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Dueck Auto Group

Automotive Administrative Receptionist

Vancouver, BC, V6A 0A9, Canada

Full-time

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Job details

Job type: Full-time
Experience: 2 years of customer service experience and previous experience as a receptionist or an administrative assistant
Posting language: English
Posted: Nov 9, 2026

Original job description

About Us

Since its founding in Vancouver in 1926, Dueck Auto Group has been committed to delivering exceptional quality and customer service. Dueck is grounded in three founding principles: Selection, Value and Trust, and these continue to be values that are instilled in all of our employees. We are a family-owned and operated company that has a long-standing commitment to supporting the community. Among our four dealership locations in the Greater Vancouver Area - Dueck on Marine, Dueck Downtown, Dueck Richmond, and Dueck ISUZU - we currently employ over 400 hard-working and dedicated individuals. We welcome you to join our growing and energetic team!

Careers with Dueck Offer:

Inclusive and supportive company culture and safe work environment
Highly competitive compensation plans based on experience and performance
Extended Health and Dental Plan benefits
Continuous training & professional development with advancement opportunities

Position Summary

The Administrative Receptionist is a customer service individual responsible for managing our front desk operations by performing various administrative tasks and duties. The primary responsibility is to operate our switchboard phone system. The Receptionist is a key role within the organization as he or she is the first point of contact for customers entering or calling the dealership. The Receptionist works with all areas of the business to ensure that customers have an exceptional experience.

Key Responsibilities

Promptly greet all customers in a friendly and professional manner while determining and assisting with their needs
Efficiently answer and redirect phone calls to the appropriate department or employee by actively listening to customer inquiries
Answer general inquiries by providing relevant and accurate information to customers both on the phone and in person
Receive and process payments, as well as record receipts for services and sales departments
Collect, sort and distribute daily mail, messages, and courier deliveries in a timely manner
Track walk-in traffic and provide leads to the sales team when appropriate
Manage information and resources by accurately updating corporate databases

Technical Skills & Requirements

2 years of customer service experience and previous experience as a receptionist or an administrative assistant
Strong proficiency and experience using Microsoft Office applications (Word, Excel, Outlook, PowerPoint) in order to develop and maintain various documents, spreadsheets, and databases
Previous experience operating a switchboard is an asset

Logistical Requirements

Location: Dueck Downtown (888 Terminal Ave, Vancouver, British Columbia)
Schedule: Full-time, Monday to Friday: 8:00 AM to 4:30 PM
Professional attire required (business casual dress code)

Join our Team

There is no time like the present - we encourage all qualified candidates to apply by submitting a cover letter and resume. We thank you in advance for your application. Only those considered for the position will be contacted for an interview.

#IND2

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More about this job

Responsibilities

The Administrative Receptionist manages front desk operations, including operating the switchboard and serving as the primary point of contact for customers. They are also responsible for processing payments, handling mail, and maintaining corporate databases.

Requirements

Candidates must have at least 2 years of customer service or administrative experience and proficiency in Microsoft Office applications. Previous experience operating a switchboard is considered an asset for this role.

Skills

Customer service
Switchboard operation
Microsoft Office
Microsoft Word
Microsoft Excel
Microsoft Outlook
Microsoft PowerPoint
Administrative support
Data entry
Communication
Payment processing
Record keeping

Benefits

Extended Health Plan
Dental Plan
Professional development
Advancement opportunities

Visa sponsorship

Not detected in the job text

Keywords

Receptionist
Administrative Assistant
Customer Service
Switchboard
Microsoft Office
Word
Excel
Outlook
PowerPoint
Data Entry
Front Desk
Automotive
Dealership
Administration
Payment Processing
Mail Handling

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