Jobs in Canada

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Added 1 hour ago
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Sales Representative
Haystack
Canada
- Full-time
This employer is hiring a Sales Representative to drive growth and bring new partners into a modern, security-first business continuity platform community. The role involves managing the…
Added 2 hours ago
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Business Development Manager
CYGNVS
Toronto, ON
- Full-time
Based in or willing to work from Toronto, with the ability to be in-office 3–4 days per week
Added 2 hours ago
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Business Development Representative
CYGNVS
Toronto, ON
- Full-time
Based in or willing to work from Toronto, with the ability to be in-office 3–4 days per week
Added 8 hours ago
PT
Sales Development Representative
Procore Technologies
Toronto, ON · CA - Ontario - Toronto
- Full-time
We are looking for a Sales Development Representative (SDR) to create new business opportunities and accelerate Procore’s customer growth across the construction industry. As the Sales…
Added 8 hours ago
AF
Business Development Representative
Athena Films
Canada
- Full-time
Added 8 hours ago
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Financial Service Representative - LendDirect Office 1586
LendDirect
Calgary, AB
- Full-time
“My nearly decade-long journey with LendDirect has been an incredible experience filled with growth, opportunity, and development. Over the years, I’ve had the privilege of working in three…
Added 9 hours ago
TP
Business Development Representative
The Portfolio Group
Toronto, ON
- $50,000 to $100,000 CAD / year
- Full-time
…expanding their sales team and are looking for confident, driven Business Development Representatives who want to build a successful career in a high-energy sales…
Added 9 hours ago
AF
Financial Service Representative - LendDirect Office 1586
Attain Finance
Calgary, AB
- Full-time
“My nearly decade-long journey with LendDirect has been an incredible experience filled with growth, opportunity, and development. Over the years, I’ve had the privilege of working in three…
Added 12 hours ago
DR
Inside Sales Representative
Dawn Recruiting Agency
Ottawa, ON
- Full-time
Sales Approach: Outbound B2B calling, lead generation, appointment setting, and customer relationship development.
Added 12 hours ago
Y
Sales Development Representative (SDR) - Lead Generation (B2B)
YuJa
Toronto, ON · North York, ON
- $60,000 to $70,000 CAD / year
- Full-time
This is an expansion role designed to support the continued growth and scaling of our Sales Development team. Our Sales Development team members are at the forefront of our growth,…
Added 13 hours ago
TP
Inside Sales Representative
The Portfolio Group
Vancouver, BC
- Full-time
Your goal? Book qualified meetings for the Business Development Manager team and fuel new revenue growth.
Added 13 hours ago
DR
Inside Sales Representative
Dawn Recruiting Agency
Mississauga, ON
- Full-time
Sales Approach: Outbound B2B calling, lead generation, appointment setting, and customer relationship development.
Added 13 hours ago
BR
Inside Sales Account Manager
Buchanan Rubber
Montreal, QC
- Full-time
…of customer accounts. Through proactive account management, outbound business development, and strong customer relationships, this role is responsible for retaining and expanding existing…
Added 13 hours ago
I
Inside Sales Representative
Inkeros
Toronto, ON · Etobicoke, ON
- Full-time
In this role, you’ll represent AT&T Business Services, connecting with U.S.-based business clients through inside B2B sales. You’ll start with warm leads and quickly develop the skills to…
Added 13 hours ago
DR
Inside Sales Representative
Dawn Recruiting Agency
Cambridge, ON
- Full-time
Sales Approach: Outbound B2B calling, lead generation, appointment setting, and customer relationship development.
Added 14 hours ago
S
Information Technology Account Manager
SolutionStack
Toronto, ON · Greater Toronto Area, Canada
- Full-time
Job Title: Business Development Representative (IT Account Manager)
Added 15 hours ago
EE
Business Development Manager
Express Employment Professionals - Calgary
Calgary, AB
- $50,000 to $65,000 CAD / year
- Full-time
Express Employment Professionals is seeking a highly motivated Outside Sales Representative to join our Calgary team. In this role, you will be responsible for developing new business…
Added 15 hours ago
JB
Inside Sales Representative
John Brooks
Mississauga, ON
- Full-time
Reporting to the Senior Manager of CX & Inside Sales, the Inside Sales Representative is responsible for managing and growing an assigned portfolio of smaller customer accounts. This role…
Added 15 hours ago
JB
Inside Sales Representative
John Brooks Company
Remote, Canada
- Full-time
- Remote
Reporting to the Senior Manager of CX & Inside Sales, the Inside Sales Representative is responsible for managing and growing an assigned portfolio of smaller customer accounts. This role…
Added 16 hours ago
N
Business Development Representative
Nulogy
Remote, Canada
- Full-time
- Remote
Nulogy is seeking an energetic, coachable, and curious individual to join our growing marketing team as a Business Development Representative. This role provides an exciting entry point…
Added 16 hours ago
MN
Service Sales Representative
Modern Niagara
Port Coquitlam, BC
- Full-time
We are looking for a results-driven Service Sales Representative to accelerate growth in our Building Services preventative maintenance business. In this role, you will prospect, qualify,…
Added 17 hours ago
R
Business Development Representative
riverside.fm
Toronto, ON
- Full-time
Our Business Development team is the driving force behind our growth, identifying and engaging potential customers to expand our reach. As an outbound team, we proactively connect with…
Added 18 hours ago
Y
Sales Development Representative - B2B SaaS
YuJa
Toronto, ON · North York, ON
- $60,000 to $70,000 CAD / year
- Full-time
This is an expansion role designed to support the continued growth and scaling of our Sales Development team. Our Sales Development team members are at the forefront of our growth,…
Added 19 hours ago
D
Business Development Manager- Toronto
Digicast
Toronto, ON
- Full-time
The Business Development Manager – Toronto Market is responsible for driving new business, developing and nurture strategic relationships in the GTA, and positioning Digicast as the premier…
Added 1 day ago
D
Founding Business Development Representative
Dili
Canada
- Full-time
We’re hiring an energetic Business Development Representative to own outbound pipeline generation from the ground up. You’ll partner directly with the Head of Sales and the founders to…

