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DUCA Financial Services Credit Union Ltd.

Systems Engineer

Toronto, ON, Canada
North York, ON, Canada

Salary: The annual salary range for this position is $80,029 - $96,035. · Full-time

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Job details

Pay: Salary: The annual salary range for this position is $80,029 - $96,035.
Job type: Full-time
Apply by: Dec 4, 2026
Posting language: English
Posted: Nov 4, 2026

Original job description

Why DUCA?

We’re a vibrant, exciting credit union that lives its "profits with a purpose" philosophy in every financial transaction, product, interest rate, and community initiative we offer. Founded in 1954, DUCA has grown from a single branch credit union in Toronto to 19 branches across Southern Ontario with over 85,000 Members we are proud to serve.

We exist to help People, Businesses and Communities Do More, Be More, and Achieve More™.

DUCA (www.duca.com) is distinguished for the following:

Positive, un-big bank like service experience delivered through Member-facing staff in branch, on the phone (Member-Connect) and via our Mobile mortgage specialists, Wealth Management advisors and Commercial and Business Banking Account Managers.
Competitive rates.
Personalized financial solutions, guidance, and service with the lowest possible fees for both Personal and Business Members.
Profit sharing among Members.
Multiple ways to bank - online, mobile app, phone/full-service Member Connect Contact Centre, and, of course, in-branch - DUCA is accessible 24/7
A community philosophy of “profits with a purpose” culminating in the creation of the DUCA Impact Lab (www.ducaimpactlab.com), a charitable foundation committed to helping the credit challenged and underbanked. This led to DUCA's designation as a B-Corp certified organization, the first ever credit union to receive this global recognition.

A career with DUCA means you’ll find endless opportunities to make a difference with your unique abilities and perspectives. Our people live their purpose while helping others Do more, Be more and Achieve more with their money and their lives. At DUCA, you’ll be part of a vibrant and collaborative team where you’ll be supported to excel and make an impact, no matter what role you play.

Systems Engineer

DUCA is looking for a Systems Engineer to join our growing team!

Job Purpose & Summary

The Systems Engineer will support the build, deployment, maintenance, and monitoring of DUCA’s information technology systems and processes, comprised of physical and cloud hypervisor platforms, virtualized servers and applications, network switches and firewalls, directory services, storage devices, and public cloud SaaS. This role will contribute to a positive, collaborative team environment.

Key Accountabilities & Duties

Install, upgrade, and manage platforms, tools, and other hardware and software solutions that form the technology infrastructure of the organization – servers & applications, physical & virtualized technology infrastructure, switches, firewalls, storage, network services, directory services, anti-malware, threat protection, and authentication services.
Assist with the deployment, maintenance and monitoring of infrastructure solutions considering both on premise and public cloud platforms (VMware, AWS, & Azure).
Ensure deployed solutions integrate efficiently and seamlessly with the broader infrastructure technology stack, also maintaining security, compliance, and resiliency requirements.
Manage backup and replication operations and assist in implementing processes for data protection, disaster recovery, failover, and high availability.
Establish & document configuration and operational processes for infrastructure maintenance & troubleshooting, providing skills and process transfer to operational focused roles such as systems administrators.
Share knowledge and collaborate with team members including engineers, administrators, and IT support analysts.
Work with 3rd party vendors to implement new solutions and support existing infrastructure.
Provide 3rd Level Support for internal customers and Helpdesk employees, and identify trends and root causes in recurring or significant issues, recommending solutions.
Perform other IT-related duties as assigned.

