Jobs in Canada

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Added 6 hours ago
LA
Human Resources Business Partner
Legal Aid Ontario
Toronto, ON
- Full-time
Reporting to the Manager, HR Advisory Services and Recruitment and working as a member of a cohesive team, the Human Resources Business Partner will act as a consultant and strategic…
Added 7 hours ago
BG
Project Manager (Construction)
BTY Group
Vancouver, BC
- $75,000 to $115,000 CAD / year
- Full-time
Our Project Management team is looking for a Project Manager to help coordinate consultants and contractors, manage budgets and schedules, and keep several smaller projects moving.
Added 9 hours ago
OH
Tissue Coordinator
Ontario Health | Santé Ontario
Toronto, ON
- Full-time
Assume la responsabilité du travail du groupe pendant un quart de travail donné;
Added 11 hours ago
S
Implementation Consultant (Global)
Stripe
Toronto, ON
- Full-time
Stripe is building a dedicated Professional Services practice for the world's leading AI companies. We work with AI labs, infrastructure providers, and application companies whose work with…
Added 11 hours ago
QP
Operations Manager, Industrial Operations East
QuadReal Property Group
Mississauga, ON
- Full-time
As the Operations Manager of the Industrial East Portfolio, you will oversee daily building operations and technical service delivery across a large network of industrial properties and…
Added 12 hours ago
WH
General Manager
Waterstone Human Capital
Nanaimo, BC
- Full-time
Reporting to the Director of Operations & Sales, the General Manager is responsible for the overall operation of the residence, including resident care, programs, services, environmental…
Added 12 hours ago
FC
Project Manager
FCC Construcción
Toronto, ON
- Full-time
Demonstrated experience administering professional services, engineering, design, consultant, or
Added 12 hours ago
K
Senior Manager, Data Platform(s) Architect, Data & AI
KPMG
Montreal, QC
- Full-time
Cloud proficiency in Azure/AWS/GCP including identity, networking, security, and integration with data services.
Added 13 hours ago
SH
Clinical Nurse Consultant - Full Time
Southlake Health Community
Newmarket, ON · Southlake Health
- Full-time
Must possess own vehicle, a current Ontario Driver’s License and a clean driving record
Added 13 hours ago
V
Health System Planning Consultant (London-Middlesex)
Vanier
London, ON
- Full-time
Reporting to the Manager, Lead Agency, Data and Quality, you will be a key member of the Lead Agency team. Your contributions will involve developing and leading large, complex community…
Added 13 hours ago
T
Manager Testing/QA
TD
Toronto, ON
- Full-time
Manage a team of Testing / QA professionals in providing a broad range of test services and solutions, ensuring established standards are met and planned objectives are achieved.
Added 14 hours ago
DA
Automotive Service Advisor
Dueck Auto Group
Richmond, BC
- Full-time
…explanations, and continuous updates. Reporting directly to the Service Manager, the Service Consultant ensures customer satisfaction in the Service…
Added 15 hours ago
S+
Electrical Project Manager
Smith + Andersen
Vancouver, BC
- Full-time
The Vancouver office of Smith + Andersen is currently seeking an Electrical Project Manager. You’re all about prioritization. While everyone else is focused on their individual tasks,…
Added 15 hours ago
S+
Mechanical Project Manager (BAIG)
Smith + Andersen
Toronto, ON
- Full-time
Join Smith + Andersen as a Mechanical Project Manager in the BAIG (Building Assessment and Improvements Group) team at our Toronto office and take meaningful ownership of projects from…
Added 15 hours ago
S+
Mechanical Project Manager
Smith + Andersen
Calgary, AB
- Full-time
The Calgary office of Smith + Andersen is seeking a Mechanical Project Manager. You’re all about prioritization. While everyone else is focused on their individual tasks, you’ve got an eye…
Added 15 hours ago
S+
Electrical Project Manager
Smith + Andersen
Calgary, AB
- Full-time
The Calgary office of Smith and Andersen is currently seeking an Electrical Project Manager. This position has opportunities for growth in the short term.
Added 15 hours ago
OH
Tissue Coordinator
Ontario Health
Toronto, ON
- Full-time
Assume la responsabilité du travail du groupe pendant un quart de travail donné;
Added 16 hours ago
Application & Infrastructure Analyst I
City of Edmonton
AB
General management tools for specialized services - Equitrac, Rightfax, SSPR, AD Manager Plus, etc
Added 17 hours ago
AI
Contract Sales Consultant
Allmar Inc.
Surrey, BC
- Contract
Contract Sales Consultants maintain a credit-worthy customer base with a sales volume target as directed by the Branch Manager. They achieve the best margins possible and not less than…
Added 17 hours ago
CO
Application & Infrastructure Analyst I
City of Edmonton
AB · Edmonton, AB
- Full-time
General management tools for specialized services - Equitrac, Rightfax, SSPR, AD Manager Plus, etc
Added 17 hours ago
Employment Consultant - Integrated Employment Services (Newmarket)
ACCES Employment
Newmarket, ON
The Employment Consultant is responsible for providing integrated employment services for clients. The individual in this position will work in collaboration with their project team and…
Added 17 hours ago
TC
Health & Safety Manager
Trinity Consultants Canada
Saskatoon, SK
- Full-time
The Health & Safety Manager will be responsible for leading and advancing health and safety initiatives across a multidisciplinary environmental consulting organization in Canada. The role…
Added 18 hours ago
S
Clinical Resource Nurse (CRN) - Behavioural Support
St.Amant
Winnipeg, MB
- $46.02 to $56.35 CAD / hour
- Full-time
Under the general direction of the Manager Infection Prevention and Control, Clinical Collaborative Practices, Health and Transition Services (H&TS) and while demonstrating a commitment to…
Added 18 hours ago
VI
Senior Immigration Case Manager
Verge Immigration Services Inc. | Licensed Foreign Worker Recruiters in Canada
Winnipeg, MB
- Full-time
At Verge Immigration Services, we help students, workers and families build their future in Canada. We're a growing, RCIC-led practice in downtown Winnipeg, and we're looking for an…
Added 18 hours ago
AI
Contract Sales Consultant
Allmar Inc.
Surrey, BC
- $80,000 to $90,000 CAD / year
- Contract
Contract Sales Consultants maintain a credit-worthy customer base with a sales volume target as directed by the Branch Manager. They achieve the best margins possible and not less than…