DUCA Financial Services Credit Union Ltd.

Member Service Representative (Full-Time)

Guelph, ON, Canada

Salary: The annual salary range for this position is $40,634 to $50,793. · Full-time

Apply on LinkedIn About employer

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Job details

Pay: Salary: The annual salary range for this position is $40,634 to $50,793.
Job type: Full-time
Apply by: Nov 26, 2026
Posting language: English
Posted: Oct 27, 2026

Original job description

Why DUCA?

We’re a vibrant, exciting credit union that lives its "profits with a purpose" philosophy in every financial transaction, product, interest rate, and community initiative we offer. Founded in 1954, DUCA has grown from a single branch credit union in Toronto to 19 branches across Southern Ontario with over 85,000 Members we are proud to serve.

We exist to help People, Businesses and Communities Do More, Be More, and Achieve More™.

DUCA (www.duca.com) is distinguished for the following:

Positive, un-big bank like service experience delivered through Member-facing staff in branch, on the phone (Member-Connect) and via our Mobile mortgage specialists, Wealth Management advisors and Commercial and Business Banking Account Managers.
Competitive rates.
Personalized financial solutions, guidance, and service with the lowest possible fees for both Personal and Business Members.
Profit sharing among Members.
Multiple ways to bank - online, mobile app, phone/full-service Member Connect Contact Centre, and, of course, in-branch - DUCA is accessible 24/7
A community philosophy of “profits with a purpose” culminating in the creation of the DUCA Impact Lab (www.ducaimpactlab.com), a charitable foundation committed to helping the credit challenged and underbanked. This led to DUCA's designation as a B-Corp certified organization, the first ever credit union to receive this global recognition.

A career with DUCA means you’ll find endless opportunities to make a difference with your unique abilities and perspectives. Our people live their purpose while helping others Do more, Be more and Achieve more with their money and their lives. At DUCA, you’ll be part of a vibrant and collaborative team where you’ll be supported to excel and make an impact, no matter what role you play.

Member Service Representative

DUCA is currently looking for a full-time Member Service Representative to join our dynamic Guelph branch!

The Member Service Representative is passionate about delivering outstanding service to customers, known as Members. We are looking for driven, organized individuals who thrive on interacting with Members, and are committed to helping identify opportunities through communication and inquiry. MSR’s are curious about what Members need and want to know what they can do to help Members do more, be more, and achieve more with their money and their lives.

Branch Hours

Mon to Wed: 9:30 am to 5:00 pm

Thurs: 9:30 am to 7:00 pm

Fri: 9:30 am to 5:00 pm

Sat: 9:30 am to 1:00 pm

Job Purpose & Summary

The Member Service Representative (MSR) is passionate about delivering outstanding service to customers, known as Members. We are looking for driven, organized individuals who thrive on interacting with Members, and are committed to helping identify opportunities through communication and inquiry. MSR’s are curious about what Members need and want to know what they can do to help Members do more, be more, and achieve more with their money and their lives.

The MSR provides outstanding Member experience and service that is accurate, timely, and efficient. As a team player, the MSR thrives in an environment where partnering to deliver stellar solutions is top of mind. This role is ideal for someone who loves to juggle multiple priorities, and above all, is passionate about representing DUCA on the front line with a smile; greeting members when they arrive and ensuring every Member feels welcomed and recognized.

