out to Human Resources should you require accommodation during the recruitment process.

Location: CAN - Brampton, Intermodal Drive Job Posting Title: Operational Account Manager Time Type: Full Time

Compensation: Salary starting at $65,000, plus eligible benefits, in accordance with experience and internal equity

This posting is for an existing vacancy and not intended to create a talent pipeline

SUMMARY The Operations, Account Manager is responsible for managing and developing the assigned Accounts for the DSV Road team as well as meeting the objectives of growth and profitability across the organization. The primary purposes of this roles are take overall responsibility of assigned accounts between Montreal and Milton Office and to increase profitability on all areas of the designated accounts across North America, Including Internal accounts with DSV Air & Sea and DSV Solutions.

KEY DUTIES AND RESPONSIBILITIES

Analyze booking information from customers to determine and verify the service requirements Co-ordinates the flow of inbound and outbound freight while staying abreast of daily priorities and weekly transportation targets. Create Weekly, Monthly Quarterly & Annual Business review Power Point Presentations for the customer. Conduct Monthly Quarterly & Annual Business reviews with the customer to understand their trends. (in person or Virtual) Meet and exceed customer requirements at every stage of the order fulfillment process by assuming responsibility for total customer satisfaction. Being courteous and responsive in all interactions with clients. Ensures the timely resolution of customer inquiries, concerns, and problems. Develop SOPs for your assigned accounts and ensure cross-training of colleagues Effectively negotiate rates and terms with carriers and customers Effectively and efficiently responding to internal and external client’s inquiries; resolving any conflicts or problems that might arise Focus on servicing and building book business with DSV Air & Sea and establish a one stop-shop for all of their transportation needs. Build a Center of Excellence (CoE) for any transportation needs originating from Air & Sea Business, across North America (as required). Focus on communication and customer service. Work closely with Colleagues to plan and execute the requirements from customers, including but not limited to training and outsourcing functions to colleagues Assist as needed with pricing internal and external business (via the shared rates email) Communicate with carriers to monitor freight movement Milestones updates are entered in Real time in the TMS Monitor carriers who are unresponsive and inform dispatchers and supervisor of escalated issues Communicate any modifications to sales team to update clients Ensures that tracking meets established standards but will escalate for resolution as appropriate. Understand current industry market conditions. Communicate any carrier issues that might impact operations. Working knowledge of transportation cargo claims, transportation laws and risk management Keep the Operations Team and Sales updated on significant issues or trends.

Quality, Health & Safety:

Supports organizational commitment to ISO 9001, ISO 45001 certification – Montreal location Perform assigned tasks to support DSV meets its objectives and targets regarding quality, health, safety and environment and follow all requirements as set out in the DSV Quality Health Safety Environment policy. Staff are required to ensure that their day-to-day activities embrace sustainability, Health and safety therefore reducing the impact upon the environment, supporting the communities we work in and reducing incidents in the workplace.

QUALIFICATIONS

Education and Experience

Minimum 4-5 years in transportation/logistics/distribution College Diploma / University Degree in Business, Logistics, or International Trade preferable 2 years of experience in Account Management (minimum) CIFFA certificate, an asset Dangerous Goods Certification, an asset

Skills and Competencies

General Operations Skills/Competencies:

Good command, both verbal and written, English skills. Ability to create collaborative engagements and active listening Ability to Create PowerPoint Presentations Strong problem-solving skills and analytical skills Ability to work in Power B.I. Must have a minimum of Intermediate Excel skillset Service oriented and able to resolve customer grievances Strong interpersonal skills, building professional relationships internally and externally Ability to multi-task, plan, prioritize and manage time effectively to meet goals and achieve results Both a team builder and a team-player Excellent organizational and time management skills Act as a role model for DSV values and adhere to the Code of Conduct

Language and Computer Skills

English is the principal language for this position, additional languages may be required in other locations. Ability to communicate effectively in a diverse multicultural environment. Microsoft Office suite Working knowledge of transportation management software i.e., Load Link, PC Miler, etc., would be an asset.

Physical Demands

Prolonged periods sitting and standing at a desk and working on a computer Regular working hours apply for this position, at times, working beyond these hours may be required by business needs.

DSV – Global transport and logistics

What moves you?

At DSV, we move more than goods. We move careers, ambitions and opportunities.

With close to 150,000 colleagues in over 90 countries, we are the global leader in transport and logistics, and it is our people who bring our services and solutions to life every day. From frontline operations to business functions, every role contributes to keeping supply chains flowing and societies running.

Here, you are trusted to take ownership, act on your ideas and make decisions that create real impact. It is a place where people, careers and ideas keep moving forward. We value transparency in how we communicate and collaborate, and we win together by supporting each other, challenging each other and delivering results as a team.

Start here. Go anywhere

This is our promise of movement. A promise that your work matters, your contribution counts, and your career can move as far as your ambition takes it.

If you are looking to make an impact, grow your career and be part of something bigger, DSV is the place to be.

Visit dsv.com and follow us on LinkedIn, Instagram and Facebook

#StartHereGoAnywhere #LifeAtDSV

DSV does not use AI to screen candidates during the recruitment process

FRAUD ALERT: Please note that DSV will never request a chat interview or solicit funds from applicants or employees through its interviewing and hiring process. We do not require any form of payment and will not ask for personal financial information, such as credit card or banking information. Our recruiters have an @dsv.com or @ca.dsv.com email address. If you question the legitimacy of any DSV job posting, please reach out to HR@ca.dsv.com.

Apply About employer

More about this job

Responsibilities

The Operational Account Manager is responsible for managing and developing assigned accounts to meet growth and profitability objectives across North America. They coordinate freight flow, resolve customer inquiries, and conduct business reviews to ensure total customer satisfaction.

Requirements

Candidates must have a minimum of 4-5 years of experience in transportation, logistics, or distribution, with at least 2 years in account management. A college diploma or university degree in Business, Logistics, or International Trade is preferred.

Skills

Account management
Logistics
Transportation
Customer service
Problem-solving
Analytical skills
Microsoft Excel
PowerPoint
Negotiation
Supply chain
Communication
Time management
Organizational skills
Freight coordination
SOP development
Cross-training

Benefits

Eligible benefits

Visa sponsorship

Not detected in the job text

Keywords

Logistics
Transportation
Account Management
Freight
Supply Chain
ISO 9001
ISO 45001
Business Review
SOP
Power BI
Microsoft Office
Load Link
PC Miler
Cargo Claims
Risk Management
Customer Satisfaction
Intermodal
Distribution
International Trade
Carrier Management
Dispatch
Sustainability
Health and Safety
Operations
Client Relations

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