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Added 3 hours ago
SA
Director of Restaurant Operations
SSP America
Richmond, BC
- Full-time
SSP America is seeking an accomplished Director of Operations to lead a complex, multi-brand food and beverage operation at Bradley International Airport (BDL).
Added 3 hours ago
HM
Family Practitioner/General Practitioner
Health Match BC
BC · Scotch Creek, BC
- Full-time
The clinic is well equipped and well staffed with Medical Office Assistants, a Primary Care Supervisor, a Clinical Counsellor, and an Executive Director who manages the overall operations…
Added 3 hours ago
HM
General Pathology
Health Match BC
Kamloops, BC
- Full-time
…other laboratory physicians (nine general/anatomical and one medical microbiologist) reporting to the Area Laboratory Medical Director/Department Head. We can provide strong mentorship for…
Added 3 hours ago
HM
Family Practitioner/General Practitioner
Health Match BC
Abbotsford, BC
- Part-time
…provide a letter of reference from their residency program director or fellowship…
Added 13 hours ago
SM
Unit Assistant, Emergency
Stevenson Memorial Hospital
Alliston, ON
- Internship
The Unit Assistant ensures clear concise communication and facilitates the flow of information with other facilities, the health care team, visitors, family members and patients. As part of…
Added 14 hours ago
C
Temporary Sales Associate
Coach
Mississauga, ON
- Part-time
Coach is a global fashion house founded in New York in 1941. Inspired by the vision of Creative Director Stuart Vevers and the inclusive and courageous spirit of our hometown, we make…
Added 15 hours ago
Senior Trade Compliance Specialist
CCM Hockey
Montreal, QC
…and continuously improve it. You'll report directly to the Director, Global Tax & Customs, and be one of two people in trade compliance. That means real ownership, from product…
Added 18 hours ago
QH
Medical Administrative Assistant - Mental Health Clinic
Quinte Health
Belleville, ON
- Full-time
To provide administrative services associated with the office of the Chief/Medical Director of Psychiatry & Mental Health Services Department.
Added 21 hours ago
N
Marketing Engineer & Director of AEO
Notified
Toronto, ON
- Full-time
We are looking for a Marketing Engineer & Director of AEO to own how our brand is discovered, understood, cited, and recommended across search engines, answer engines, AI assistants, and…
Added 1 day ago
UO
Program Administrator, Clinical Skills
University of Victoria
Victoria, BC
- Full-time
…2, and works collaboratively with the Clinical Skills Site Director, Patient Programs Coordinator and other program staff. The incumbent also liaises with faculty and staff at the UBC…
Added 1 day ago
Licensed Practical Nurse - Casual
Optima Living
Calgary, AB
Reporting to the Director of Care, the Licensed Practical Nurse collaborates with other team members to provide high quality care and services to residents. This role contributes to…
Added 1 day ago
Primary Care Paramedic - Experienced Medic Posting
Grey County
ON
…relief certification under the authority of a Base Hospital Medical Director of the Grey Bruce Huron Paramedic Base Hospital Program, a valid and subsisting Class “F” drivers license or…
Added 1 day ago
WF
Senior Human Resources Manager, Total Rewards
West Fraser
Vancouver, BC
- Full-time
…supporting our North American operations, reporting directly to the Director, Corporate HR & Total Rewards. This position is responsible for leading and executing a wide range of corporate…
Added 1 day ago
HH
Director, Finance and Health Records
Headwaters Health Care Centre
Toronto, ON · Greater Toronto Area, Canada
- Full-time
…Finance, Health Records, Materials Management, and hospital‑owned medical office buildings. The Director plays a critical role in advancing financial sustainability, strengthening…
Added 1 day ago
A-
Payroll Manager
AMA - Alberta Motor Association
Edmonton, AB · Administration Centre
- Full-time
…are paid accurately and on time, every time. Reporting to the Director, HR Technology & Total Rewards, this in-office role is at the heart of AMA's Human Resources function, partnering…
Added 1 day ago
E
Registered Practical Nurse (RPN) - Part-Time - Trillium Court LTC
Extendicare
Kincardine, ON · LTC - Trillium Court
- Part-time
To work closely with the Director of Care to facilitate resident’s move in, move out and transfers;
Added 1 day ago
N
Senior Product Manager
nesto
Montreal, QC
- Full-time
Proven ability to operate with clarity and conviction in ambiguous, fast-moving environments - you don't wait for perfect information to move.
Added 1 day ago
SH
Charge Medical Laboratory Technologist
Shared Health-Soins Communs
Winkler, MB
- Full-time
Under the general direction of the Laboratory Supervisor/Manager/Director or Designate, the Charge Medical Laboratory Technologist is responsible for the daily operation of their section of…
Added 1 day ago
SH
Nurse Practitioner
Shared Health-Soins Communs
Winnipeg, MB
- Full-time
Under the general direction of Director Health Services, Manager Health Services or designate, as part of the multidisciplinary team, the Nurse Practitioner (NP):
Added 1 day ago
HM
Family Practitioner/General Practitioner
Health Match BC
Mission, BC
- Full-time
The Medical Clinic in Mission is a newly built and modern medical centre looking to expand its team. This hybrid family and walk-in practice features nine exam rooms, a physician’s office,…
Added 1 day ago
HM
Family Practitioner/General Practitioner
Health Match BC
Mission, BC
- Full-time
The Medical Clinic in Mission is a newly built and modern medical centre looking to expand its team. This hybrid family and walk-in practice features nine exam rooms, a physician’s office,…
Added 1 day ago
HM
Family Practitioner/General Practitioner
Health Match BC
Mission, BC
- Full-time
The Medical Clinic in Mission is a newly built and modern medical centre looking to expand its team. This hybrid family and walk-in practice features nine exam rooms, a physician’s office,…
Added 1 day ago
HM
General Surgery
Health Match BC
Chilliwack, BC
- Internship
…University (SFU), with an expectation of clinical preceptorship for medical trainees and participation in academic teaching days. Surgical residents may also periodically complete rotations…
Added 1 day ago
HM
Pediatrics
Health Match BC
Chilliwack, BC
- Full-time
…Provincial Infant Transport Team. Management of short term infant medical problems where resolution is expected within 48 hours occurs on site. Pediatricians are consulted for post-delivery…
Added 1 day ago
HM
Urology
Health Match BC
Langley (District), BC · City of Langley, BC
- Full-time
As a member of the Fraser Health medical staff, you will participate in the University of British Columbia (UBC) medical education program and are expected to apply for a clinical faculty…