Occupational Experience & Education Requirements

3+ years experience working as a systems administrator, network administrator, or DevOps engineer
5+ years experience working in the information technology field
Bachelor’s degree in Computer Science or a related technical discipline, or the equivalent combination of education, technical certifications or training, or work experience
Experience building and managing server, storage and network technologies in a hybrid cloud, enterprise business environment
Assets include:
Microsoft, AWS, VMware, Cisco, Palo Alto, and/or ITIL certifications
Experience implementing and upholding ITIL process standards including Incidents, Requests, Asset and Change Management
Experience with VMware VCF components (SDDC manager, vRealize/Aria Suite, NSX-T)
Experience with Palo Alto (Panorama) administration
Experience with (Cisco Catalyst) administration
Experience with enterprise-level backup and recovery tools including Commvault Metallic and VMware Live Recovery
Experience with financial systems and software

Knowledge, Skills & Attributes

Independent contributor with the ability to self-organize as well as work with a team for specific projects and initiatives
Strong oral and written communication skills with the ability to interact with employees at all levels of the organization
Good organization, prioritization, and time management skills with the ability to manage multiple tasks with tight deadlines
Planning, critical thinking, and design skills and ability to liaise with technical and non-technical stakeholders
Knowledge of Windows and Linux operating systems in a virtualized environment
Knowledge of scripting languages (e.g., PowerShell, Python) with demonstrated experience
Knowledge of Microsoft technologies/products including Microsoft Windows Server, SQL Server, and Microsoft 365 (Intune, Purview & Defender, Azure AD/Entra ID, Exchange Online)
Knowledge VMware VCF/vSphere, AWS, & Azure platforms in deployment and administrative capacities
Understanding of TCP/IP networking and ability to troubleshoot and configure OSI layer 2 (VLANs, ACLs, link aggregation), layer 3 (BGP routing), and firewall policies and rules
Ability to maintain confidentiality when dealing with sensitive information

Working Conditions

This position will require the ability to travel within the GTA. It will also require occasional evening and weekend work, sometimes with little advanced notice.

Department: Information Technology

Primary Location: Corporate Office - 4950 Yonge Street, Toronto, Ontario, M2N 6K1

Employment Status: Full-Time

Hours per Week: 38

Salary: The annual salary range for this position is $80,029 - $96,035. Actual annual base salaries will vary depending on relevant job-related factors such as experience, knowledge, skills, qualifications, and education/training. This position may be eligible for discretionary bonuses.

Number of Existing Vacancies: 1

DUCA is committed to employment equity and encourages applications from all qualified candidates. Recruitment related accommodations will be provided upon request. Our hiring process includes AI screening for keywords and minimum qualifications. Talent Acquisition Partners review all results.

Qualified applicants are encouraged to submit their application. Applications must include a resume.

We thank all applicants but only those considered for an interview will be contacted.

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More about this job

Responsibilities

Build, deploy, maintain, and monitor DUCA’s on-premises and cloud infrastructure, including servers, networks, storage, directory services, and security platforms. Manage backup and recovery operations, document infrastructure processes, collaborate with vendors and IT colleagues, and provide third-level support while identifying root causes of recurring issues.

Requirements

Requires at least five years of IT experience, including three or more years in systems administration, network administration, or DevOps, plus a bachelor’s degree in computer science or a related discipline or equivalent experience. Candidates should have experience managing enterprise hybrid-cloud infrastructure and knowledge of Windows and Linux, VMware, AWS, Azure, networking, scripting, and relevant Microsoft technologies.

Skills

Systems Administration
Hybrid Cloud Infrastructure
VMware VCF And vSphere
AWS
Azure
Windows Server
Linux
PowerShell
Python
TCP/IP Networking
Cisco Catalyst Administration
Palo Alto Panorama Administration
Backup And Disaster Recovery
ITIL Processes
Microsoft 365 Administration
Troubleshooting

Visa sponsorship

Not detected in the job text

Keywords

Systems Engineering
Systems Administration
Network Administration
DevOps
Hybrid Cloud
VMware VCF
VMware vSphere
SDDC Manager
vRealize
Aria Suite
NSX-T
AWS
Azure
Windows Server
Linux
Microsoft 365
Intune
Purview
Microsoft Defender
Azure AD
Entra ID
Exchange Online
SQL Server
PowerShell
Python
TCP/IP
BGP
VLANs
Palo Alto Panorama
Cisco Catalyst

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