Dueck Auto Group

Automotive Service Advisor

Richmond, BC, V6W 1K9, Canada

Full-time

Apply on dueckgm.bamboohr.com About employer

Applications open in a new tab.

Job details

Job type: Full-time
Experience: 1-2 years of service consultant/advisor experience in the automotive industry
Posting language: English
Posted: Nov 12, 2026

Original job description

Dueck Richmond is seeking an experienced and driven Service Advisor to join one of the largest automotive groups in Metro Vancouver.

About Us

Founded in Vancouver in 1926, Dueck Auto Group is a family-owned company committed to exceptional quality and customer service. Guided by our founding principles of Selection, Value and Trust, we operate four Greater Vancouver dealerships: Dueck on Marine, Dueck Downtown, Dueck Richmond, and Dueck ISUZU, with more than 400 employees. Dueck Auto Group is constantly growing and looking for individuals who can contribute to our business operations today and into the future. We provide highly competitive compensation plans and offer extended health and dental benefits to our employees. We welcome you to join our dynamic and innovative team.

Position Summary

The Service Advisor is a professional, customer-oriented, and technically knowledgeable individual responsible for meeting with customers to determine the extent of the automotive service required. The primary responsibility is to create a positive service experience by providing accurate estimates, clear explanations, and continuous updates. Reporting directly to the Service Manager, the Service Consultant ensures customer satisfaction in the Service Department.

Key Responsibilities

The Service Advisor follows the general procedure below for each customer, requiring continuous vehicle progress tracking and advanced time management skills.

Greet -Promptly greet all customers in a friendly and professional manner while determining and assisting with their needs
Examine -Conduct a walk-around inspection for each vehicle while actively listening to customer explanations, concerns, and inquiries and accurately record the relevant information on the work order
Estimate -Calculate and prepare detailed cost and time estimates for the repair services
Assign -Send clear and concise work orders to the Service Tower for technician scheduling
Explain -Clearly explain all technical issues identified found with the vehicle, as well as the necessary work completed and recommend additional repairs, parts, and services
Track -Continuously check in with technicians for vehicle progress and update customers accordingly with approximate work completion times to ensure optimal CSI ratings
Connect -Increase retention and maintain positive customer relationships by conducting post-service phone calls to ensure that customers are satisfied with their service and encourage completion of the General Motors Service Survey to evaluate the service experience
Troubleshoot -Resolve any conflicts or complaints with customers in a respectful and courteous manner, while informing the Service Manager of escalated issues as necessary

Additional duties and responsibilities may be assigned or modified as necessary throughout the course of your employment.

Cultural Skills & Requirements

Excellent communication, interpersonal and organizational skills
Ability to clearly translate technical information into language that the customer can understand
Ability to prioritize and maintain professionalism during high-volume periods
Adaptable and responsive to changing circumstances with creative problem-solving abilities
Self-driven to work independently with the ability to work effectively and collaboratively in a team environment

Technical Skills & Requirements

1-2 years of service consultant/advisor experience in the automotive industry
Previous experience at a dealership is an asset
Technical vehicle knowledge is required
Mathematically adept to provide accurate estimates
Commitment to continuous learning to update industry knowledge
Valid BC driver’s license class 5 required with a clean driving record

Logistical Requirements

This position is available at Dueck Richmond. The Service Department is open to customers six days a week - Monday to Friday from 7 am to 6 pm and Saturday from 8 am to 5 pm. This is a full-time position, and the schedule will be set upon hire. On occasion, you may be required to work extended hours, including weekends, in order to meet deadlines based on the needs of the business.

Join our Team

There is no time like the present; we encourage all qualified candidates to apply by submitting a cover letter and resume. We thank you in advance for your application. Only those considered for the position will be contacted for an interview.

#IND1

Apply on dueckgm.bamboohr.com About employer

More about this job

Responsibilities

The Service Advisor is responsible for meeting with customers to determine automotive service needs, providing accurate estimates, and ensuring a positive service experience. They must track vehicle progress, communicate technical issues clearly, and maintain strong customer relationships through follow-up.

Requirements

Candidates must have 1-2 years of experience as a service consultant or advisor in the automotive industry and possess strong technical vehicle knowledge. A valid BC class 5 driver's license with a clean driving record is required.

Skills

Customer service
Automotive service
Technical knowledge
Time management
Communication
Interpersonal skills
Organizational skills
Problem-solving
Conflict resolution
Vehicle inspection
Cost estimation
Work order management
Relationship management
Mathematical aptitude

Benefits

Extended health benefits
Dental benefits

Visa sponsorship

Not detected in the job text

Keywords

Automotive
Service Advisor
Dealership
Customer Satisfaction
CSI
Work Order
Vehicle Inspection
General Motors
Service Department
Technical Support
Client Relations
Time Management
Problem Solving
Communication
Automotive Industry

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Jobs in Canada