DuckDuckGo

Director, IT Ops

Remote, Canada

Remote

$243,800 USD / year · Full-time

Apply About employer

Applications open in a new tab.

Job details

Pay: $243,800 USD / year
Job type: Full-time
Workplace: Remote
Experience: You have 10+ years of experience in IT operations, with 4+ years leading teams, and a track record of setting team roadmaps and adapting swiftly as priorities shift.
Working hours: 40 hours per week
Posting language: English
Posted: Aug 25, 2026

Original job description

Who We Are

Hi, we're DuckDuckGo, the online protection company and remote-first team of nearly 400 on a mission to raise the standard of trust online. Founded in 2008 and profitable since 2014, annual revenue now exceeds $100m USD and millions use our browser on on Mac, Windows, iOS, and Android, our search engine, and the DuckDuckGo subscription. We also offer private, useful, and optional AI, including Duck.ai, which lets you chat privately with ChatGPT, Claude, and other AIs, all in one place. Our culture of trust, inclusivity, and empowered project management underpins everything we do, where each team member takes full ownership of their projects, from scoping and execution to postmortem. If you're seeking end-to-end ownership of your work, you've come to the right place!

Your Team and Role

Working on the IT Ops Team, you’ll support nearly 400 team members with the necessary internal tools and systems that empower them to complete their projects with expertise, speed, and ease. You’ll work on projects to continuously review and improve service delivery standards and mechanisms for internal tools with the goal of consistently delivering excellent and trustworthy IT Services, and work on other related projects. Examples of recent projects include:

Speeding up and simplifying the onboarding process for new team members
Deploying Intune MDM for all corporate computers.
Building Azure Active Directory Authenticated VMs for Windows App Testing

As a Director, IT Ops, you’ll be instrumental in ensuring our team members have what they need to raise the standard of trust online.

About You

You have 10+ years of experience in IT operations, with 4+ years leading teams, and a track record of setting team roadmaps and adapting swiftly as priorities shift.
Experience supporting cloud and SaaS applications, including Office 365, connected via Entra SSO / IDP, SharePoint, etc.
Experience in user lifecycle management.
Experience using AI to accelerate work, including AI-assisted development and the use of AI agents.
Experience administrating and managing medium-to-large Microsoft Entra tenants, preferably using Terraform or some other Infrastructure-as-Code (IaC) technology.
Ability to remote troubleshoot on macOS, Windows, Linux, iPhone, Android, and Office365.
Basic familiarity with Linux sysadmin utilities.
Sound understanding of best practices for administrative access, including least privilege and other security measures.
Excellent writing skills for admin-facing and user-facing documentation.

Compensation

$243,800 annually and stock options. Compensation is transparent across the organization, and all team members within the same professional level and global region receive the same compensation.