MSR’s help uncover opportunities where DUCA can better help existing and potential Members, with our fantastic array of banking solutions and services. Once they identify the opportunity, the MSR figures out who can best help the Member whether it be themselves or a DUCA advisor (Financial Services Officer). The MSR will always follow up to ensure the Member was taken care of.

As for the day-to-day responsibilities, the MSR will maintain cash balances, list and balance outgoing cheques, and balance all daily transactions. The MSR will ensure they are aware of, and adhere to, operating procedures and policies to safeguard the assets of the organization and the member. Assists Branch to achieve Branch growth, targets, satisfactory compliance/audit.

Key Accountabilities & Duties

Delight each Member by providing outstanding service (both at the front counter and by phone), answering inquiries, and always striving to increase Member satisfaction
Promote DUCA’s full range of services by explaining benefits and features of DUCA solutions, open new Member accounts, and make quality referrals to an advisor through proactive probing
Make outbound awareness and service follow up calls to Members as well as proactive outbound calls to book advisor appointments
Handle Member requests for deposits, withdrawals, transfers, and other routine transactions
Identifies and fulfills Members’ financial service needs, e.g. cashing and certifying cheques, processing bill payments, ordering cheques, buying/selling foreign currencies, and processing wires, RRSP and term deposit transactions, as well as assisting Members get a debit card
Having up front dialogue with members to uncover financial needs with a talent for “opportunity spotting”
Solves Member issues using standard procedures and knows when to escalate non-standard issues, if
Remains current and up to date on DUCA products, services, operational, and risk policies and procedures.
Participates in local market business development opportunities and community involvement.
Assists with counting large cash deposits.
Completes general office duties, processing and administration as

Occupational Experience & Education Requirements

High School Diploma or equivalent (Undergraduate degree or equivalent preferred)
Experience working with and handling cash
Strong knowledge of computer systems
Two years’ experience helping Members or customers in either a bank or credit union environment, preferred
Previous experience with sales is considered an asset

Knowledge, Skills & Attributes

You have a desire to learn and grow
Passion for working directly with Members and customers, finding ways to surprise and delight
Committed team player, demonstrating your enthusiasm for your job and Member every day
Multi-tasker who can organize and prioritize other work while putting the Member first
Excellent interpersonal and communication skills, both verbal and written
Strong attention to detail with ability to make decisions and provide friendly and personable service
Strong administration, organizational, planning and time management skills

Department: Retail Banking

Primary Location: Guelph Branch - 779 Woolwich Street, Guelph, Ontario, N1H 3Z2

Employment Status: Full-Time

Hours per Week: 38

Salary: The annual salary range for this position is $40,634 to $50,793. Actual annual base salaries will vary depending on relevant job-related factors such as experience, knowledge, skills, qualifications, and education/training. This position may be eligible for discretionary bonuses.

Number of Existing Vacancies: 1

DUCA is committed to employment equity and encourages applications from all qualified candidates. Recruitment related accommodations will be provided upon request.

Our hiring process includes AI screening for keywords and minimum qualifications. Talent Acquisition Partners review all results.

Qualified applicants are encouraged to submit their application. Applications must include a resume.

We thank all applicants but only those considered for an interview will be contacted.

Apply on LinkedIn About employer

More about this job

Responsibilities

Provide friendly, accurate service to Members in person and by phone, process routine banking transactions, and identify financial needs through proactive conversations. Promote DUCA products, open accounts, refer Members to advisors, follow up on service needs, and support branch cash balancing, administration, growth, and compliance.

Requirements

A high school diploma or equivalent is required, with an undergraduate degree or equivalent preferred. Cash-handling experience, strong computer skills, and preferably two years of customer or Member service experience in a bank or credit union are sought; prior sales experience is an asset.

Skills

Member Service
Cash Handling
Banking Transactions
Sales
Needs Assessment
Opportunity Identification
Customer Communication
Problem Solving
Attention to Detail
Multitasking
Organization
Time Management
Teamwork
Computer Systems
Financial Product Referrals
Compliance

Visa sponsorship

Not detected in the job text

Keywords

Credit Union
Retail Banking
Member Service
Cash Handling
Cash Balancing
Deposits
Withdrawals
Transfers
Bill Payments
Cheque Processing
Foreign Currency
Wire Transfers
RRSP Transactions
Term Deposits
Debit Cards
Member Accounts
Financial Services
Sales
Advisor Referrals
Outbound Calls
Appointment Booking
Customer Satisfaction
Risk Policies
Compliance
Branch Growth
Community Involvement
Computer Systems

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Jobs in Canada