Eligibility for company-sponsored health benefits is limited to team members based in the United States. This program does not extend to team members located in other countries, such as Canada or the UK.

Our Team Member Support Guide explains how we prioritize your wellbeing including paid parental leave, office setup, and co-working allowances.

Hiring Process

Hiring works best when it's a two-way street. Learn how we help you get to know DuckDuckGo, envision your future role here, and find out more about how we hire.

Diversity, Equity and Inclusion

DuckDuckGo provides equal work opportunities to all team members and applicants, and it prohibits discrimination and harassment of any type on the basis of race, color, ethnicity, caste, religion, age, sex (including pregnancy), national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by our policies or federal, state, or local laws.

We want to ensure that our hiring process is accessible. If you need reasonable accommodation for any part of the application process because of a medical condition or disability, please send an email to careers@duckduckgo.com to let us know the nature of your request.

Please note that:

You’ll be required to attend meetings on camera via video conferencing
Expect to travel at least two times a year: once for our all-hands meetup and again for a team retreat (each around 4-5 days). While extenuating circumstances may impact attendance, everyone is strongly encouraged to attend.
While we offer a flexible work arrangement with no core hours, expect an average full-time commitment of 40 hours per week.
A successful candidate must pass a background check as a condition of joining the team.
By applying for this role, you confirm that all information submitted is accurate and complete. You further acknowledge that providing false or fraudulent information during the application process is cause for denial of an offer, revocation of any existing offer, or other adverse action, up to and including termination after the start of your commencement of work.

Disclosure Statement: Use of AI in Hiring Process

As part of our commitment to enhancing our recruitment process, we utilize artificial intelligence (AI) technology to assist in reviewing and summarizing job applications and test projects, including those tools integrated into our recruitment vendor platforms. We use AI to flag potentially fraudulent applications, analyze and summarize applicants’ experience, interviews, and project performance, and help streamline our selection process.

Key Principles:

Data Privacy: All information provided in your application will be handled in accordance with our Recruiting Privacy Policy. We ensure that your personal information is protected and used solely for recruitment purposes.
Human Oversight and Accountability: The AI technology is designed to support our hiring team by providing insights and summaries of applications and evaluations of test projects against scoring rubrics. All final evaluations and hiring decisions, however, will be made by our hiring team, who will consider the AI's input alongside other factors.
Transparency: We believe in transparency regarding our hiring practices. If you have any questions about how AI is used in our recruitment process, please feel free to reach out to us.

By submitting your application, you acknowledge and consent to the use of AI technology in our review process. If you would like to request an alternative selection process, please contact us as at careers@duckduckgo.com. Thank you for your interest in joining DuckDuckGo!

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More about this job

Responsibilities

The Director of IT Ops will lead the IT team to support nearly 400 employees with internal tools and systems. They are responsible for setting team roadmaps, improving service delivery standards, and ensuring trustworthy IT operations.

Requirements

Candidates must have 10+ years of IT operations experience with at least 4 years in a leadership role. Proficiency in cloud/SaaS management, Microsoft Entra, and infrastructure-as-code technologies is required.

Skills

IT operations
Team leadership
Cloud applications
SaaS management
Office 365
Entra SSO
User lifecycle management
AI-assisted development
Microsoft Entra
Terraform
Infrastructure-as-code
macOS
Windows
Linux
Security best practices
Technical writing

Benefits

Stock options
Health benefits
Paid parental leave
Office setup allowance
Co-working allowance

Remote locations

Argentina
Austria
Bosnia and Herzegovina
Brazil
Bulgaria
Canada
Croatia
Cyprus
Czechia
Estonia
Greece
Hungary
Iceland
Ireland
Israel
Kyrgyzstan
Latvia
Malta
Mauritius
Mexico
Poland
Portugal
Romania
Slovakia
Slovenia
South Africa
Spain
Switzerland
United Kingdom
Uruguay
United States

Remote locations (standardized)

Argentina
Austria
Bosnia and Herzegovina
Brazil
Bulgaria
Canada
Croatia
Cyprus
Czechia
Estonia
Greece
Hungary
Iceland
Ireland
Israel
Kyrgyzstan
Latvia
Malta
Mauritius
Mexico
Poland
Portugal
Romania
Slovakia
Slovenia
South Africa
Spain
Switzerland
United Kingdom
United States
Uruguay

Visa sponsorship

Not detected in the job text

Keywords

IT Operations
Cloud
SaaS
Office 365
Entra
SSO
SharePoint
User Lifecycle Management
AI
Terraform
Infrastructure-as-Code
macOS
Windows
Linux
Sysadmin
Security
Technical Documentation
Remote-first
Management
Leadership

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